Worst experience ever and fully regret moving mortgage there. They use the basic service with the title insurance company which resulted in mortgage date maturity being incorrect. As a res... Voir plus
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Lisez les avis des autres
My mother in laws bank acct was compromised, took her whole savings, just shy of $7000. Bank not backing her up or supporting her, blaming her that it must have been her fault, tellers at bank informi... Voir plus
I had a great experience at the Stouffville Alterna. Jordan Keith has an amazing customer service approach. He quickly and effectively responded to my request to access my RESP in preparation for my... Voir plus
Alterna Savings have been trusted financial partners for myself and my family for over 50 years since their original name as the Civil Service Co-op. They continue to provide exceptional service. I wa... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Alterna Savings is a credit union founded in 1908 in Ottawa.
Coordonnées de contact
McRae Avenue 319, K1Z 5T9, Ottawa, Canada
- www.alterna.ca
2,7
Bas
49 avis
Aucun historique récent de demande d’avis
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N'a pas répondu aux avis négatifs
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First thank you for answering to my…
First thank you for answering to my review, I really hope this will be cleared up very soon, I understand you have many customer's and cannot change everyone's calls in a day. Thank you for understanding my frustration too.
SO right now I am getting a automated replies, BUT in this it says That I must use their service before they can allow me to withdrawal. Just a quick question.......How do you think the money got there? I didn't fly in on a back of a fly and slip it in my account. I don't know *Shrugs* It came from a job I did last year, this has been so painful I don't even bother checking if its not pending anymore, YOU win payoneer, I'm sorry that you need that money maybe in the future your business will go better!
UPDATE they never gave my money to me and I gave up...very hard site to deal with.
25 août 2023
Avis spontané
ALTERNA takes over Pace..Terrible
Alterna just merged with my credit union pace. I called on Saturday morning still waiting for a call back finally got logged in with assistance when I called this morning. No Bill payment history account history statements PAD form interact transfer access Was on hold on the chat assistance and got kicked out 3 times. Terrible start. 3 days with no access and nobody called back on the automated return call system not looking forward to doing business with them time to look elsewhere I think
1 juillet 2023
Avis spontané
Friendly and inexpensive banking BUT...
Friendly and inexpensive banking, BUT there are many things that they can't do easily. I just got off the phone with them telling me "Oh, it takes 2 to 3 days to get foreign currencies". Really? I only wanted 200 Euros! They have also made me wait in the past for U.S. funds. Not impressive.
15 septembre 2022
Avis spontané
I would have to say that this bank…
I would have to say that this bank could get up to speed with things now from my personal experience however one the I can say is the customer service is usually a little lacking?
24 mars 2022
Avis spontané
Very old-fashioned
Very old-fashioned. An annoying system, don't think it'll survive for much longer.
21 janvier 2022
Avis spontané
Member since the early 1970s.
I have been a member since the early 70s when it was called the CS Coop. I have always had good service.
9 mai 2021
Avis spontané
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