ArenaFlowers.com (UK) Avis 

22 792
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had reason to contact customer service, Christine couldn't have done more to assist. The flowers are a gift from a friend to me and are a stunning selection. Very helpful, very proactive, ev... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We began with a 6 month gift subscription in January and have been so impressed we have extended this now to an automatic monthly classic bouquet. It is a great way of gifting for birthdays etc. A t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very happy with my experience! My mum was so surprised and happy to receive the flowers. They were gorgeous and very well packaged and present. I was recommended by a friend and I’d definitely order a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Both bunches of flowers I ordered arrived on time and were carefully transported in the blue boxes. A lovely selection of flowers. The roses faded quite fast, but the other flowers lasted 10-14... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de fleurs
  2. Marché aux fleurs

Écrit par l'entreprise

The UK's most ethical flower business. Every bouquet is hand-tied by one of our skilled florists. Call now on 020 8001 0122


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

23 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(22 792)

997 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Was easy to order the flowers and were…

Was easy to order the flowers and were kept informed as to delivery date and time and my friend was over the moon and said that the flowers were beautiful, which was great.

22 mai 2026
Logo de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)

Hi Margaret,

We're so happy ordering was easy and that we kept you informed! It's wonderful your friend loved the beautiful flowers. Thank you for your positive feedback!

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

Perfect large bouquet of lilies

Perfect large bouquet of lilies. My daughter had these sent to me after the loss of a pet. They are absolutely perfect, arrived in perfect healthy condition, about 30 buds on +1 that didn’t make it. They’ve been here a day and are opening already, just beautiful.

31 mai 2026
Avis spontané
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Réponse de ArenaFlowers.com (UK)

Hi Lu,

We are so glad to hear the lilies brought you comfort during such a difficult time. We appreciate you sharing your positive experience with us.

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

Great communication and beautiful…

Great communication and beautiful flowers.

20 mai 2026
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Réponse de ArenaFlowers.com (UK)

Hi Graham,

We're so happy you enjoyed our communication and beautiful flowers. Thank you for your positive feedback!

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

4.5/5 for pet friendly

4.5/5 I love that there’s pet friendly option, packaging and delivery are both amazing, the flowers lasted 2 weeks which is much longer than grocery shops one. However, I see a strong repetition on the pet friendly flowers, it would be 10/10 if there are more variety. Almost every week it seems there are antirrhinums, roses, asters, lisianthus and greenbell.

13 mai 2026
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Réponse de ArenaFlowers.com (UK)

Hi Kannie,

We are so happy to hear you enjoyed the pet-friendly option, packaging, and delivery, and that the flowers lasted so long! We appreciate your feedback regarding variety in our pet-friendly selections and will definitely consider it.

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

Beautiful flowers

Easy to order. Arrived on time and in perfect condition, flowers were beautiful

21 mai 2026
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Réponse de ArenaFlowers.com (UK)

Hello Natalie,
We appreciate your positive feedback! We're so happy the flowers arrived on time and in perfect condition.
Thank you.
Team Arena

Noté 5 sur 5 étoiles
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Réponse de ArenaFlowers.com (UK)

Hi Hilda,

We’re so happy to hear the flowers were beautiful and truly appreciate you taking the time to share this with us!

Best regards,
Arena Flowers

Noté 5 sur 5 étoiles

Beautiful birthday flowers

Our son's girlfriend said her birthday flowers were beautiful.

17 mai 2026
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Réponse de ArenaFlowers.com (UK)

Hi Ruth,

We're as delighted to hear that your son's girlfriend was happy with her flowers! Thank you for taking time sharing this positive feedback.

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

Beautiful

Beautiful flowers .Good delivery updates.

20 mai 2026
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Réponse de ArenaFlowers.com (UK)

Hi Sam,

We appreciate your positive feedback. We are glad you enjoyed the beautiful flowers and delivery updates.

Best Regards,
Arena Flowers

Noté 4 sur 5 étoiles

I was kept informed at every stage of…


I was kept informed at every stage of the progress of the flowers

17 mai 2026
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Réponse de ArenaFlowers.com (UK)

Hi David,

Thank you for your lovely feedback. We’re really pleased to hear you felt well informed throughout the delivery process.

