After a very stressful experience at another Nissan dealership (Glyn Hopkins in Milton Keynes), i ended up at Ancaster Eltham…and so glad I did. James was such a pleasure to do business with, not pus... Voir plus
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Maurice and Samatha at Ancaster Croydon Hyundai gave great customer service, and Maurice especially was very helpful and kept in touch when there was a slight delay with my annual car service. My advi... Voir plus
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I bought my car from Ancaster and, when the battery needed replacing, the radio, satnav and rear camera stopped working and needed a code. Ancaster were most unhelpful. I no longer live near Bromley... Voir plus
L'entreprise a répondu
For my car service (BK74EFD) - shout to the manager on duty at Ancaster Eltham who went above and beyond to ensure that I had an exceptional customer experience, for what had started off not particula... Voir plus
À propos de l'entreprise
- Concessionnaire de véhicules à moteur
- Concessionnaire Hyundai
- Concessionnaire Nissan
- Concessionnaire Renault
- Concessionnaire Skoda
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to Ancaster Your trusted car dealer for 75 years. Discover the best car buying experience in South London, West London, Surrey & Kent At Ancaster, we take pride in being one of the largest and most reputable car dealerships in the region. With 14 sales locations and a trade parts warehouse, we represent seven leading brands, including Nissan, Hyundai, MG, Renault, Dacia, Genesis & Škoda. A legacy of quality and value Since our establishment in 1949, we have been committed to delivering exceptional service and providing top-quality vehicles to our valued customers. With 75 years of experience serving the local community, you can trust us to meet your automotive needs with utmost professionalism.
Coordonnées de contact
London, Royaume-Uni
- www.ancaster.co.uk
4,4
Excellent
1 k avis
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Service & MOT at Ancaster Nissan
I brought my car to Ancaster Nissan Heathrow for a service and MOT. It was picked up in the morning around 9:30 and returned by 15:30, freshly washed. The process was straightforward and everything was explained clearly. I found the experience easy from booking to completion. Very happy with how it all went.
2 juin 2026
Avis spontané
Réponse de Ancaster Group
Hi Mr Watson, we are delighted to hear about your positive experience at Ancaster Nissan Heathrow. It is great to know that the service and MOT process was straightforward and met your expectations, from booking to the freshly washed return of your car. Thank you for sharing your review and for the five star rating
I’m very pleased with my new car
I’m very pleased with my new car. Jurie was so helpful and knowledgeable, he even bought the car to my house for a test drive. The whole experience with Ancaster was a very positive one and would definitely recommend them in the future.
29 mai 2026
Avis spontané
Réponse de Ancaster Group
Hi Carole, thank you for your glowing review and five star rating. We are thrilled to hear you're pleased with your new car and that Jurie went above and beyond to make the process convenient for you. Your kind words mean a lot to us and we are delighted you had such a positive experience with Ancaster MG Shepperton. We hope to see you again in the future.
Anita was very professional and…
Anita was very professional and friendly. Even when she was busy, she arranged for a colleague to assist me and later returned to handle the rest herself. Communication was clear, and I was kept informed throughout. Follow-ups were handled without any need for prompting. It felt well organised at every stage.
29 mai 2026
Avis spontané
Réponse de Ancaster Group
Hi, we are thrilled to hear about your positive experience at Ancaster Hyundai Croydon. Anita's professionalism and friendly approach clearly made an impression and we are pleased to know you felt well informed and supported throughout. Thank you for sharing your kind words and awarding us a five star rating.
Great customer service
The process for the purchase of my MG vehicle was straightforward, and everything was well explained. Simon took the time to clarify each step, making things easy to understand.
30 mai 2026
Avis spontané
Réponse de Ancaster Group
Hi, we are delighted to hear that your MG purchase process was straightforward and well explained. Thank you for sharing your experience and for the five star rating. We will make sure to pass on your kind words to Simon for his efforts in ensuring clarity throughout the process. Best regards, Ancaster MG Bromley.
Great customer service
The dealership had a clean and professional feel, which made the experience straightforward. The staff took their time to explain things clearly without rushing through any details. It helped me feel confident about the process. The waiting area was comfortable, allowing me to relax while everything was being sorted. Kieron was especially helpful and made sure all my questions were addressed thoroughly. Left feeling satisfied with how everything was handled.
28 mai 2026
Avis spontané
Réponse de Ancaster Group
Hi Jay, we are delighted to hear that you had a great experience at Ancaster Nissan Slough. It is wonderful to know that you found our dealership clean, professional and welcoming, and that Kieron was especially helpful in addressing all your questions. We truly appreciate your kind words and the five star rating.
