Allica Bank Avis 

1 877
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Agata and I met 2 years ago at an awards event but stayed in touch and eventually moved some of our banking to Allica. The whole onboarding was refreshingly easy and smooth and have already recommende... Voir plus

Noté 5 sur 5 étoiles

I rarely write reviews, but felt inclined to do so, as I am thrilled with my new business banking experience. Allica bank fits my banking needs like a glove, allowing multiple accounts, which is a mus... Voir plus

Noté 5 sur 5 étoiles

The switch to Allica Bank was a truly great experience compared to others, the information required was easily accessible and easy to send on the digital platform, account was open within 24 hours an... Voir plus

Noté 5 sur 5 étoiles

I was fortunate that I met Isla Everett at Allica Bank who supported me all the way through the quite simple process of opening a business current and savings account with Allica Bank. Not o... Voir plus

À propos de l'entreprise

  1. Banque

À propos de Allica Bank

Écrit par l'entreprise

Allica is a bank built especially for established businesses with between 5 and 250 employees.

A third of the UK’s economy depends on these businesses, yet they’re overlooked by the big banks with a service that is increasingly impersonal, inconvenient, and poor value. We're here to change that.

Allica Bank is on a mission to give established businesses the banking they deserve. That means:

  • a business current account that rewards business owners for using it.
  • a relationship manager whose name and number they actually know.
  • powerful tools and technology that make life easier, not harder.

It’s proving to be a winning combination. Allica was named as Britain's fastest-growing private company in 2024’s The Sunday Times 100, and we’re also the fastest-growing fintech in the 26-year history of Deloitte’s UK Technology Fast 50 awards. Since we opened our doors in 2020, Allica has lent over £3 billion to established UK businesses and raised £4 billion in deposits.

From our offices in Milton Keynes, London and Manchester, we’re offering business banking how it used to be, just better.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 877)

326 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent - It's a no brainer!

First and foremost, if you have over £50K in your business account then transfer it to Allica, it's a no brainer! It's nice and easy to set up, you can do a partial switch so you can still keep your existing business account and best of all, so long as you meet all criteria, you can earn up to 4.08% interest on the money in your business savings.

23 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Allica every time

As an accountant I regularly get asked by clients which bank to use. My experience with Allica, and with my relationship manager make that an easy question, it's Allica every time. The level of customer service and care is unlike any other bank, and if you have cash on deposit they pay a great rate of interest.

26 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Professional and Easy

I have only been with Allica Bank for a short period of time but in that short time they have been very accommodating and a very easy company to deal with and got our company set up in good time
amazing company I would recommend whether business or personal. Henok has been incredibly helpful and made the process swift and easy.

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Opening my business account with a…

Opening my business account with a complete switch felt scary at first but Louise at Allica talked me through every step and was super reassuring, she answered all my questions calmly and confidently with no pressure. Once the transfer had happened she called to check I was happy and if I had any questions. Her friendly and helpful approach was really fantastic and greatly appreciated

21 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

In a time where banking processes are…

In a time where banking processes are often weighed down by red tape and complexity, Our Relationship manager delivered an outstanding experience. The opening of multiple entity bank accounts, which is typically a challenging and time-consuming process, was handled seamlessly from start to finish. His proactive approach, clear communication, and attention to detail made the entire journey not only efficient but genuinely enjoyable.
What truly set the experience apart was the personalised touch—Henok took the time to understand our requirements and guided us through each step with confidence and professionalism. I would highly recommend his support to any business looking for a smooth and well-managed banking setup.

25 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely superb

Allica Bank has been absolutely exceptional since we joined. The human to human service they provide is something that's rarely seen these days, and has made a real difference to our business.

The biggest benefit for us has been how straightforward and efficient the asset finance process has been. A special thank you to Shannon and Peter, who have consistently gone above and beyond to support us whenever needed.

23 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Allica went above and beyond to help…

Allica went above and beyond to help with our hire purchase of two new machines we needed. Alex (Central Relationship Manager) was very attentive and kept us informed at every process. Finance went through very quickly and we were up and running again without any delay.

16 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Suddenly started charging a "low…

Suddenly started charging a "low balance fee" for those who have an average balance of less than £10.000 in the account.

14 juin 2026
Avis spontané
Logo de Allica Bank

Réponse de Allica Bank

Hello Bernardo,

Thank you for taking the time to leave a review.

We appreciate your feedback regarding our low balance fee. To help us continue providing the benefits available through our Business Rewards Account, customers whose average balance falls below £10,000 in the previous month incur a £25 fee. This fee came into effect in February 2026 and does not apply to customers who hold an active loan product with us.

We communicated this change to customers in November 2025 ahead of it coming into effect. However, we're sorry if this came as a surprise.

We've submitted a request for further information through Trustpilot so we can confirm your identity and review your account in more detail if you'd like us to.

Thanks,
The Allica Bank team

Noté 1 sur 5 étoiles

Rubbish service

Opened an account when they had 4.2% interest and it’s gone down and down now paying 2.3%. They just use the interest and the card cashback to draw people in. Lucky enough I didn’t fall for the payment cards and went with Monzo who have been great.

I also took out a 500k loan with Allica and have been paying back lumps. It’s like trying to draw blood from a stone dealing with their customer service when I’m paying large overpayments!

Just poor service. I expect customer service to reply within 24 hours but honestly the replies are like 7-10 days apart.

Please Allica sort out your customer service afcustomer.services as it’s shocking!

12 juin 2026
Avis spontané
Logo de Allica Bank

Réponse de Allica Bank

Hello David,

Thank you for taking the time to leave a review. We're sorry to hear that you've been disappointed with your experience.

We appreciate your comments regarding the interest rate on your account. The rate available through our Savings Pot is variable, which means it can go up or down over time depending on market conditions and the wider interest rate environment.

We're also sorry to hear that you've found the process of making loan overpayments difficult. We know customers expect this to be handled smoothly, particularly when making significant repayments, so it's disappointing to hear that this hasn't been your experience.

Most importantly, we're concerned by your comments about our response times. We aim to provide a high standard of service, and waiting 7-10 days between responses is not the experience we want customers to have.

We've submitted a request for further information through Trustpilot so we can confirm your identity and investigate the concerns you've raised in more detail. We'd welcome the opportunity to review what happened and see where we can improve.

Thanks,
The Allica Bank team

Noté 5 sur 5 étoiles

Allica Bank is amazing!

My experience with Allica Bank has been amazing. The level of personal service, fintech that works, and the rewards and interest paid on savings are game changers. I recommend them 100%.

12 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Opening a new business account

Opening a new business current and savings account with Allica could not have been easier.
Anna Chambers my on-boarder helped me every step of the way. As soon as the account was open, she rang to help me get on-line and set up the on-line app. I couldn't recommend Anna and a move to Allica enough.

9 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Dissapointing

Regrettably, my experience to date has been very disappointing. They will need to work hard to win my confidence.

8 juin 2026
Avis spontané
Logo de Allica Bank

Réponse de Allica Bank

Hello Bob,

We're very sorry to hear that you might've had a disappointing experience.

We would love to learn more about what's happened so we have sent you a request for more information via Trustpilot.

Many thanks,
The Allica Bank team

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