Best regards,
Arena Flowers

Noté 5 sur 5 étoiles

Beautiful flowers on time

Beautiful flowers on time

16 mai 2026
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Réponse de ArenaFlowers.com (UK)

Hi Pascale,

We’re really happy your flowers arrived beautifully and on time. Thank you for sharing this feedback!

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

Lovely flowers

Lovely flowers! A really straightforward and efficient ordering and delivery process too!

20 mai 2026
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Réponse de ArenaFlowers.com (UK)

Hi Jane,

Thank you so much for your lovely words. We’re so happy you enjoyed the flowers and found the ordering and delivery process easy too.


Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

Beautiful flowers sent in good…

Beautiful flowers sent in good condition at the time organised.

9 mai 2026
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Réponse de ArenaFlowers.com (UK)

Hi Kathryn

We appreciate your positive feedback. We are so happy the flowers were beautiful, in good condition, and delivered on time.

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

I had a wonderful experience.

I had a wonderful experience.
Brilliant!
Thoroughly recommend.

19 mai 2026
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Réponse de ArenaFlowers.com (UK)

Hi Ana

We are so pleased you had a wonderful experience with us. We truly appreciate your recommendation!

Best Regards,
Arena Flowers

Noté 3 sur 5 étoiles

what a poor state the flowers came so…

what a poor state the flowers came so wilted no water around the stems . When you have bought these for a special birthday to a loved 1 they just do not look good. Ok, once they had water they did perk up but at first the look was are they dead. Not sure about these

16 mai 2026
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Réponse de ArenaFlowers.com (UK)

Hi Jennifer

We appreciate you sharing your experience. I have checked your order and the item you purchased is a letterbox product. The stems are hydrated before being sent out and are not sent with any water. The hand tied bouquets are sent with a moisture wrap around the stems. We are pleased to hear they perked up after being put into water., which is what we would expect.

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

Lovely flowers

Lovely flowers. The lady I spoke to was very helpful, and pleasant.

I would order again from you.

Thank you 😊

18 mai 2026
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Réponse de ArenaFlowers.com (UK)

Hi Loraine,

We're so glad you loved the flowers and found our team helpful! We appreciate your kind words and look forward to your next order.

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

Well informed progress

Well informed progress. Timely delivery.

9 mai 2026
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Réponse de ArenaFlowers.com (UK)

Hi Riza

We appreciate your feedback! We're glad to hear about your positive experience.

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

Excellent all round and recipient who…

Excellent all round and recipient who is a professional landscape designer, loved them and the presentation quality

18 mai 2026
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Réponse de ArenaFlowers.com (UK)

Hi Ken,

We're so glad to hear the recipient, a professional landscape designer, loved the items and presentation! Thank you for your wonderful feedback.

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles
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Réponse de ArenaFlowers.com (UK)

Hi Alexander

Thank you for your 5 star review and feedback, we really love to hear this.

The Arena Team

Noté 1 sur 5 étoiles

I’ve taken photos of the flowers sent…

I’ve taken photos of the flowers sent to me from by sister-in-law on Thursday it is now Monday and they are already dying ready to discard it is something that I would never mention to my sister so here is the place to bring it to your attention.Your Very Disappointed.

25 mai 2026
Avis spontané
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Réponse de ArenaFlowers.com (UK)

Hi Michael

Thank you for your feedback, this is not the experience we want for our customers. May I ask if you can send the photos to customer@arenaflowers.com so that we can address this issue and ensure a suitable resolution is provided.

Many thanks
The Arena Team

Noté 5 sur 5 étoiles

Great selection of flowers

Great selection of flowers, easy to follow instructions for messages and delivery.

Delivery service on time and day required.

17 mai 2026
Logo de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)

Hi Andy,

We're glad you enjoyed our flower selection and found the ordering process easy. We appreciate you noting our on-time delivery!

Best Regards,
Arena Flowers

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