I chose vintage Arizona oak, a 220mm wide board and love it. Really helpful and knowledgeable staff , lots to choose from and large exhibition pieces on show so you get an idea of what it’s going to l... Voir plus
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only purchased two (both different) oak door thresholds, I struggled to find the product in the length I required (1800mm), majority of local suppliers only had 900mm. Although expensive, items suppl... Voir plus
I am really pleased with the excellent product as it look fantastic. Two of the packets was damaged on their ends but these were hidden when laying them down on the bedroom floor so no issues.
Very helpful on the phone: I received some free scotia samples within 48 hours. Having found a good match, I ordered several lengths which were competitively priced, well packaged, and delivered promp... Voir plus
À propos de l'entreprise
- Magasin de revêtements de sol
- aussi dans
- Entrepreneur spécialisé dans les revêtements de sol
- Fournisseur de bois
- Fournisseur de bois et de laminés
Écrit par l'entreprise
Established in 2004 in Leicestershire, Ambience Hardwood Flooring is a UK distributor of solid and engineered wood, laminate, and luxury vinyl flooring. The company offers over 200 flooring variations, alongside underlays, trims, adhesives, and general wood care treatments. The business supplies residential and commercial customers throughout the UK mainland. Our extensive catalogue features solid, engineered, laminate, and luxury vinyl flooring in plank, herringbone, and parquet block styles. We stock premium wood species including Oak, Walnut, and Hickory in multi-ply and 3-ply constructions, offering brushed, oiled, lacquered, and hand-scraped finishes. We supply leading industry brands such as Quickstep, Elka, and Floorify, alongside underlays, moisture barriers, and solid oak trims. For ongoing maintenance and finishing, we offer adhesives and general wood treatments from Bona, Osmo, and Treatex. Customers benefit from free mainland UK delivery on orders over £500 (exc. VAT), fast nationwide delivery from our dedicated 1300ft² warehouse, and complimentary flooring samples. Backed by an 'Excellent' cumulative average Trustpilot score from over 4,000 reviews, our team offers expert support from measurement to installation.
Coordonnées de contact
Unit 5 Euston Street Freemens Common, LE2 7ST, Leicester, Royaume-Uni
- 01162741050
- customerservices@ambiencehardwoodflooring.com
- www.ambiencehardwoodflooring.co.uk
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Good prompt service.
17 mars 2026
I've used ambience a number of times…
I've used ambience a number of times over the last two or three years. They have a broad range of quality products, well worth a look, delivery is good too. They also offer good advice and are nice people to do business with.
13 mars 2026
Excellent!
Excellent!
Quick delivery and great customer service. I was looking for a specific shade of wood to match my flooring, they have listened and delivered promptly. Any issues quickly answered promptly and rectified in a speedy manner. Great! Will definitely visit again.
16 mars 2026
I looked around for the right wood and…
I looked around for the right wood and wood colour, feel onto Ambience Hardwood Flooring, and they sent me some samples, I then ordered and the process was simple, however after the order I forgot to put the delivery date for a day I would be home, again customer service and "Vaughan" replied to my message straight away and arrange delivery for a day I was in no bother at all, just had it turned up and so far so good its lovely.
11 mars 2026
Arrived the following day
Arrived the following day , yet to use the product but great customer service.
2 mars 2026
I would definitely use this company again
The customer service was absolutely first class from the minute I placed the order.If I contacted them for delivery updates they were really helpful.There product knowledge was also of a high standard.
6 mars 2026
Good service 👍
23 février 2026
Very pleased with the flooring
Very pleased with the flooring, i havent fitted the flooring yet, i was kept upto date when it would arrive, the delivery driver was very help full too bringing all the boxes to my front door as the pallet they where shipped on would not fit through my gate
2 mars 2026
Item arrived on time.
26 février 2026
Good price and great service
Good price, the only place I could find a long enough threshold in wood. Delivery was quick and the delivery company DX were brilliant, very flexible and good communication. I had a slight issue with the precise cutting of the wood but Ambience customer service was fantastic, very quick to respond and resolve the issue quickly. Overall very happy.
2 mars 2026
The quality of the wood was great
The quality of the wood was great, service was spot on.
17 février 2026
Easy to order
Easy to order, delivered quickly, I over ordered and had no problem with returns
16 février 2026
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