Kieran took the time to explain…
Kieran took the time to explain everything in detail, which really helped us feel at ease during the sale. He was understanding of our needs and made sure we felt looked after throughout the process. On the day we collected the car, he ensured we were comfortable and happy, which made it a special experience.
22 mai 2026
Avis spontané
Réponse de Ancaster Group
Hi Susan, we are thrilled to hear about your exceptional experience at Ancaster Nissan Slough. It is wonderful to know that Kieran provided detailed explanations and prioritised your needs, making the entire process smooth and special. Thank you for taking the time to share your kind feedback and for the five star rating.
Desmond explained everything clearly…
Desmond explained everything clearly during our first visit. Each time we came in, he was welcoming and helpful. Communication was good throughout, and I felt well informed at every stage. This made the process much easier and gave me peace of mind. I appreciated feeling looked after during what can sometimes be a stressful experience.
29 mai 2026
Avis spontané
Réponse de Ancaster Group
Hi Natasha, we are thrilled to hear about your positive experience at Ancaster Nissan Eltham. Desmond will be pleased to know his clear communication and welcoming approach made the process easier for you. Thank you for your wonderful review and the five star rating.
I was a bit unsure at first
I was a bit unsure at first, but the staff were friendly and professional. The atmosphere in the dealership felt welcoming, and it was easy to talk to the sales agent. Everything was explained clearly without any pressure, which made the process smooth. I appreciated how pleasant the environment was during my visit.
16 mai 2026
Avis spontané
Réponse de Ancaster Group
Hi Claire, we are delighted to hear about your positive experience at Ancaster MG Dartford. It is wonderful to know our team made you feel welcome and provided a friendly, pressure free environment. Thank you for taking the time to leave such a lovely review.
The dealership had a really pleasant…
The dealership had a really pleasant atmosphere. The staff were friendly and professional, making it easy to ask questions without feeling pressured. As a lady, I felt very comfortable there, which made the experience much better for me.
29 mai 2026
Avis spontané
Réponse de Ancaster Group
Hi Stephanie, thank you for your fantastic review and the five star rating. We are delighted to hear that you felt comfortable and welcomed during your visit to Ancaster Nissan Heathrow. Our team strives to create a friendly and professional atmosphere and it is wonderful to know we made your experience enjoyable. We look forward to assisting you again in the future.
BUYING XTRAIL FROM NISSAN SLOUGH
The process went smoothly and I felt well looked after. Kieron was excellent in handling everything and made the experience straightforward. Very pleased with how it all worked out.
30 mai 2026
Avis spontané
Réponse de Ancaster Group
Hi Kevin, we are thrilled to hear that your experience at Ancaster Nissan Slough was a positive one. It is great to know that Kieron provided excellent service and made the process straightforward for you. Thank you for your kind review and the five star rating.
Thank you Ancaster Heathrow!
The environment at Ancaster Nissan Heathrow was comfortable, and the staff ensured I felt looked after during the process. The experience was straightforward and easy to navigate.
29 mai 2026
Avis spontané
Réponse de Ancaster Group
Hi Sonal, we are pleased to hear that you found the environment at Ancaster Nissan Heathrow comfortable and the process straightforward. Thank you for your five star review and for recognising the efforts of our staff in ensuring you felt looked after. We hope to welcome you again in the future.
The process went smoothly and was easy…
The process went smoothly and was easy to follow. Simon was friendly yet professional, taking the time to explain things clearly. As this was my first car purchase, I had many questions, and they were all answered patiently. He kept in regular contact and ensured that my mobility needs were fully considered. Everything felt straightforward without any unnecessary complications. I appreciated how attentive he was throughout.
29 mai 2026
Avis spontané
Réponse de Ancaster Group
Hi Karen, we are thrilled to hear about your positive experience at Ancaster MG Bromley. It is wonderful to know that Simon's friendly and professional approach, along with his attentiveness to your mobility needs, made your first car purchase smooth and straightforward. Thank you for taking the time to share your feedback and for the five star rating.
Had my Qashqai’s first minor service…
Had my Qashqai’s first minor service completed here. The team were friendly and professional, keeping me informed about a couple of minor issues to monitor. The service was finished promptly while I enjoyed a couple of free coffees and used the waiting area. My car was cleaned inside and out before being returned to me. No charges due to my service plan.
