Admiral Law Avis 

Katy was friendly, thorough and professional throughout. Taking time and not rushing me.

Very good and helpful

Lots of support from our case worker. We were always kept up to date. They dealt with the case promptly and made the payment to us without delay.

Admiral Law made the process very clear, and always kept me upto date through the portal. It was easy to load any documents they requested.

I did not like communicating via the Portal. It dehumanised the process.

Helpful, informative and efficient, excellent service

Very good from start finish

The service was Great.

I’m hope you will be able to claim back my £600 excess as I didn’t cause the accident. I still feel very unhappy that I had to pay it upfront and then their Insurance has decided not to pay my excess I feel very unhappy about it so I’m hoping that you will be successful and get my money back, thank you.

Worst experience of a service I have ever had. My accident was 3.5 years ago..im still waiting for my payout. I call to speak to people, told they will call me back they do not. Everything is so slow. I asked about further treatment a year ago, asking if it would hinder my case if I didnt go ahead. I was told it wouldn't.. well surprise surprise nearly a year later im told if I dont do it, then my claim significantly reduces. Which is a year of treatment!!!! I will not touch admiral with a barge pole moving forward. The ordeal was stressful enough and theyve just made the situation first... dont be fooled by the first person you speak to who seemed lovely.

If you dont mind waiting years, no one responding to you then this is the company for you

Very poor service for a company that we have 4 insurance policies with ad first claim for over 20 years.
Will do anything to delay or not pay.

Worst company I’ve ever dealt with. Had to chase at every step of the process, misinformed me and delayed. AVOID AT ALL COSTS.

Very straight forward, good communication throughout.

very friendly, helpful service. kind and understanding. took a lot of time out to show care towards my injuries and kept me well informed on the progress

It was a really efficient and informative phone call where all my details were taken and I felt well represented

Very friendly and helpful adviser. Also was all processed very quickly

Lack of commication it took 6 months at the start of my case to them to contact me no one returned my calls it took me to get the ombudsman involved and then every body got involved It took 23 months for my claim to be paid out so i would not recommend Admiral Law to anyone

Scott has been incredibly helpful throughout my claim journey. He has always been patient, accommodating, and understanding whenever I’ve had questions or concerns. From the very beginning, he has taken the time to assist me and make sure I understood what was happening.

I truly appreciate all of his help, support, and professionalism. He has made what has been a stressful process much easier for me, and I’m very grateful for his assistance. Thank you so much, Scott!

Very helpful and understanding. Very informative of the whole process and what will happen