Have been using Active Quote for three years now and they have been fantastic. Each year before renewal of our joint policy they are in touch and search for the best premium that is like for like or... Voir plus
L'entreprise a répondu
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Leon Donnelly was super as have all staff I have interacted with at Active Quote. Genuinely great service and expertise by Leon helped me get the right cover for the 3rd year in a row at a super premi... Voir plus
Finley was extremely helpful from my first query to helping set up the insurance for my partner. Nothing was too much trouble. He explained everything clearly. Even ringing us back when we emailed a q... Voir plus
L'entreprise a répondu
Excellent service from the very friendly and knowledgeable James Crocker. He made the task of sorting my insurance a pleasure rather than a chore. Much appreciated.
À propos de l'entreprise
Écrit par l'entreprise
ActiveQuote is the UK’s leading comparison site and broker of health & protection insurance products including Health Insurance, Income Protection Insurance, Life Insurance and Critical Illness Insurance. We are an independent insurance broker, so we are unbiased and compare products from a range of leading insurers. We deal directly with each insurance company to deliver the best prices available and our team of specialist consultants help find our customers the most suitable policy, often identifying ways to reduce premiums without compromising the level of cover. We partner with a number of comparison websites including GoCo, MoneySuperMarket and Money Saving Expert, who offer our comparison and advisory services to their customers.
Coordonnées de contact
Global Reach, Dunleavy Drive, CF11 0SN, Cardiff, Royaume-Uni
- 029 2009 0270
- marketing@activequote.com
- www.activequote.com
4,9
Excellent
5 k avis
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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I have been looking for illness and…
I have been looking for illness and injury insurance with no idea what I’m meant to be looking for in terms of different types of policy’s. Mia from active quote called me and was able to talk me through everything and give me advice on what would be best for me. I really appreciate the help she gave me and I’m very happy with the policy I went ahead with :)
10 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Emma,
Anyone new to income protection insurance can easily get overwhelmed as there are so many options, not to mention the deferred periods, which is why ActiveQuote exist. We are here to guild all those who reach out and ensure they purchase a policy that is right for their needs. We thank you for allowing Mia to help you in your search for the right income protection insurance and for taking the time to share your experience with us. We appreciate you taking the time to do so, as does Mia.
Tracy
Really professional and helpful
Really professional and helpful looking at options that were best suited for me and answering all my questions.
10 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Claire,
We've received your review and are delighted to hear that your recent experience was a positive one where our adviser was professional and helpful. Thank you for sharing this with us.
Tracy
Efficient
Efficient, to the point - Quoted for what I needed in a good time frame
3 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Rachel,
Delivering an efficient and helpful service is what we do best, and we are pleased you got to experience this for yourself recently. Thank you for sharing this with us.
Tracy
Excellent service
Aiysha was extremely knowledgeable and helpful. She made some sensible suggestions and explained everything clearly throughout the process. She also made sure that I understood everything we talked about.
9 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Sophie,
We are delighted to hear that your recent experience while dealing with us here at ActiveQuote, in particular with Aiysha was a positive one. An experience where you found our adviser to be knowledgeable and helpful, and where she ensured you understood the product features and benefits. This to us is customer service at its best and as it should be. Thank you for sharing this with us.
Tracy
Very professional and Denise negotiated…
Very professional and Denise negotiated a very good deal for us
9 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Dennis,
We've received your review and are pleased to hear that you found Denise to be very professional and who negotiated a good deal for you on your Health Insurance renewal. We thank you for allowing Denise to help you this year and for taking the time to share this experience with us.
Tracy
Very prompt and courteous service
2 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Jacques,
We are pleased the hear that your recent experience was a positive one. Prompt and courteous are traits we are happy to possess.
Tracy
Leanne was very professional and…
Leanne was very professional and knowledgeable in her communications with me. She took time to explain all the minutiae of the policies that may suit my needs best.
I would have no qualms about contacting Leanne, with any questions I may have going forward. Thank You Leanne.
9 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Linda,
We are thrilled to hear that your experience while dealing with Leanne was a positive one. Leannes takes a lot of pride in the customer service she delivers and always likes to ensure her customers leave her feeling confident in the advice given and comfortable with their policy purchase. We thank you for allowing us to help you in your search for the right Health Insurance policy and for sharing your experience with us.
Tracy
Howard Howells very kindly helped walk…
Howard Howells very kindly helped walk me through my best options and made the process so simple and easy, and I was able to get a personalised quote at a really good price. Super friendly and professional service - highly recommend
5 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Ruth,
Delivering a friendly and professional service is what we are good at but hearing it from actual customer who has experienced it for themselves is music to our ears. We thank you for reaching out and allowing Howard to help you with your Health Insurance and for sharing your experience with us and for others to read.
Tracy
Andrew Gallo was very professional in…
Andrew Gallo was very professional in offering us good advise as to what was available and what it meant. It enabled us to make an informed choice about the level of health insurance we signed up for.
