247 Cars Avis 

Never have any cabs available do not use if you have to be somewhere on time

Hi all. Do yourself a great big favour and don't used this company. They let me and my family down very badly on what they knew was a very important and immensely sad family meeting. They had plenty of notice for my family gathering and continually lied about when the taxi was coming. The man on the phone made me over an hour late for a 15min journey. In the end after giving them the chance to be honest with me I had to use another company. No apology and a very rude man on there phone. No wonder they get so many bad reviews. So wish i checked trustpilot first.

Called taxi at 3.45 rang at 4.15 still not dispatched rang again at 4.30 still never turned up I cancelled no text or call from them what so ever never use them again had an appointment at 5.00 but luckily managed to get another taxi firm in ten minutes . Deleted now out my phone bad customer service

I had all the money in the world give to him but he still forced me to stop at a cash point that suited him. I will never use this firm again. Scary!

Have been using this taxi for century.But never had a experience like this until today.I called for a taxi he came sat in the car.I had to asked him to open the booth .he didn't get out the car not once .So I put my shopping in and close the booth and take the trolly back.As I reach my destination he sat in the car and open the booth.strugglying to get the shopping out .he didn't even exit the car to shut the booth so I had to return and close the booth .If that how 247 treat their customers.I will need to asked for a polite taxi driver .it's a good company with alot of good polite driver .But one bad apple will give them bad rating..Am sure they are suppose to open the booth for the customer to remove their shopping and then should close it.If it every happen again I will remove my shopping and leave the booth open. 247. should call a regular meeting to train some of the driver to be more polite and assist customers.Do expect them to take my shopping out.

Will never use this company ever again.
Pre booked the taxi the night before to be picked up the next morning to be at Wolverhampton train station…

Was kept waiting almost half an hour..
Phoned up and
Was told it was a Friday morning busy etc .

Rang back again and was told the driver would be 2 minutes..
Taxi still didn’t turn up after waiting a further 10 minutes and we had to phone back yet again and was told the same story.

Load of bullshit.

Not the first time this has happened either.

Have been a regularly customer but not no more.

Will go with a better company who do turn up when you ask a time to come.

VERY BAD SERVICE..

This was the first time using 247 cars to take us to the airport . The service was great , the driver was great. He got us to the airport in good time and his driving was great , he was friendly which made us feel comfortable . We have booked the return so I hope that’s as good . Thank you

Driver no.339 kept us updated on where he was and waited for us whilst we went through security and was able to collect our luggage. Pre booked the taxi via the app whilst on my holiday very impressed with service.

Nadim Ahmed is very helpful, best taxi driver I have had experience with, helps me with my bags.
Also keeps me informed as I have regular transport from the hospital,
He doesn't let me down.
Driver 339 I think brilliant.

Very punctual and helpfull driver 339 drives very carefully and sensibly Always caring and loving during ERS job.Thanks from John Bloxham.

The driver -339 was on time and really friendly and polite. Kept to the speed limits. Thanks!

Ers job reference, my home address to Cannock hospital and return.

Driver 339 is always punctual in collecting and returning from my home address and return from cannock Renal department. Always he is pleasant
And helpful driver.
Mr Christian Langley

STAY AWAY! OVER CHARGED AND NO METER ON. even though it says it should be on the automated message when you call.
Travelled 1.9 miles and charged £8. Asked why expensive and was told extra £1 as went to city centre!
Rang to complain and ask about the fee. Was then told minimum fee for anywhere was £9!!!!
Where is this stated?
So driver didn't have METER on.
Charged £8 for 1.9 mile.
Charged £1 for city centre drop off.
Was told minimum payment anywhere was £9
Never used them before, and as a new customer I would expect to be treated fairly and not lied to about everything and not have my money stolen by being overcharged.
Operator was very rude and everything they have lied about on their website and automated recording is manufactured to get customer's. Their business protocol and procedures are designed to ensure that you will use them.
Why isn't it shown £9 minimum fair?
Stick to uber 50% cheaper and much more happier to treat customer's decent and not lie and steal.
AVOID AT ALL COSTS!

Booked taxi didn't even have it left me waiting for nearly 30 mins to ring them bk to say might have it 15 mins maybe what a joke , made me late

absolutely appalling customer service, wheelchair access taxi was booked a week in advance to take my parents to a family event , 5 minutes before taxi was due, I received a call telling me there were no drivers available and taxi was cancelled ,the person who called wasn't helpful and had zero empathy this created a huge amount of upset and stress to everyone concerned.

It was a good experience, taxi was on time. Driver played very good songs on my request. Car was clean, very good experience with 247 cars

Gave up using these for business travel as most cars are filthy. Ordered car today well ahead of time, car is 15 mins late (missed train). Office state due to driver late return from break, driver tells me due to puncture (at least get excuse right…)

I HAVE BEEN USING 247 RUISLIP FORX15 YEARS. I HAVE NEVER HAD ANY PROBLEMS. THE DRIVERS ARE ALWAYS HELPFUL. I AM SLIGHTLY DISABLED AND FIND IT DIFGICULT TO GET IN TO ANY BUT A LOW SET CAR AS I CAN'T FULLY BEND MY KNEES. SOME PREDER TO BE QUIET BUT THOSE THAT TALK ARE INTERESTING. CARS ARE ALWAYS CLEAN. DRIVERS POLITE. FARES VERY REASONABLE IN THIS AREA

About 2 months ago I booked a taxi. When we arrived at the airport curacao after a long flight of 10 hours, there was no taxi waiting. I get a call that the taxi wasn’t arranged yet, so we had to wait about half a hour. Then later on we get another call that we had to share a taxi ..that wasn’t what we agreed on. When we than offert to split the cost with the other persons. The woman told us no, we have pay the full amount of 50 dollar. And the other persons also have to pay his full amount, for the same taxidrive.
We were told if we didn’t take the taxi now we have to wait much longer.
Very very disappointed service!! Never again !!!

As a twice disabled person, I was left to beg (four calls) the operator to return when the taxi, which I had understood to be waiting, left with my bag which contained required medication and medical supplies. The operator was flippant and seemed to take enjoyment from this situation. He showed no empathy whatsoever. I finally received my medications/supplies THREE HOURS LATER!