We have had a very positive experience with the Access team in Guildford, the initial process was very quick and efficient then later we needed to make an adjustment to our unit and straight away they... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementMoorfield Road 19, GU1 1RU Guildford, Slyfield Industrial Estate, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Very good follow up / communication from start( enquiry) Handled me with care and patience! Clean neat facility . Easily accessible Rates seem very acceptable Ben stands out as an exemplary em... Voir plus
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There was the mention of optional insurance on booking portal with a default value of 1 K insurance value. However after paying I was forced to face a 5K insurance for 30 pound/month. When I poi... Voir plus
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Great service - we needed a large unit (500 sq ft) asap before Christmas as my father was about to exchange contracts on his house, but didn't want to do anything beforehand. So I managed to hold... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
Coordonnées de contact
Moorfield Road 19, GU1 1RU, Guildford, Slyfield Industrial Estate, Royaume-Uni
4,7
Excellent
29 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de Access Self Storage - Guildford
Dear Sean, thank you for your review. All feedback helps us continue to deliver the service our customers expect. Regarding 24 hr access, this is not something that we offer at standard, however it is something that we can consider but it would have to be authorised by store manager. Thank you. Customer Service Team
First class facilities at a competitive…
First class facilities at a competitive price, with excellent people.
30 avril 2023
Réponse de Access Self Storage - Guildford
Hi Robert, thank you for your positive review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team
Really great customer service
Really great customer service - Guildford branch. Helpful staff always able to answer questions and great price for 4 months . Thankyou !
8 mars 2023
Avis spontané
Réponse de Access Self Storage - Guildford
Hi L, thank you for your feedback, we are delighted that you have had such a positive experience with Access Self Storage and will pass on your comments to the team.
Great service
Great service - we needed a large unit (500 sq ft) asap before Christmas as my father was about to exchange contracts on his house, but didn't want to do anything beforehand. So I managed to hold a unit by paying a small deposit.
Staff were very helpful and patient with us completing all the forms/ID/payment.
I find the app works well with the codes to gain access to the unit and we are happy that our belongings are safe and secure. Would recommend.
12 décembre 2022
Avis spontané
Réponse de Access Self Storage - Guildford
Dear Customer, thank you for your review. We value all feedback from our customers, and we are delighted that we have delivered the service we strive to achieve. Customer Service Team
Réponse de Access Self Storage - Guildford
Hi Stefanie, thank you for your glowing review. We are delighted that you had such a positive experience whilst storing with us. Should you need storage again in the future please get in touch. Customer Service Team
Réponse de Access Self Storage - Guildford
Dear Ann-Marie , thank you for your review. We value all feedback from our customers and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team
Réponse de Access Self Storage - Guildford
Hi Tabitha, thank you for your feedback, we are delighted that you have had such a positive experience with Access Self Storage and will pass on your comments to the Guildford team.
Heloful service from the manager and…
Heloful service from the manager and assistant manager in Guildford
1 novembre 2022
Réponse de Access Self Storage - Guildford
Hi David, thank you for taking the time to write your review. We are delighted that you had such a positive experience, and we will pass your comments on to the Guildford team.
Easy, secure and reasonable cost
Easy to organise, helpful staff and very reasonable costs. Security taken seriously.
1 novembre 2022
Réponse de Access Self Storage - Guildford
Hi Peter, thank you for your positive review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team
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