29 mai 2026
Avis spontané
Réponse de Ancaster Group
Hi Graham, we are delighted to hear about your positive experience at Ancaster Nissan Heathrow. It is great to know you found our team friendly and professional and that you appreciated the updates, the waiting area and the complimentary refreshments. Thank you for your glowing review and the five star rating.
I’m very pleased with how things turned…
I’m very pleased with how things turned out. Sarah helped me initially, going through all the paperwork and explaining things clearly, which made the process feel manageable. On my second visit, Linda handled the handover. She was thorough and patient, taking time to set up the car according to my preferences. Both visits felt well-organised, and it was reassuring to have everything talked through properly. The staff I interacted with were approachable and helpful throughout.
The car is now set up perfectly for me.
28 mai 2026
Avis spontané
Réponse de Ancaster Group
Hi Liam, it is great to hear about your positive experience at Ancaster Nissan Epsom. We are thrilled that Sarah and Linda were able to assist you so thoroughly, from explaining the paperwork to customising your car setup. Your feedback about the organised and approachable service means a lot to us. Thank you for sharing your experience and for the five star rating.
First service at Ancaster Elham
First service at Ancaster Elham. 30.000 miles.
Needed new rear brakes and battery. Gearbox oil filter fixed.
I was kept informed.
Service completed on time.
Friendly, helpful people.
21 mai 2026
Avis spontané
Réponse de Ancaster Group
Hi Richard, thank you for your fantastic review and five star rating. We are delighted to hear you found our team at Ancaster Nissan Eltham friendly and helpful and that you were kept well informed throughout your vehicle's service. We look forward to assisting you again in the future.
The staff were friendly and…
The staff were friendly and professional, taking time to explain everything clearly and answering all my questions. I left feeling confident about the process. I did write more but didn't seem to be shared. Actually i am so so happy, my sales adviser was Anita and she is brilliant. Not only professional but also kind and understandable very supportive and very helpful. Thanks to her i got the car very quick and easy.
Thank you Anita
28 mai 2026
Avis spontané
Réponse de Ancaster Group
Hi, thank you for the five star rating and positive review. We are thrilled to hear that our team at Ancaster Hyundai Croydon provided you with friendly and professional service and that everything was explained clearly. We hope to assist you again in the future.
I had a really good experience here
I had a really good experience here. George made the process comfortable and easy to understand. He was polite, professional, and took the time to explain everything clearly without rushing me. What stood out most was how approachable he was, always ready to answer questions and keep me updated. He even followed up later to make sure everything was going smoothly, which I appreciated. He also went out of his way to arrange for me to pick up my car on a Saturday.
It all went very smoothly, and I left feeling confident about my purchase.
23 mai 2026
Avis spontané
Réponse de Ancaster Group
Hi Millie, thank you for your glowing review and five star rating. We are thrilled to hear that George provided such a professional, approachable and thorough service, making your experience at Ancaster Nissan Eltham smooth and enjoyable. It is fantastic to know you felt confident about your purchase, and we'll be sure to pass along your kind words to George. We hope you enjoy your new vehicle and look forward to seeing you again.
Tyrone sales assistant and manager…
Tyrone sales assistant and manager Martin were superb a real credit to there proffesion and to Hyundai Ancaster
26 mai 2026
Avis spontané
Réponse de Ancaster Group
Hi David, we are delighted to hear about your positive experience at Ancaster Hyundai Chislehurst. Tyrone and Martin will be thrilled to know they made such a great impression. Thank you for your kind words and the five star rating.
The process was seamless from the start…
The process was seamless from the start to finish, all the staff & especially Linda feast were fantastic.
27 mai 2026
Avis spontané
Réponse de Ancaster Group
Hi Steve, thank you for your fantastic review and five star rating. We are thrilled to hear that the process was seamless and that Linda and the team made such a positive impression. We look forward to welcoming you back to Ancaster Nissan Epsom in the future.
Great Experience at Nissan Ancaster
I’ve been coming to this dealership for years, and the staff have always been friendly and helpful. During my recent visit, they made sure to keep me updated throughout the process, which helped put me at ease. They took the time to explain things clearly, even when I had a few questions about the details. Communication was straightforward and easy, and I never felt rushed or like I was being overlooked. It’s reassuring to deal with a team that listens and makes an effort to ensure everything is understood.
27 mai 2026
Avis spontané
Réponse de Ancaster Group
Hi Stephen, we are thrilled to hear about your consistently positive experiences with us at Ancaster Nissan Eltham. It is wonderful to know that our team's friendly and helpful approach, clear communication and attentiveness have made you feel at ease over the years. We truly value your continued trust and support and thank you for your fantastic review and five star rating.
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