Apogee colleagues have been very helpful and so nice to help us with our toner issue. They have dealt with the matter in an polite and efficient manner. They are always contactable and knowledgeable i... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Apogee colleagues have been very helpful and so nice to help us with our toner issue. They have dealt with the matter in an polite and efficient manner. They are always contactable and knowledgeable i... Voir plus
L'entreprise a répondu
In 25 years of managing IT departments and small busineses, I've never expereinced such troublefree printers as the current suite of HP printers supplied & managed by Apogee. On the odd ocasion som... Voir plus
L'entreprise a répondu
We have had to call Apogee for assistance with printers a few times and always been quick to arrive. Engineers are professional and friendly. We have recently had Sean Alder who has went above and b... Voir plus
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Our experience working with Apogee has been incredible! The customer support is top quality! We highly recommend Colin! He most definitely is the best engineer out there! Any issues and it's fixed no... Voir plus
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Apogee is Europe’s largest multi-brand provider of print, document and process technology and outsource services.
Royaume-Uni
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Matt Wardle
No job is to much trouble he is quick to respond to the job asked communication is brilliant let me know about repair and parts if needed.
He certainly know all about the trust printers .

Réponse de Apogee Corporation
Hi. Our office put in a telephone request for assistance in the late morning and in a couple of hours the issue was solved to our full satisfaction by remote.
The lady who received the call was very friendly over the phone, and Mr Jason Goss, who worked on our request, has been professional and very quick.

Réponse de Apogee Corporation
Ben Perkins was very efficient, very helpful and very polite. He done his best to resolve the problem and when he was unable he passed the information on to the relevant agency. He kept me informed and up to date with what was happening. Thanks so much, Ben!

Réponse de Apogee Corporation
Just a quick note to express my appreciation and thank Jack Henry for his help and efficiency in the past 3 years.
It has been a pleasure liaising with him, the support he is providing is always excellent.
We are indeed happy with the service and we have been delighted to sign contract extension recently.

Réponse de Apogee Corporation
We have been customers of Apogee for many years now and have had several pieces of equipment through them. We cannot fault their service and professionalism. Any time we have had a query it has been resolved quickly and efficiently no matter how big or small the query was.
Last year we moved office space, and the Apogee staff managed the moving of our equipment effortlessly.
If you need a company you can trust to deal with all your photocopier needs efficiently, we would have no hesitation in recommending Apogee for your business needs.

Réponse de Apogee Corporation
Andy understands our business and our requirement, he has a pleasant and helpful approach and is easy to do business with. Always looking to save the company money, by suggesting alternative options.
Great job Andy - Thank you.

Réponse de Apogee Corporation
I recently engaged Apogee for their managed print services, and overall, the installation process was very positive. They maintained good communication throughout, ensuring I was kept informed at every step and that our specific needs were addressed.
The Apogee team displayed technical proficiency during the installation, efficiently configuring each device to work within our existing environment. They worked well with our IT team to minimize any potential disruptions.
While there were a few minor hiccups along the way, Apogee's responsiveness and willingness to address issues promptly left me impressed with the overall outcome. I would recommend Apogee for their managed print services based on my experience during the installation phase.
In addition to the exceptional service provided by Apogee during the installation process, I must commend our account manager, Andy Hinchcliffe, for his outstanding support throughout. Andy's dedication to understanding our specific requirements and ensuring they were met exceeded our expectations. His proactive approach, attention to detail, and consistent communication were instrumental in making the entire experience seamless. Andy's professionalism and commitment to customer satisfaction truly stood out, and I'm grateful for his contributions to the success of our managed print services implementation

Réponse de Apogee Corporation
We have used Apogee for a number of years now and would highly recommend. The company, particularly John Crossan, have went beyond our expectations with service. We run 2 busy care homes and the equipment provided is of a very high standard, which takes any hassle away from our staff. Apogee are always on hand to help with any issues.

Réponse de Apogee Corporation
very knowledgeable and considerate personnel. issue solved quickly and patiently.

Réponse de Apogee Corporation
Norman John was courteous and professional throughout his visit. He was mindful that this is a secure environment and acted in accordance with our rules and procedures. He completed the job quickly and efficiently and made sure I tested the printer before he left. Overall, I am extremely happy with the service he delivered.

Réponse de Apogee Corporation
Alfie called from Apogee to help with our multi scan issue.
He was extremely pleasant and helpful, sorted our problem quickly and efficiently and helped with another issue we had to make our scanning easier. Great Service

Réponse de Apogee Corporation
Our contact at Apogee is AJ Burton. We found AJ to be very knowledgeable, he was able to answer many of questions straight away. If he did not know the answer he would find out and come back to us immediately. We initially we looking to buy a replacement printer/photocopier, but as a result of the excellent service he provided we purchased an A0 plotter as well. I would have no hesitation in recommending Apogee in the future, particularly if AJ was involved. Terry Hobday - MAP Ltd

Réponse de Apogee Corporation
My main contact with Apogee is Andy Hinchliff and over the past few years we have been working together i have found him very professional, and always there to help resolve any issues we have.
Since implementing the managed printers within our dealerships, he has assisted us in reviewing current usage and recommending where necessary alternate options to both save us money and also improve our overall experience. I would gladly recommend Andy to anyone who has similar issues as we had, in the knowledge he would also improve there printing issues. In all my years within the IT arena, it is always the printer that cause problems and to have this removed is a burden lifted.

Réponse de Apogee Corporation

Réponse de Apogee Corporation
Excellent customer service, delivered by Alfie Murphy, very helpful and quick to respond

Réponse de Apogee Corporation
Very helpful in resolving any issues with printing

Réponse de Apogee Corporation
I always get a good experience from a gentleman named Jason Goss. He always takes care of my queries and completes them in a timely manner. He is a great help and I know I can contact him, if i need anything else :)

Réponse de Apogee Corporation
In 25 years of managing IT departments and small busineses, I've never expereinced such troublefree printers as the current suite of HP printers supplied & managed by Apogee. On the odd ocasion something does go wrong, their service department takes care of it in short order.
This has all been backed-up by great service from Andy.H in the Leeds office

Réponse de Apogee Corporation
Our plotter has arrived today & works perfectly. Operatives were quick and efficient and fitted the plotter with no issues. Technician explained how to use the plotter in simple terms which was very helpful.
Big shout out to Andy Hinchliff our account manager, who has kept in touch with us throughout the whole process from order to delivery, kept us updated, is friendly & a reliable source for any queries, questions or concerns. We hit a stumbling block with regards to delivery with our plotter but Andy indeed applied pressure to this as a priority and the matter was resolved.

Réponse de Apogee Corporation
Always a pleasure to work with Andy from Apogee. Helpful and knowledgeable around printers, and the right solutions to meet our needs.

Réponse de Apogee Corporation
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