Advanced MP3 Players Avis 

136
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought a Dac/Amp advertised as damaged box with a £50 discount, it arrived next day and was as new. Excellent service and clearance section as genuine bargains.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered a FiiO BTA30 Pro at 10pm Saturday and unlike other customers I knew it wouldn't be processed till Monday morning. Processed Monday, received on Tuesday, very fast delivery, working great, che... Voir plus

Noté 5 sur 5 étoiles

Always perfect...!! Go to place for my audio DACs, DAPs, IEMs etc... Always answer emails swiftly and with great and accurate detail. Competitive prices usually with an offer for spring o... Voir plus

Noté 5 sur 5 étoiles

Ordered an open box DAp on Sunday morning, arrived Tuesday lunchtime. Item as described, packaged well. Really pleased with the service. Thank you.

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin Hi-Fi

Écrit par l'entreprise

AMP3 offers the latest range of Digital Music Players, Earphones/Headphones and all kinds of accessories :) Free UK shipping on most items and Price beat policy if you find an item better priced in any other UK based store.


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4,6

Excellent

TrustScore 4.5 sur 5

136 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(136)

11 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent first impressions

My Cowon Z2 was a sizeable investment for me and after having done a lot of searching, I decided to bit the bullet and order from these guys rather than that large place named after a river..
Email communication was prompt and curteous and delivery was within stated time. When setting the player up, we had a 'glitch' which meant returning the un ti back to them.
Customer service on this issue was quick and professional and appreciated that they held onto it for a few days while checks were done to make sure all was ok. Player was returned to me and has been fine ever since. Thanks Colin.
I would certainly recommend these guys and would have no hesitation buying from them again.

21 août 2013
Avis spontané
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Réponse de Advanced MP3 Players

Hi Gary,

Thanks for taking the time to leave this feedback. We really appreciate your comments and we're glad that we were able to deliver a decent level of service for you.

I've passed your kind comments on to Colin as I'm sure he'll be very grateful.

We hope you have a lovely day.

Noté 5 sur 5 étoiles

Outstanding Customer Service

From my first enquiry to my eventual order, I received an excellent service from Elliot who couldnt have been any more helpful.
I will not hesitate to buy from them again - excellent company.

.

21 août 2013
Avis spontané
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Réponse de Advanced MP3 Players

Hi Adrian,

Thanks for the kind feedback - I'm glad I was able to give you some good service and you know you're always welcome to let me know if I can do anything for you in the future.

I hope you have a great day.
-Elliot.

Noté 5 sur 5 étoiles

Great price, great service

Excellent selection of products at attractive prices, dispatched quickly and arrived pristine. No complaints whatsoever.

21 août 2013
Avis spontané
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Réponse de Advanced MP3 Players

Hi Dave,

Thanks for your kind review. Please feel free to get in touch if we can ever help out in the future.

We hope you have a good day.

Noté 5 sur 5 étoiles

My first point of call ... excellent service

I have been buying gadgets and headphones, and speakers, and mp3 players from these guys for many years. Every time they deliver promptly, always what I ordered and with little if any fuss. No idea how big the team are but it feels like large team mentality with small team personal touch. Well done Advanced MP3 Players.

21 août 2013
Avis spontané
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Réponse de Advanced MP3 Players

Hi Ray,

Thanks a lot for popping this review up. We're pleased to hear that you've enjoyed shopping with us and please feel free to contact us at any time if you think we can help out in the future.

We're actually a pretty small company so it's really good to hear that we're giving that kind of impression.

Noté 1 sur 5 étoiles

Avoid if you want to actually receive what you order

Very poor service - these people cancelled my order without justification and refused to accept any fault. I was starting to wonder why my order was taking so long to be delivered when I got an email cancelling it. Initially they said this was because my address was not confirmed on Paypal - not true (and I have plenty of Paypal orders delivered here). Then they changed tack and said it was because the address was a residential address - again not true. They asked me to send a screenshot of myself logged in to my Paypal account - bizarre and very dubious. Even after all this they refused to see any problems in their procedures or how they might learn from this. I certainly couldn't recommend them, plenty of good websites selling the same stuff out there.

