I chose vintage Arizona oak, a 220mm wide board and love it. Really helpful and knowledgeable staff , lots to choose from and large exhibition pieces on show so you get an idea of what it’s going to l... Voir plus
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only purchased two (both different) oak door thresholds, I struggled to find the product in the length I required (1800mm), majority of local suppliers only had 900mm. Although expensive, items suppl... Voir plus
I am really pleased with the excellent product as it look fantastic. Two of the packets was damaged on their ends but these were hidden when laying them down on the bedroom floor so no issues.
Very helpful on the phone: I received some free scotia samples within 48 hours. Having found a good match, I ordered several lengths which were competitively priced, well packaged, and delivered promp... Voir plus
À propos de l'entreprise
- Magasin de revêtements de sol
- aussi dans
- Entrepreneur spécialisé dans les revêtements de sol
- Fournisseur de bois
- Fournisseur de bois et de laminés
Écrit par l'entreprise
Established in 2004 in Leicestershire, Ambience Hardwood Flooring is a UK distributor of solid and engineered wood, laminate, and luxury vinyl flooring. The company offers over 200 flooring variations, alongside underlays, trims, adhesives, and general wood care treatments. The business supplies residential and commercial customers throughout the UK mainland. Our extensive catalogue features solid, engineered, laminate, and luxury vinyl flooring in plank, herringbone, and parquet block styles. We stock premium wood species including Oak, Walnut, and Hickory in multi-ply and 3-ply constructions, offering brushed, oiled, lacquered, and hand-scraped finishes. We supply leading industry brands such as Quickstep, Elka, and Floorify, alongside underlays, moisture barriers, and solid oak trims. For ongoing maintenance and finishing, we offer adhesives and general wood treatments from Bona, Osmo, and Treatex. Customers benefit from free mainland UK delivery on orders over £500 (exc. VAT), fast nationwide delivery from our dedicated 1300ft² warehouse, and complimentary flooring samples. Backed by an 'Excellent' cumulative average Trustpilot score from over 4,000 reviews, our team offers expert support from measurement to installation.
Coordonnées de contact
Unit 5 Euston Street Freemens Common, LE2 7ST, Leicester, Royaume-Uni
- 01162741050
- customerservices@ambiencehardwoodflooring.com
- www.ambiencehardwoodflooring.co.uk
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Quality product
12 janvier 2026
Delivered on time
Delivered on time. Driver took time to put them in a place convenient for me.
16 janvier 2026
Easy to order and delivered as stated
Easy to order and delivered as stated - will use again.
15 janvier 2026
Excellent oak flooring accessories and…
Excellent oak flooring accessories and quick delivery
8 janvier 2026
Quality products and a first class…
Quality products and a first class friendly service
12 janvier 2026
Visited the shop to see samples of…
Visited the shop to see samples of flooring. Staff very helpful. Bought flooring and it was delivered a few days later. Great advice and help.
12 janvier 2026
Excellent customer service,kept me…
Excellent customer service,kept me informed of progress of my order until collection , easy to approach and friendly team
7 janvier 2026
Excellent company!!!
Excellent company!!!
I ordered Quick-Step floor cleaner which I have used before on my Quick-Step laminate which is brilliant!!!
Ambience flooring’s delivery was excellent, so too their communication!
I had an email around 10 minutes after ordering telling me that the product had been sent!
It arrived the next day!!!
An exemplary company, and I will be using again.
6 janvier 2026
Excellent service. Thank you.
Excellent service with very knowledgeable staff. I’m very impressed and would recommend this company.
30 décembre 2025
Excellent customer.
Excellent customer service when we had a query with some underlay, we were phoned straight away and the small issue was resolved immediately. Good products at decent prices and quick delivery.
2 janvier 2026
Lovely product looks lovely in my…
Lovely product looks lovely in my living room .
Joiner said great product to lay
2 janvier 2026
Good.
The product is exactly what I needed. It was super helpful to have all the dimensions detailed on the website. Also the colour matched perfectly with my laminate flooring. Very happy.
27 décembre 2025
Knighton Wood Flooring
Great guys with a wealth of knowledge on wood and bamboo flooring.
17 décembre 2025
Quality oak T Bar threshold
Quality of the threshold was as described, well packaged and delivered in less than 24hours
22 décembre 2025
Good quality product
15 décembre 2025
I ordered it and it simply arrived. No fuss
I ordered it. and it turned up and it worked. Compared to national mouldings you were fantastic. Their product never turned up and they didn't answer any queries (although a refund suddenly appeared in our account - very strange). Cheers
15 décembre 2025
Great after sales experience
No problems with ordering and quick despatch. However, the courier lost the item within their system. Neil from Ambience did a great job in getting a replacement out super quick. I do think the sign of a good Company is the after sales services. In this case, first class.
17 décembre 2025
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