Alexander + Roberts Avis 656

We just returned from a Private Journey to South America (The Complete Patagonia). My husband and I usually make our own arrangements, but from the start we really liked having the full service of a privately guided tour. Rather than having to negotiate public transport or an Uber from the airport to center-city, we were met by our Santiago guide as soon as we exited from customs. She had already sent us a photo of herself via WhatsApp, so it was no problem to spot her - plus she had a sign with our names! This level of service was matched at every stop from Torres del Paine National Park to El Calafate.

The accommodations were outstanding. True to its name, Le Reve Boutique Hotel in Santiago was a luxury boutique hotel -- elegant and intimate. Patagonia Camp in Torres del Paine was spectacular. We upgraded to a lakefront yurt with Jacuzzi and it was well worth it. We opted for low to moderate excursions, so it was more active walking than hiking. But we still managed to reach amazing viewpoints with breathtaking views of the Horns. Meals were of "fine-dining" caliber. In El Calafate, Los Ponchos was incredibly warm and charming, decorated with regional art and artifacts. We had a terrific view of the lake; the only drawback was being outside of town. We did the 45 minute walk the afternoon we arrived but used local taxis at other times.

The included Santiago city tour and excursions in Patagonia were great. Everything started on time and the guides were fantastic. For the private tours, the guides were flexible and able to adjust things to our preference. EG, dropping us off at the Pre-Columbian Museum in Santiago after the tour so we could visit on our own. The guide even gave us her Metro card along with detailed instructions on returning to the hotel!

We had researched doing this trip on our own, but the flight and transfer logistics in Patagonia were not as simple as using trains in Europe, so we were happy to find an itinerary that included everything on our Patagonia bucket list. The fact that it was a private tour rather than traveling in a group was a real bonus.

Great itinerary, amazing hotels and the best guide ever!

The Private Tour was outstanding in Vietnam & Cambodia! The guides and drivers were EXCELLENT.
The experiences were amazing as was the first class treatment. Highly recommend for those interested in a complete experience, i.e, culture, food, people sights.

Our guides were all great. They were knowledgeable, excited, on time. All of our lodging was top notch. We would advise adding a day to Manuel Antonio though. One day, book ended by two long travel days was not enough.

Everything was top class. Best rooms. best food. Leader of Safari very very knowledgeable

From the moment I arrived, A+R was with me and curated an experience beyond my imagination. The people and locations were exceptional and created a trip that was flawless and memorable

We had a knowledgeable guide who was personable and professional . The hotels were fantastic with great views and wildlife on site. We enjoyed the restaurants and food choices.

Very face paced with a variety of activities.
Very knowledgeable and approachable tour guides.
Excellent accommodations and delicious meals.

We just returned from our trip to Southeast Asia visiting 4 countries over 16 days. It was an amazing trip . . . the sites we visited were amazing, the guides were fantastic, the logistical details were seemless, the food was incredible. You know it's a good trip if you know you want to go back . . . and we're going back to see more.

Absolutely incredible journey, meticulously planned. The safari guides were top-notch, and safety was never a concern. If I could adjust one thing, it would be modernizing the clothing advice.

My husband and I are in our 60's and have taken 2 trips with Alexander and Roberts and have been extremely pleased with both of them. We are normally independent travelers, however when we want to go someplace out of our comfort zone, we like to take a tour. We went to Egypt in Feb 2020 and Peru in May 2025. The small group size (16 or less) is wonderful. It enables you to be on a mini-bus instead of a full-sized bus and you can get on and off of the bus quickly. If you visit multiple areas within a country, they do "pass you off" from one guide to another, but in my opinion, that is ideal because you are getting a local guide who knows that area. We found all of the guides to be extremely knowledgeable and well-trained. The hotels and food were more luxurious than we thought was necessary. With the small group, you are sometimes eating in restaurants and can order from the menu instead of eating all buffet meals. The travelers were mostly aged 50 and up, but we found the tour quite active. We saw the guides help people deal directly with minor illnesses rather than leaving them to deal with it on their own.

I recommend booking on a trip that is already marked "guaranteed" meaning that they won't cancel due to low enrollment. I believe they might guarantee a trip once around 5 or 6 people sign up. Our Peru trip had only a group of 8.

Alexander and Roberts trips are not cheap, but we felt that we got our money's worth in the high quality of the trip. They don't advertise much, but I don't think they have to since word of mouth does the job. Many of the people on our tours were repeat customers, or if first time, said they would definitely be recommending the company to others!

Very attentive to our requests and flexible
Great hotels and itinerary
Our guide Lius was very knowledgeable, attentive and engaging.
We felt it was good value and would highly recommend.

One driver was a half-hour late, which made our timed entrance into a scheduled site tenuous. Also, there was no overall coordinator to confirm times and place to meet.
One pre-paid dinner did not allow for choices, which was a problem.
It our guides were great and the hotels wonderful. None of the drivers spoke English, but were friendly and efficient.
We LOVED this trip!

Our guide was excellent in providing a comprehensive and enlightening experience. The itinerary, accommodations, and activities met or exceeded expectations.

The drivers, tour guides ,and hotels were outstanding.

Alexander & Roberts arrange wonderful tours with excellent guides. The hotels are excellent as well. They only take groups of 16 or less, so it is always a pleasure traveling with them. There are always unexpected additions. The price of your tour includes transfers to and from airports and tips to all, including bus drivers and local guides. You are responsible for a tip to your tour guide. I have traveled to China and Japan with A&R and I recommend them.

I thought I had done this. But, I don’t mind doing this again! Because, I had the most incredible trip in my entire lifetime! I didn’t know that having a visa and passport were 2 different entities. My guide and Mackinze from AAA got me through this mess!

A+R thought of every detail. It was the most stress free vacation I've ever taken. The lodging was superb, service was impeccable and the safaris were fantastic! I wouldn't change a thing.

The guides were all great but the person we will most remember was our driver for the day to Siena and San gimignano - he was so personable , pointed out sights along the way, gave us wonderful suggestions for dinner and shopping and went out of his way to make our trip the best - he is the one we remember most fondly he was our driver October 20th,2025.

We completed our first trip with Alexander & Roberts and were thoroughly impressed from start to finish. First, their itinerary on our trip to Morocco was the most complete and comprehensive of the six tour operators we considered. Their travel app is the best that I've ever seen, allowing one to not only see the full daily itinerary, but to utilize functional aspects like a currency converter, travel information, flight scheduling, etc. The tour included every meal out and all tips with the exception of the guide. The quality of the accommodations (hotels, riads, etc) and restaurants were all 4 and 5-star caliber. The Fast Track assistance through the airport was also appreciated, expediting our passage through customs. All in all, this was a terrific trip and tour operator! We've already passed A&R along to several friends for consideration. You won't be sorry!