Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Products bought are of good quality. Prompt delivery. Although a white mug was one article I purchased it is good to see dining equipment comes in colours as white can be difficult for those with deme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a rollator late Monday night,it was delivered,ready for use at 9 a.m. Wednesday morning,I'm very impressed,no messing about fixing it together either,it was already done for me,I will defin... Voir plus

Noté 5 sur 5 étoiles

Fantastic range of products, easy website to use and order from. Speedy despatch so you get the items you need quickly, great quality items. Many years ago I worked for Social Services as part of an O... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was looking to buy a rollator for my elderly mother, but wasn't sure which one would be right for her. I phoned Ability Superstore and the customer care team were incredible. We spent 15 minutes goi... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité
  2. Fournisseur d'équipement pour personnes handicapées
  3. Matériel et équipement d'hôpital

Écrit par l'entreprise

Founded in 2010, Ability Superstore offers one of the largest ranges of mobility aids and disability aids in the UK. Quick delivery and excellent customer service ensures that customers are kept updated on the status of their order. With free delivery on orders over £50 we are proud to be the number one online retailer of independent living aids in the UK.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

287 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I couldn't ask for a better product and…

I couldn't ask for a better product and service. Excellent. Package was wrapped properly, the drop over mobility scooter bag is of excellent quality, I received a service that's absolutely A1. And all at a fantastic price. What's not to like ? . I will definitely be back for all my disability needs. Happy customer.

23 octobre 2024
Avis spontané
Logo de Ability Superstore

Réponse : Ability Superstore

Thank you very much for your lovely review! Kind regards Jane and the team x

Noté 5 sur 5 étoiles

Exactly what I expected

Exactly what I expected. No problems with order or delivery. Thank you.

18 octobre 2024
Avis spontané
Logo de Ability Superstore

Réponse : Ability Superstore

Thanks for your review. Kind regards Jane x

Noté 5 sur 5 étoiles

Was easy to order

Was easy to order. Very prompt delivery

10 octobre 2024
Avis spontané
Logo de Ability Superstore

Réponse : Ability Superstore

Thanks for your review! Kind regards Jane x

Noté 5 sur 5 étoiles

Great communication from start to…

Great communication from start to finish. Fantastic service. :)

18 octobre 2024
Avis spontané
Logo de Ability Superstore

Réponse : Ability Superstore

Thanks for your lovely review! Kind regards Jane and the team x

Noté 5 sur 5 étoiles

Perfect service

Great pricing, fast delivery, zero complaints. Will defo be ordering again.

17 octobre 2024
Avis spontané
Logo de Ability Superstore

Réponse : Ability Superstore

Thanks for your review! Kind regards Jane x

Noté 5 sur 5 étoiles

Excellent products and reasonable…

Excellent products and reasonable prices. Fast reliable service with orders mostly arriving in just a few days, in recycled cardboard boxes.

9 octobre 2024
Avis spontané
Logo de Ability Superstore

Réponse : Ability Superstore

Thanks for your lovely review. Kind regards Jane x

Noté 5 sur 5 étoiles

Trustworthy, Highly recommended

Product arrived quickly, well packaged and exactly as described. Website is accessible and clear

16 octobre 2024
Avis spontané
Logo de Ability Superstore

Réponse : Ability Superstore

Thanks for your review. Kind regards Jane x

Noté 5 sur 5 étoiles

Great service

Fast, efficient service!

14 octobre 2024
Avis spontané
Logo de Ability Superstore

Réponse : Ability Superstore

Thanks for your review. Kind regards Jane and the team x

Noté 5 sur 5 étoiles

Excellent service with fast shipping.

I placed an order online on a Saturday evening, the goods arrived on the Tuesday morning.
The items were well packaged, good value for money and the communication from the business with shipping info etc was excellent.
I would recommend and use again in the future.

8 octobre 2024
Avis spontané
Logo de Ability Superstore

Réponse : Ability Superstore

Thanks for your lovely review. Kind regards Jane x

Noté 5 sur 5 étoiles

I ordered the product on Tuesday and it…

I ordered the product on Tuesday and it was delivered on Friday 16th Aug 2024
the customer service was fantastic i only have good things to say about that and thye product

15 août 2024
Avis spontané
Logo de Ability Superstore

Réponse : Ability Superstore

Thanks for your lovely review. Kind regards Jane x

Noté 1 sur 5 étoiles

A very poor experience

The Toilet seat riser has arrived with yellow stains on.
It also took over a week to get here from the dispatch date. They don’t accept returns either so I have wasted money.
Avoid

13 août 2024
Avis spontané
Logo de Ability Superstore

Réponse : Ability Superstore

Not sure why you would leave this review when (a) you know that the item left us on the day you ordered it and we both tracked the delivery with the Royal Mail and can see that it was the Royal Mail that delayed the delivery so your review of the delivery should be targeted at the Royal Mail not us. (B) you know from the emails we swapped that the "yellow marks" are in fact the glue holding the item together and (c) we have already confirmed that you can, of course, return the item to us. I would be most grateful if you could please update your incorrect review. Regards

Noté 1 sur 5 étoiles

order no

order no. 35163, you returned the money for this item but did not pay the costs of returning an item other than the one in the photos

3 juillet 2024
Avis spontané
Logo de Ability Superstore

Réponse : Ability Superstore

Not sure why you say this. We had already provided you with a Freepost label to return the item to us. Your review is completely unjustified. Regards

Noté 5 sur 5 étoiles

A Hidden Gem of a Company.

I needed a step so my husband can get in and out of the house safely. Having searched the Internet I found the big step at Ability Superstore at a great price. It was easy to order and even arrived the next day. Good quality and simple to put together it is perfect and hubby feels much safer which makes me feel easier too. The customer service was brilliant and I really couldn't have asked for more. Will buy from them again and happily recommend them. Many thanks again.

13 juin 2024
Avis spontané
Logo de Ability Superstore

Réponse : Ability Superstore

Thanks for your review! Kind regards Jane

Noté 5 sur 5 étoiles

Great Service

I ordered a walking stick that needed for my holiday.
With not many days left till I go. Emailed the company had a very quick response from Jane who In turn arrange my walking stick to be sent in a timely manner and it certainly did well happy. 😃
Great customer service.
Thank you

4 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Quick, helpful service

Fantastic service from start to finish. I wanted to order a Let's Fly rollator but wasn't sure if the item was available. Rang and spoke to a lady called Liz who confirmed it was in stock and could be despatched the same day. Not only was it despatched the same day it arrived the morning after!! Speedy, helpful service, thank you!!

14 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer care.

Ordered two-handled Bigfoot Half Step mid afternoon, 14 March. Delivered by 10am 15 March. That's fast service!
Good well made product and good value for money.

15 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Have bought numerous items from this…

Have bought numerous items from this company. They are never anything but helpful and wouldn’t use anyone else now. Huge range of products too and always someone on the other end of the phone should I need product advice.

5 mars 2024
Avis spontané

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