The Customer Service that I received from Ms. Erica was amazing. She made sure that I got everything in. She was very patient with me and she helped me a whole lot. she was also very nice and communic... Voir plus
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Lisez les avis des autres
Called today to inquire about how the company worked to help someone like me. Call and spoke with gentlemen in Kingsport,TN and he did application on the phone. Call again and for nice lady in Clevela... Voir plus
I don’t call into customer service often but when I do I expect to be assisted at an exemplary level. With that, yesterday I spoke to Shanda (Tennessee) and she was very patient, helpful and professio... Voir plus
Try lowering your interest rate ! 279.1 percent is not only ridiculous but should be considered loansharking. Lose my information and do not contact me in any fashion !
L'entreprise a répondu
À propos de l'entreprise
À propos de Advance Financial
Écrit par l'entreprise
Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 90 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Coordonnées de contact
100 Oceanside Drive, 37204, Nashville, Etats-Unis
- 615-341-5900
- AFReviews@af247.com
- www.af247.com
4,3
Excellent
14 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Experience was great
Very friendly and help people with low scores like myself. I will do loans with them from now on.
6 avril 2026
Will use again
The application process was easy and fast. I got approved in no time. Funds sent straight to my account. Ability to use right away. In need of cash? Definitely give them a try.
6 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I got money yes but with 300% interest
I got money yes but with 300% interest. Bankruptcy over 900 bucks is absolutely a possibility with this company and they give not one care in the world to help if you struggle with a payment. Finally paid it off thanks to taxes but I do not ever ever ever want to use this company again and I seriously suggest no one else ever does either.
29 septembre 2025
Réponse de Advance Financial
Hi Morgan. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Be Careful!
I’ve had a line of credit with them for quite some time. There was an adjustment made on my account that lowered my balance and gave me a credit. This was done around March 12th. I spoke with an agent who told me that an internal audit was done and the adjustment was made. This includes not having to make a biweekly payment on the account. Okay, cool. Or so I thought.
I log into the account today, and not only has my balance increased significantly, but the credit was adjusted, readjusted and adjusted again! Now the account says that I’m past due a partial payment, plus my bi-weekly payment of almost $430! It’s insane. Customer service (though the woman was nice) was not helpful at all. It either has to be paid or will reflect negatively on my credit report. I would never shop with them again.
3 avril 2026
Avis spontané
Réponse de Advance Financial
Hi Mikey. Sorry to hear about your experience. I'd like to have someone look into this matter, but I don't have enough information. If you'll send your full name and phone number to reviews@af247.com, I'll dig into this. Thank you for your feedback.
Great experience
Great experience! I’ll definitely be using them again in the future. Great customer service.
3 avril 2026
Deceptive pre screen offer
Deceptive pre screen offer, evasive disclosure process, gathers financial information before disclosing payment info.
3 avril 2026
This company is total ass
This company is total ass. When I took out a loan for $3,100, the rep clearly stated that I would have a set bi-weekly payment. Now my bi-weekly payment shot up to over $300 more. On all my other loans, it had a set bi-weekly payment. They also will not coordinate the payment dates to your paydays. DO NOT USE THIS COMPANY. I plan on getting another loan to pay this one off and NEVER USE THIS COMPANY AGAIN
2 avril 2026
Avis spontané
Réponse de Advance Financial
Hi Brian. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Very quick and outstanding service.
2 avril 2026
Excellent service!
31 mars 2026
My sales representatives
My sales representatives, MATTIE.
She was patient and she was very knowledgeable, She made the process easy to understand and apply
THANK YOU MATTIE
31 mars 2026
Great experience quick and simple
1 avril 2026
I recently had a great experience and …
I recently had a great experience and I would Highly recommend them, Also fast and efficient, Polite and professional service .
31 mars 2026
I would definitely recommend them to…
I would definitely recommend them to anyone ,they a blessing when I needed a blessing,Great attitudes and patience.Thank you again
31 mars 2026
I love them they so generous n helpful…
I love them they so generous n helpful for all needs
14 octobre 2025
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