6 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Kerry,
We've received your review and are delighted to hear that Andrew delivered a service you were happy with. Our advisers are here to ensure you are fully informed and that you only buy what you need. This to us is customer service at its best and as it should be. Thank you for sharing your experience with us. We appreciate you taking the time to do so, as does Andrew.
Tracy
Denise Dinneen has again done a great job
Denise Dinneen has again done a great job for me in renewing my health insurance at a competitive rate. Excellent service as always. Thanks Denise.
5 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Andrew,
Delivering excellent customer service time after time is what we do best. We thank you for allowing Denise to help you again this year with your Health Insurance renewal and for taking the time to share your experience with is. We appreciate you doing so, as does Denise.
Tracy
Polite also did his best
Guy was polite and pleasant did his best to try and better my renewal quote, he kept updated of the process.
4 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Kevin,
We've received your review and are pleased to hear that your recent experience was a positive one. Thank you for sharing this with us.
Tracy
Really great experience with Mike
Really great experience with Mike, worked around my busy life and gave simple, honest and relevant advice that suited my situation and lifestyle.
Took all the complexity out of life insurance, and spoke in a friendly manner.
Highly recommend
3 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good afternoon,
We've received your review and are delighted to hear that Michael delivered a service you were pleased with and that we can be proud of. As one of our most experienced protections advisers, you were in very safe hands. We thank you for allowing Michael to help you in your search for the right protection insurance and for taking the time to share this with us.
Tracy
Paul Martin was very informative and…
Paul Martin was very informative and patient with all my questions. A great service from start to finish. Thank you.
3 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good afternoon Gary,
We thank you for reaching out and allowing Paul to help you in your search for the right health insurance policy and for sharing this positive experience with us.
Tracy
Adel was extremely helpful
Adel was extremely helpful, talking me through the details of each option. Also covered all my questions comprehensively.
3 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good afternoon John,
We are delighted to hear that Adel in our health insurance renewals department was able to help you this year and answer all of your questions, giving you the peace of mind needed for another year. Thank you for taking the time to share this with us.
Tracy
Highly recommended
Denise has been very helpful and efficient during the process of purchasing insurance that best suits our needs . Always efficient and prompt in dealing with queries. Highly recommended .
Found a great price for the cover .
27 février 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good afternoon,
We've received your review and are very pleased to hear that you found Denise to be efficient and prompt, and that you would recommend our/her services to others. We thank you for allowing Denise to help you this year and for sharing your positive experience with us. We appreciate you taking the time to do so.
Tracy
I discussed private health care with…
I discussed private health care with Andrew Gallo - he was very informative and helpful- I felt reassured when he explained his / Active Quote impartiality.
2 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good afternoon Chris,
Delivering impartial advice is what we do best here at ActiveQuote so to hear that you have benefitted from this yourself via our experienced adviser Andrew is so good. Thank you for sharing this with us.
Tracy
Henry Cox
A lovely friendly patient approach to my insurance needs. Listened carefully and understood my unique circumstances and went the extra mile to ensure I fully understood and felt empowered to know what choices to make.
28 février 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Rosie,
We've received your review and are delighted to hear that Henry delivered a service we can be really proud of. We thank you for allowing him to help you in your search for the right protection insurance and for sharing your experience with us.
Tracy
Terrible customer service
I received an email following my quote that someone would be in touch or I would received mail within 5 working days. A month when by and I heard nothing. I then got a phone call where the caller didn’t disclose who they were or where they were calling from and got my name wrong. I explained I was at work and could speak. They advised they would call back later. Unfortunately I missed that call as I was on the phone. I the received an email stating that as they couldn’t contact me they were processing my application without discussion. Completely unacceptable communication after one phone call!
26 février 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Christina,
After replying to five 5* reviews this morning, receiving yours is disappointing. The service you've received, or in this case not received is not acceptable and I would like the opportunity to look at what happened. Therefore, if you could provide me with more information, like sure surname, postcode and or your opportunity reference (6 digits), I will take a look. Please end this to experience@activequote.com. I look forward to receiving your email and to providing you with an explanation.
Kind regards,
Tracy
Hannah was very helpful and efficient
Hannah was very helpful and efficient. Thank you.
25 février 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Beth,
We've received your review and are delighted to hear that you found Hannah to be very helpful and efficient. Thank you for taking the time to share this with us.
Tracy
Choice of custom made policies for everyone
Daniel Ahmed my adviser for active quote was very helpful from start to finish, Private medical health can be a minefield for getting covered for what is important to yourselves and Daniel explained on the choices we have to customise the policy to our exact requirements so we are not paying for anything we cant use.
Thank you Daniel
25 février 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Brian,
We are thrilled to hear that with the help of Daniel, you were able to find a suitable Health Insurance policy within an industry that is complicated, especially to the untrained eye. We thank you for reaching out and allowing Daniel to help you and for sharing your experience with us and for others to read. Tracy
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