14 juin 2013
Avis spontané
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Réponse de Advanced MP3 Players

Hi,

Thank you for your message. While I can't view the order details, since the order has been deleted and I do not have full customer details to work from since only your first name is mentioned, I do understand that our security process can seem quite strange to people.

Basically if we receive a Paypal payment where they have indicated that the account is unverified and the address unconfirmed, or if an alternate residential address is entered in the shipping details box, we unfortunately have to hold the order back to protect ourselves from any chance of the order being fraudulent. This is why we request security information so we can verify the details and proceed with the order. If the security information does not verify the payment details then we cannot proceed.

We are not alone in this process and many other companies have similar protocol when it comes to orders where there is a security issue.

If you want to reply with full details I'll be happy to look in to this specific case but otherwise hopefully the explanation of exactly why we have a security system in place will suffice.

Noté 5 sur 5 étoiles

Great customer service and products

Have ordered from them a couple of times now. Both times service and product was great and delivered on time. Had to return one product after nearly 18 months, although discontinued it was in warranty so I was offered a replacement of any similar product which was again delivered as expected.

25 mars 2013
Avis spontané
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Réponse de Advanced MP3 Players

Hi Alex,

Thanks for the kind feedback.

We're pleased to hear your purchases went smoothly and our returns department were able to help you out when one of your products turned faulty.

Please let us know if we can offer any assistance in the future.

Noté 5 sur 5 étoiles

A great place to order MP3 players and all the accessories

I was glad I came across this company when I was looking to buy a Cowon MP3 player. Cheaper than anywhere else, and very quick delivery. Recommended

11 février 2013
Avis spontané
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Réponse de Advanced MP3 Players

Dear Martin,

Thank you for your kind feedback.

We're glad that you were pleased with the service received and we hope you enjoy your Cowon player.

Noté 5 sur 5 étoiles

Service par excelience

Fast service good tracking and delivery

31 janvier 2013
Avis spontané
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Réponse de Advanced MP3 Players

Hi Martin,

Thanks for posting your kind feedback. We're glad that your order arrived quickly and hope you have a good day.

Noté 5 sur 5 étoiles

Good communications, fast service and delivery. All I could ask for really.

Bought a reconditioned machine for a very decent price and it arrived next day and was in immaculate condition. More than happy with the whole experience. Wouldn't hesitate to use them again.

30 janvier 2013
Avis spontané
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Réponse de Advanced MP3 Players

Hi Garry,

Thanks for your kind feedback. We're pleased to hear that your order worked out well and your happy with our service.

We hope you have a good day and if we can offer any assistance in the future please let us know.

Noté 5 sur 5 étoiles

Like clockwork really!

I needed a replacement for a media player that died somewhat before its time - AMP3 had the item I wanted & dispatched it within 24 hours (I did place the order on a Sunday!). The player is now installed & working well - really can't fault the service at all. It's not the first time I've ordered equipment from them, so on a 3/3 basis they always deliver! Will definitely be using them again.

Thanks for continued excellence AMP3

30 janvier 2013
Avis spontané
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Réponse de Advanced MP3 Players

Hi Martin,

Thanks for taking the time to leave us this feedback. It's good to hear that the media player you ordered is running well and we've been able to maintain decent service across your orders.

We hope you have a good afternoon and if you need any assistance in the future please let us know.

Noté 5 sur 5 étoiles

total quality service and product

advanced MP3 players offer a very cometative price and deliver a top quality end to end experience, from the info on the listing, through purchase and to delivery, the communication is second to none

you fell informed and expectations are set and met with style

I've never had any problems, but would imagine from the way they have communicated with me, it would be delt with swiftly and no messing around

30 janvier 2013
Avis spontané
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Réponse de Advanced MP3 Players

Hi Chris,

Thanks for your kind and in-depth feedback. We're pleased to hear that you feel we've done a good job and do feel free to contact us at any time as we'll be happy to chat.

