I had reason to contact customer service, Christine couldn't have done more to assist. The flowers are a gift from a friend to me and are a stunning selection. Very helpful, very proactive, ev... Voir plus
L'entreprise a répondu
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I had reason to contact customer service, Christine couldn't have done more to assist. The flowers are a gift from a friend to me and are a stunning selection. Very helpful, very proactive, ev... Voir plus
L'entreprise a répondu
We began with a 6 month gift subscription in January and have been so impressed we have extended this now to an automatic monthly classic bouquet. It is a great way of gifting for birthdays etc. A t... Voir plus
L'entreprise a répondu
Very happy with my experience! My mum was so surprised and happy to receive the flowers. They were gorgeous and very well packaged and present. I was recommended by a friend and I’d definitely order a... Voir plus
L'entreprise a répondu
Both bunches of flowers I ordered arrived on time and were carefully transported in the blue boxes. A lovely selection of flowers. The roses faded quite fast, but the other flowers lasted 10-14... Voir plus
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The UK's most ethical flower business. Every bouquet is hand-tied by one of our skilled florists. Call now on 020 8001 0122
Arena Flowers, Unit 19 Long Bank, Berry Hill Industrial Estate, WR9 9AN, Droitwich, Royaume-Uni
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Was easy to order the flowers and were kept informed as to delivery date and time and my friend was over the moon and said that the flowers were beautiful, which was great.

Réponse de ArenaFlowers.com (UK)
Perfect large bouquet of lilies. My daughter had these sent to me after the loss of a pet. They are absolutely perfect, arrived in perfect healthy condition, about 30 buds on +1 that didn’t make it. They’ve been here a day and are opening already, just beautiful.

Réponse de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)
4.5/5 I love that there’s pet friendly option, packaging and delivery are both amazing, the flowers lasted 2 weeks which is much longer than grocery shops one. However, I see a strong repetition on the pet friendly flowers, it would be 10/10 if there are more variety. Almost every week it seems there are antirrhinums, roses, asters, lisianthus and greenbell.

Réponse de ArenaFlowers.com (UK)
Easy to order. Arrived on time and in perfect condition, flowers were beautiful

Réponse de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)
I was kept informed at every stage of the progress of the flowers

Réponse de ArenaFlowers.com (UK)
Lovely flowers! A really straightforward and efficient ordering and delivery process too!

Réponse de ArenaFlowers.com (UK)
Beautiful flowers sent in good condition at the time organised.

Réponse de ArenaFlowers.com (UK)
I had a wonderful experience.
Brilliant!
Thoroughly recommend.

Réponse de ArenaFlowers.com (UK)
what a poor state the flowers came so wilted no water around the stems . When you have bought these for a special birthday to a loved 1 they just do not look good. Ok, once they had water they did perk up but at first the look was are they dead. Not sure about these

Réponse de ArenaFlowers.com (UK)
Lovely flowers. The lady I spoke to was very helpful, and pleasant.
I would order again from you.
Thank you 😊

Réponse de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)
Excellent all round and recipient who is a professional landscape designer, loved them and the presentation quality

Réponse de ArenaFlowers.com (UK)
I’ve taken photos of the flowers sent to me from by sister-in-law on Thursday it is now Monday and they are already dying ready to discard it is something that I would never mention to my sister so here is the place to bring it to your attention.Your Very Disappointed.

Réponse de ArenaFlowers.com (UK)
Great selection of flowers, easy to follow instructions for messages and delivery.
Delivery service on time and day required.

Réponse de ArenaFlowers.com (UK)
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