ArenaFlowers.com (UK) Avis 

22 792
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had reason to contact customer service, Christine couldn't have done more to assist. The flowers are a gift from a friend to me and are a stunning selection. Very helpful, very proactive, ev... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We began with a 6 month gift subscription in January and have been so impressed we have extended this now to an automatic monthly classic bouquet. It is a great way of gifting for birthdays etc. A t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very happy with my experience! My mum was so surprised and happy to receive the flowers. They were gorgeous and very well packaged and present. I was recommended by a friend and I’d definitely order a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Both bunches of flowers I ordered arrived on time and were carefully transported in the blue boxes. A lovely selection of flowers. The roses faded quite fast, but the other flowers lasted 10-14... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de fleurs
  2. Marché aux fleurs

Écrit par l'entreprise

The UK's most ethical flower business. Every bouquet is hand-tied by one of our skilled florists. Call now on 020 8001 0122


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

23 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(22 792)

997 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
Logo de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)

Hi John

Thank you for taking the time to leave a review and it is great to hear the flowers were of good quality.

The Arena Team

Noté 5 sur 5 étoiles

Beautiful

Beautiful, seasonal flowers.

14 mai 2026
Logo de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)

Hi David

Thank yo for your feedback. We appreciate you taking the time to leave a 5 star review!

The Arena Team

Noté 5 sur 5 étoiles

After an incorrect delivery

After an incorrect delivery Arena act promptly to rectify things and ensure flowers were delivered.

17 mai 2026
Logo de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)

Hi MR R BARNES,

We're so glad we could promptly resolve the delivery issue and ensure your flowers arrived. Thank you for your kind words!

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

Great service and excellent product

Delivered exactly at scheduled time, the flowers are absolutely beautiful and are lasting a long time!

13 mai 2026
Logo de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)

Hi Ellen,

We are so pleased to hear the flowers arrived on time and are beautiful and long-lasting. Thank you for your wonderful feedback!

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

Stunning flowers; huge choice

I ordered a bouquet for my friend’s birthday. The ordering process was really easy - the hard part was choosing between the different options! Eventually made my mind up and the flowers which were delivered were just stunning. A gorgeous mix of flowers and foliage; the bouquet is just beautiful.

I’m so happy with Arena’s service; I will definitely be back.

22 mai 2026
Avis spontané
Logo de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)

Hi Elaine

We are so happy to hear you enjoyed our easy ordering process and found the delivered bouquet stunning! We truly appreciate your kind words and look forward to your next visit.

Best Regards,
Arena Flowers

Noté 2 sur 5 étoiles

My flowers had to be replaced as the…

My flowers had to be replaced as the peonies and some of the roses in the box initially sent were already in full bloom. The replacement box sent was fine but I’m lucky if I get 5 days from them and that’s following all the guidelines

12 mai 2026
Logo de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)

HI Amanda

We appreciate you sharing your experience and pleased to hear that the initial issue was addressed. Our stems are guaranteed for 5 days freshness, if there are any further issues, please email us at customer@arenaflowers.com.

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

Reliable

Reliable, did what was expected, good price

10 mai 2026
Logo de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)

Hi Valerie,

We're so glad we met your expectations and offered good value. Thank you for your feedback!

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

Good quality.

Competive prices, well packaged, delivered in pristine condition and good longevity of flowers.

12 mai 2026
Logo de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)

Hi Susan

We're so pleased to hear you found our prices competitive and the flowers arrived in pristine condition with great longevity!

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

Arena Flowers, ethical company - great experience

Selecting suitable flowers on line was really easy, the flowers were a gift for a family member. Placing the order and payment was user friendly, with an option to include a gift card. Delivery was regularly updated by email from order to delivery. The flowers on arrival were beautiful.

Highly recommend!

12 mai 2026
Logo de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)

Hi Bernice

We're so happy to hear that selecting and ordering flowers was easy for you, and that the delivery updates were helpful. We're glad the recipient loved the beautiful flowers! Thank you for your kind recommendation.

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

Quick service

It was a last minute option but they managed to deliver next even if it was sat to Sunday. The flowers were great

9 mai 2026
Logo de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)

Hi Yuting

We're so glad we could deliver beautiful flowers for you, even on short notice! Thank you for your kind words.

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

They always deliver

They always deliver, on time, no hesitation, no excuses! thanks a lot!

9 mai 2026
Logo de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)

Hi Etan,

We are so glad to hear we consistently meet your expectations. Thank you for your kind words!

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

wonederfull

wonederfull

2 mai 2026
Logo de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)

Hi Ronen,

Thank you for taking time leaving a feedback. We are just as delighted your received wonderful flowers.

Best regards,
Arena Flowers Team

Noté 5 sur 5 étoiles

Stunning flowers this month for my Mum…

Stunning flowers this month for my Mum - great subscription service

7 mai 2026
Logo de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)

Hi Nicky,

We're so pleased your Mum loved the flowers! We appreciate your positive feedback on our subscription service.

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

Beautiful peonies

I appreciated being kept informed of this delivery. The peonies were beautiful and are lasting well.

11 mai 2026
Logo de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)

Hi Alison,

We appreciate your feedback. We're happy you are able to enjoy the peonies.

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

Beautiful fresh bouquet

Beautiful fresh bouquet. Good quality vase too. Prompt delivery. Fair price. Fair level of eco responsibility. Would use again .
One thing. More eco responsible bouquets please

10 mai 2026
Logo de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)

Hi Mo,

We are just as delighted you loved our products and services. Thank you for your feedback! We are actively working on more sustainable options.

Best Regards,
Arena Flowers

Noté 5 sur 5 étoiles

Excellent site and service

Easy site to use.
Lovely choices.
Excellent service, delivered on time. Recipient very pleased with the flowers.

9 mai 2026
Logo de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)

Hi Jennifer,

Thanks so much for your lovely feedback. We're really glad you found the website easy to use and that you were happy with the flower selection. Great to hear everything arrived on time too!

Best wishes,
Arena Flowers

Noté 3 sur 5 étoiles

Didn’t last long

Arrived looking bit worse for ware, changed water on day 3 and most had gone over by day 5 still

8 mai 2026
Logo de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)

Hi Rachel,

Thank you for your feedback. We are sorry to hear about your recent delivery.

There are a couple of factors that can affect flower longevity, and we would like to take a closer look at your case so we can help further.

One of our team members will be reaching out shortly.

Best Regards,
Arena Flowers

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