only purchased two (both different) oak door thresholds, I struggled to find the product in the length I required (1800mm), majority of local suppliers only had 900mm. Although expensive, items suppl... Voir plus
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I chose vintage Arizona oak, a 220mm wide board and love it. Really helpful and knowledgeable staff , lots to choose from and large exhibition pieces on show so you get an idea of what it’s going to l... Voir plus
I am really pleased with the excellent product as it look fantastic. Two of the packets was damaged on their ends but these were hidden when laying them down on the bedroom floor so no issues.
The staff were very helpful throughout the ordering process and I received exactly what I required. There was an issue with the delivery not arriving when the transport company said it would, but th... Voir plus
À propos de l'entreprise
- Magasin de revêtements de sol
- Entrepreneur spécialisé dans les revêtements de sol
- Fournisseur de bois
- Fournisseur de bois et de laminés
Écrit par l'entreprise
Established in 2004 in Leicestershire, Ambience Hardwood Flooring is a UK distributor of solid and engineered wood, laminate, and luxury vinyl flooring. The company offers over 200 flooring variations, alongside underlays, trims, adhesives, and general wood care treatments. The business supplies residential and commercial customers throughout the UK mainland. Our extensive catalogue features solid, engineered, laminate, and luxury vinyl flooring in plank, herringbone, and parquet block styles. We stock premium wood species including Oak, Walnut, and Hickory in multi-ply and 3-ply constructions, offering brushed, oiled, lacquered, and hand-scraped finishes. We supply leading industry brands such as Quickstep, Elka, and Floorify, alongside underlays, moisture barriers, and solid oak trims. For ongoing maintenance and finishing, we offer adhesives and general wood treatments from Bona, Osmo, and Treatex. Customers benefit from free mainland UK delivery on orders over £500 (exc. VAT), fast nationwide delivery from our dedicated 1300ft² warehouse, and complimentary flooring samples. Backed by an 'Excellent' cumulative average Trustpilot score from over 4,000 reviews, our team offers expert support from measurement to installation.
Coordonnées de contact
Unit 5 Euston Street Freemens Common, LE2 7ST, Leicester, Royaume-Uni
- 01162741050
- customerservices@ambiencehardwoodflooring.com
- www.ambiencehardwoodflooring.co.uk
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Fast delivery
4 juin 2026
Excellent knowledge and advice when we…
Excellent knowledge and advice when we visited the store in Leicester.
1 juin 2026
Efficient and good communication
Efficient and good communication. Delivered quickly. Highly recommend.
28 mai 2026
The advice given was very good and the…
The advice given was very good and the delivery came when arranged
21 mai 2026
I ordered online a solid wood bullnose…
I ordered online a solid wood bullnose for the top of my stairs and it is the exact colour I needed... Delivery was within 4 days and it came carefully wrapped. Highly recommend
22 mai 2026
Fastest order and delivery .
I was surprised by the fast delivery as I'm in Scotland and that usually means two days minimum (for 1 day delivery). I had a question on the type of Osmo I'd chosen and this too was answered speedily and helpfully. I have now used the osmo oil and am delighted with the clear satin finish which I had been unsure about. Excellent all round experience would definitely use this company next time.
22 mai 2026
Incredibly efficient
Incredibly efficient - Ordered Osmo products and was pleased to have next day delivery, nicely packaged and exactly right.
19 mai 2026
Excellent service
Very helpful on the phone: I received some free scotia samples within 48 hours. Having found a good match, I ordered several lengths which were competitively priced, well packaged, and delivered promptly. The scotia appears to be of very good quality: easy to saw with mitre cuts without fraying the patterned veneer, and easy to pin to skirting board without splitting.
18 mai 2026
Very impressed
Very impressed. I ordered a single low-value item (a hardwood floor door bar) but communication was good, shipping prompt and packaging very robust. Recommended.
13 mai 2026
Easy website to navigate and calculate…
Easy website to navigate and calculate flooring needed.
Product seems well made, however, colour is just a little off at the moment but expecting it to improve with age?
6 mai 2026
good service
5 mai 2026
Tester colurs
I ordered samples but was not aware that they were sachets but they were ok just applied, they went on well, i will decide tester and go back for colour when decided.9
5 mai 2026
Products were exactly as advertised
Products were exactly as advertised. Easy to order and efficient delivery.
30 avril 2026
The flooring looks great although we…
The flooring looks great although we havent laid it yet. Delivery was difficult, coming a day later than scheduled and then refusing to help to offload. I had to carry 29 packs into my house and then the driver threw the palette into our skip, refusing to take it with him when he left.
23 avril 2026
Réponse de Ambience Hardwood Flooring
Hi we are sorry for your bad experience, we have made a formal complaint against the courier company so this does not happen again.
Dameged goos shipped
I bought 5 stair nosings When I unwrapped the cardboard tube 3 of the nosing were badly split. Whoever packed them must has seen the were damaged and I am amazed they were sent.
24 avril 2026
Réponse de Ambience Hardwood Flooring
Sorry to hear that you've received some damaged trims. They weren't sent damaged so this must've happened in transit. We're awaiting some images then we can refund/replace anything that's damaged.
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