Noté 5 sur 5 étoiles

Great service,quick response and fast delivery,5 stars.

Bought product on Tuesady night, arrived Thursday with free delivery. Had small issue with promised contents. Contacted Advance by e-mail, issue was sorted and additional item arrived within 24 hrs, all in all a very good internet shopping experince.

30 janvier 2013
Avis spontané
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Réponse de Advanced MP3 Players

Hi Scott,

Thanks for taking the time to leave us this feedback. We're glad that the problem with the missing item was sorted out quickly for you by the customers services team.

We hope you have a good day and if you think we can lend a hand in the future please let us know.

Noté 5 sur 5 étoiles

Excellent service

Shipments arrive fast and in good order, and they keep you well informed all the time.

29 janvier 2013
Avis spontané
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Réponse de Advanced MP3 Players

Hi Jan,

Thanks for your feedback. We're glad that you've been happy with the service you've received and feel free to contact us at any time.

Noté 5 sur 5 étoiles

Perfect

Fast friendly no hassle service. Item exactly as stated. Would use this company again. .

29 janvier 2013
Avis spontané
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Réponse de Advanced MP3 Players

Hi,

Thanks for taking the time to leave us your kind feedback. We hope you have a great day and if we can offer any assistance in the future please feel free to get in touch.

Noté 5 sur 5 étoiles

Good prices from Advanced MP3 Players

Very happy with Advanced MP3 Players site would shop again & as good prices.

29 janvier 2013
Avis spontané
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Réponse de Advanced MP3 Players

Hi Louis,

Thanks for taking the time to leave us your review. We appreciate your feedback and hope you have a great day.

Noté 5 sur 5 étoiles

superb

top quality product, lowest price I could find, next day delivery. Is there anything that could top that?

29 janvier 2013
Avis spontané
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Réponse de Advanced MP3 Players

Hi Carl,

Thanks for your kind feedback. We're glad you were happy with the service and we hope your order is working out well.

Let us know if we can offer any assistance in the future.

Noté 5 sur 5 étoiles

Good everything

Fast delivery, never had any problems.

29 janvier 2013
Avis spontané
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Réponse de Advanced MP3 Players

Hi Andrew,

Thanks for your review. We're glad you've been happy with the service you've received and if we can help out in the future please let us know.

We hope you have a good day.

Noté 5 sur 5 étoiles

Fantastic delivery & value for money Thanks

My items were delivered very quick & the product i ordered was fantastic & the best price i found on the internet

29 janvier 2013
Avis spontané
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Réponse de Advanced MP3 Players

Hi Susan,

Thanks for taking the time to leave us your kind review. We're glad you were happy with the service and please feel free to get in touch if you think we can offer any assistance in the future.

Noté 5 sur 5 étoiles

Great to deal with

Fast service - there was a problem with my online order - wrong totals etc as there was a special offer on. I emailed at midnight and they responded at 9.15am and were spot on.

I had to send something back that wasn't working another time, and again, fantastic service - AMP3 actually sent out a replacement before I sent the faulty set back.

If I need anything to do with MP3, this is now the first place I look.

***** out of *****

29 janvier 2013
Avis spontané
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Réponse de Advanced MP3 Players

Hi Jon,

Thanks for taking the time to leave us your review.

We're glad that you were happy with the service on the occasions you dealt with us and if we can help in the future please feel welcome to get in touch.

Noté 5 sur 5 étoiles

great shop with good offers

Bought the xmini max speakers in white. They are pretty much everyone's favorites so just needed to find a good offer on them.

29 janvier 2013
Avis spontané
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Réponse de Advanced MP3 Players

Hi Adiel,

Thanks for taking the time to provide us with feedback. We hope you have a good day and if you think we can offer any assistance in the future feel free to let us know.

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