I had reason to contact customer service, Christine couldn't have done more to assist. The flowers are a gift from a friend to me and are a stunning selection. Very helpful, very proactive, ev... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I had reason to contact customer service, Christine couldn't have done more to assist. The flowers are a gift from a friend to me and are a stunning selection. Very helpful, very proactive, ev... Voir plus
L'entreprise a répondu
We began with a 6 month gift subscription in January and have been so impressed we have extended this now to an automatic monthly classic bouquet. It is a great way of gifting for birthdays etc. A t... Voir plus
L'entreprise a répondu
Very happy with my experience! My mum was so surprised and happy to receive the flowers. They were gorgeous and very well packaged and present. I was recommended by a friend and I’d definitely order a... Voir plus
L'entreprise a répondu
Both bunches of flowers I ordered arrived on time and were carefully transported in the blue boxes. A lovely selection of flowers. The roses faded quite fast, but the other flowers lasted 10-14... Voir plus
L'entreprise a répondu
The UK's most ethical flower business. Every bouquet is hand-tied by one of our skilled florists. Call now on 020 8001 0122
Arena Flowers, Unit 19 Long Bank, Berry Hill Industrial Estate, WR9 9AN, Droitwich, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
After an incorrect delivery Arena act promptly to rectify things and ensure flowers were delivered.

Réponse de ArenaFlowers.com (UK)
Delivered exactly at scheduled time, the flowers are absolutely beautiful and are lasting a long time!

Réponse de ArenaFlowers.com (UK)
I ordered a bouquet for my friend’s birthday. The ordering process was really easy - the hard part was choosing between the different options! Eventually made my mind up and the flowers which were delivered were just stunning. A gorgeous mix of flowers and foliage; the bouquet is just beautiful.
I’m so happy with Arena’s service; I will definitely be back.

Réponse de ArenaFlowers.com (UK)
My flowers had to be replaced as the peonies and some of the roses in the box initially sent were already in full bloom. The replacement box sent was fine but I’m lucky if I get 5 days from them and that’s following all the guidelines

Réponse de ArenaFlowers.com (UK)
Competive prices, well packaged, delivered in pristine condition and good longevity of flowers.

Réponse de ArenaFlowers.com (UK)
Selecting suitable flowers on line was really easy, the flowers were a gift for a family member. Placing the order and payment was user friendly, with an option to include a gift card. Delivery was regularly updated by email from order to delivery. The flowers on arrival were beautiful.
Highly recommend!

Réponse de ArenaFlowers.com (UK)
It was a last minute option but they managed to deliver next even if it was sat to Sunday. The flowers were great

Réponse de ArenaFlowers.com (UK)

Réponse de ArenaFlowers.com (UK)
Stunning flowers this month for my Mum - great subscription service

Réponse de ArenaFlowers.com (UK)
I appreciated being kept informed of this delivery. The peonies were beautiful and are lasting well.

Réponse de ArenaFlowers.com (UK)
Beautiful fresh bouquet. Good quality vase too. Prompt delivery. Fair price. Fair level of eco responsibility. Would use again .
One thing. More eco responsible bouquets please

Réponse de ArenaFlowers.com (UK)
Easy site to use.
Lovely choices.
Excellent service, delivered on time. Recipient very pleased with the flowers.

Réponse de ArenaFlowers.com (UK)
Arrived looking bit worse for ware, changed water on day 3 and most had gone over by day 5 still

Réponse de ArenaFlowers.com (UK)
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.