Allica Bank Avis 

I have Allica Bank staff who dealt with my application, very helpful, to the point and prompt. Obviously the formalities has to be followed, but I was kept informed of the process. Very happy and satisfied with the service I received and it was refreshing after 50 years of banking with main stream high street banks. I found their on line banking and App very easy to use.

Update. No one queried from Allica Bank as expected.

Their promotion is not accurate. They try to bring you in as a client promising quite high rates, when you actually open an account rates are much lower with a series of excuses like "oh that bank is not in our list, only if you spend this much money" which could have been explained before, but you cannot check those until you open the account.

In addition, you can actually get better savings rate from Allica on third party platforms like Insignis, which is quite troubling in terms of lack of transparency and ethical conduct.

We are moving our business out of the bank, and slowly closing the account.

Quick and painless swap from my previous bank with whom I'd been with for 25 years and was costing a fortune! It's so nice going back to how it started with a relationship manager and easy to use systems, fast, reliable and efficient, how it should be and no cost involved apart from to us in the form of interest and cash back, well done Allica, we highly recommend you and pass this information on.

This is how a business bank should be.

Allica has been a breath of fresh air compared to the usual business banking options. The people are helpful, easy to deal with and actually understand what businesses need. The systems are straightforward, efficient and make day-to-day banking much easier.

The fees, interest rates and cashback features are also a massive positive for our business and make a real difference compared to what we have been used to elsewhere.

Overall, a great experience so far and exactly the kind of business banking support companies need.

Great experience dealing with people that take the time to get to know our business and our specific needs. Follow up and support are great as well to ensure the switch process was smooth from end to end. The usability of all the banking tools is so much simpler than other banking giants that have multiple departments for different business banking requirements. A great choice!

Personal service, great to have a main contact whilst I went through the process of opening an account.

Opening our new account with Allica bank has been a very good experience for me. Louise has taken me through the process with great patience. The app is very user friendly and the interest gained is very welcome. There feels to be a very personal touch to the process and it’s been very refreshing to experience this having had virtually zero interaction from my main stream bank for a lot of years
Many thanks Louise for all your time and effort helping me through it

A very refreshing approach to banking. Far more personable than other banks.

Agata went above and beyond to understand my business needs.

As a business customer, my experience with Allica Bank has been genuinely excellent.
Having previously dealt with more traditional banking providers, the difference in service has been immediately noticeable. Allica feels far more personal, responsive and commercially minded. The process of switching my account and overdraft was handled with minimal effort, and the support I have received throughout has given me real confidence in the bank.
What has stood out most is the quality of the people. My Relationship Manager, Danielle Messam, has been friendly, professional, knowledgeable and proactive from the outset. She has taken the time to understand my business properly, communicated clearly, and helped move matters forward efficiently. That level of direct, practical support is incredibly valuable for an SME, particularly when timely decisions and cash flow can make a real difference.
I have also been impressed by the wider team, including the support received around growth funding, especially from Natasha Howe. The experience has felt joined-up, responsive and refreshingly straightforward.
Allica Bank has restored my faith in what business banking should feel like: personal, proactive, commercially aware and genuinely supportive. I have already started recommending Allica to others, and that is probably the strongest endorsement I can give.

Elle is wonderful and assisted where she was able in order to open our business accounts.
However the process can be tedious and slow.
Patience is required

Company have written to tell me they are closing my account for no reason.
I have just spent very large ammounts with the company card ( which they encourage!! ) and it looks like they punish you for doing so.

Updated 15/06 - Still no communication about how they are going to refund my cash bank. Will now go legal , they are harming my business by restrcting my cash flow!! Actions like this by big companies can send small companies into problems. Dont fall for all this come spend money with us to earn cash back!!
Updated 01/06- The company owe me £33000 and are closing my account and have restricted my access on the portal and website. Account manager ignoring all my emails.

edit-29/05- you havent requested any response from me.
Basically you are closing my account because i have earnt too much cash back from spending on my company card ( which is what you promote!!)

They advertise spending money(10k a month) and when you do they close your account ! Will be showing all communication .

Henok and Boni have been extremely helpful. They guided me through the process and have been very responsive to any questions I have had. As a result I have referred them to a charity I am a trustee of and they have also signed up. The set up was very easy and I love the fact we can control the trustee access and dual authority from within the Internet portal. Everyone loves it so far. The Internet banking app is so easy to use. A great bank and fantastic customer experience.

Spoke to the same person in the UK each time, easy set up. Just like banks use to be.

I've been very happy with our recent move to Allica from Natwest - would definitely recommend for other SME's.

I transferred 5 business bank accounts across to Allica based on having free accounts, a releationship manager and ease of access online. That was December 2025. Since Feb 2026, they introduced £25 fees per month, per account, the relationship manager has been off since I was transferred across, and I am now in the process of transferring everything back to the previous bank. I also found that integrations are not as good as the other banks. Don't waste your time with these guys. They make you stand on the rug before they pull it from beneath you.

Very easy, very helpful staff and the interest you get on your money is really useflul

Are they for real? They will need you to have at least 4 properties and you need to share all of those property details to discuss the mortgage for one property. Can you imagine such companies exists?

After trying to open an account for our small company for almost 12 months with a high street bank, Ben has been an absolute star and assisted us with successfully setting up an account Allica. Nothing was too much trouble for him - out of hours phone conversations, prompt responses to messaging and emails, even researching to understand our business so he could explain it to his colleagues. Thank you so, so much!

Great, friendly and efficient service from Maria😀👍