It was very easy to search & book the parking. Also the discount voucher that you send out periodically are a great bonus. I like that I was able to set up an account which stores all my details and s... Voir plus
L'entreprise a répondu
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It was very easy to search & book the parking. Also the discount voucher that you send out periodically are a great bonus. I like that I was able to set up an account which stores all my details and s... Voir plus
L'entreprise a répondu
Easy, convenient, efficient staff, reliable service - never have to wait at either end. Been using these guys for years and never had a problem. Once they even found a phone in our car when they wer... Voir plus
L'entreprise a répondu
So yet again, time to get anxious when arriving at Gatwick, wondering what the queues will be like and playing our usual game 'Count the football shirts at Wetherspoons and name the teams'. But as alw... Voir plus
L'entreprise a répondu
DON'T WASTE YOUR TIME.......looking anywhere else. Talk about premium service, why is it premium because from start to finish these guys care.....leaving the fantastic value to one side the communicat... Voir plus
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Meet and Greet Airport parking is the easiest way to park at the airport.
Écrit par l'entreprise

Our Loyalty Programme.

London Road,, RH10 9SW , Crawley, Royaume-Uni
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Booking was straightforward as was parking and drop off and collection. Will use again.

Réponse de ACE AIRPORT PARKING
I left my car with Gatwick ACE Meet and Greet while I was on holiday. Upon collecting my vehicle on my return, I immediately
noticed that the interior rear-view mirror had been broken. The mirror
was in two separate pieces, with part on the dashboard and the mirror
itself on the seat.
The vehicle was in good condition at the time it was handed over to
Ace, and there was no damage to the rear-view mirror at that point. I
did not cause this damage, and it occurred while the vehicle was under
the responsibility of Ace.
Have sent email and not included booking ref etc for obvious reasons.
DO NOT USE

Réponse de ACE AIRPORT PARKING
Very helpful woman on line when making booking as payment hadnt gone through and she helped to rectify the transaction

Réponse de ACE AIRPORT PARKING
Been using you guys for a few years now. Always been good. Touch wood, never had a bad experience.

Réponse de ACE AIRPORT PARKING

Réponse de ACE AIRPORT PARKING
Good response to the resolution when the booking did not process properly.

Réponse de ACE AIRPORT PARKING
Easy to find, park and drop off keys.
Short walk to terminal and car always there when we arrive back.
Friendly staff.

Réponse de ACE AIRPORT PARKING
I parked my car between 11th & 14th Dec at Gatwick. On departure they offered me a valet service for £34.99 for both inside and out (half the price for just out). On arrival they were late, I walked up to the car to get my key and the driver said let's pay first before the key. I didn't think much of it, paid the £34.99 by card, jumped in the front after a tiring flight and drove home. Outside was clean but it seems all they did inside was hoover the floors (that's not a valet) When I reached home I realised they hadn't done anything else especially in the back, where all the kids crisps and crumbs were still in the chair and they'd left a soaking wet black rag on one of the chairs. None of the surfaces were polished. (I can't find where to upload the pictures, but will add if I can). They should not have charged me for the inside. I feel that he knew, hence why he asked me to pay before giving me my key. It would have been better customer service to say 'sorry we didn't have time to do the inside' & charge me accordingly. I won't book them again.

Réponse de ACE AIRPORT PARKING

Réponse de ACE AIRPORT PARKING

Réponse de ACE AIRPORT PARKING
I have used Ace Parking for years, they are my go to airport parking company. I have never had an issue even when our return flight was 24 hours late. I don’t bother with comparison quotes - trust is everything.

Réponse de ACE AIRPORT PARKING
Great services and car is always waiting gor me on return

Réponse de ACE AIRPORT PARKING

Réponse de ACE AIRPORT PARKING
Just booked for a March holiday having used Ace Parking many times.
Easy booking and experience of drop off and pick up very good.

Réponse de ACE AIRPORT PARKING
I've always had great service from booking to collection. Keep up the good work Ace.

Réponse de ACE AIRPORT PARKING
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