I had reason to contact customer service, Christine couldn't have done more to assist. The flowers are a gift from a friend to me and are a stunning selection. Very helpful, very proactive, ev... Voir plus
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We began with a 6 month gift subscription in January and have been so impressed we have extended this now to an automatic monthly classic bouquet. It is a great way of gifting for birthdays etc. A t... Voir plus
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Very happy with my experience! My mum was so surprised and happy to receive the flowers. They were gorgeous and very well packaged and present. I was recommended by a friend and I’d definitely order a... Voir plus
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Both bunches of flowers I ordered arrived on time and were carefully transported in the blue boxes. A lovely selection of flowers. The roses faded quite fast, but the other flowers lasted 10-14... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The UK's most ethical flower business. Every bouquet is hand-tied by one of our skilled florists. Call now on 020 8001 0122
Coordonnées de contact
Arena Flowers, Unit 19 Long Bank, Berry Hill Industrial Estate, WR9 9AN, Droitwich, Royaume-Uni
- 0208 993 5400
- customer@arenaflowers.com
- www.arenaflowers.com
4,6
Excellent
23 k avis
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Réponse de ArenaFlowers.com (UK)
Hi Maureen,
Thanks so much for your kind feedback. We're really pleased to hear your bouquet arrived promptly and hope you enjoyed it.
Best wishes,
Arena Flowers
absolutely gorgeous bunch!
On a 6 monthly subscription and just received my second bunch. absolutely gorgeous, long stems and good head of flower. Lasting more than a week which is better than the other company I used for flower subscription
16 avril 2026
Réponse de ArenaFlowers.com (UK)
Hi Sarah,
We are so pleased to hear you are enjoying your subscription! We are glad our flowers are lasting well and meeting your expectations. Thank you for your wonderful feedback.
Best Regards,
Arena Flowers
Helpful and friendly service
Helpful and friendly service. Apparently the flowers are still looking good more than a week later. Perfect!
8 mai 2026
Réponse de ArenaFlowers.com (UK)
Hi Eleanor,
We're so pleased to hear our service was helpful and friendly! It's wonderful the flowers are still looking good after a week.
Best Regards,
Arena Flowers
Easy to order
Easy to order, order fulfilled as promised and, apparently, the flowers were lovely and long-lasting.
8 mai 2026
Réponse de ArenaFlowers.com (UK)
Hi Della,
We're so happy the ordering process was easy, and that the flowers were lovely and long-lasting! We appreciate your positive feedback!
Best Regards,
Arena Flowers
Flowers always beautiful and good…
Flowers always beautiful and good value. The peony’s in this bunch were a little small and a very pale pink, almost white. Nice but a little disappointing.
7 mai 2026
Réponse de ArenaFlowers.com (UK)
Hi Farqui,
We appreciate your kind words about our flowers. We're sorry the peonies weren't quite what you expected, and we value your feedback.
Best Regards,
Arena Flowers
Beautiful deliveries
Both arrangements that I ordered were beautiful, the recipients were delighted with them. The service was prompt and considerate and I found the images on the website accurate. Will definitely use again!
1 mai 2026
Réponse de ArenaFlowers.com (UK)
Hello Elspeth,
We are so glad to hear that both arrangements were beautiful and that the recipients were delighted! We truly appreciate your kind words about our prompt service and accurate website images.
We look forward to serving you again!
Thank you.
Arena Team
Fresh and lasting beauty
Flowers arrived in the morning as I requested. So fresh that It's been a week now and the bouquet is still looking beautiful. I like the fact that they are ethically sourced and less likely to contain traces of pesticides so they can be kept in the room.
6 mai 2026
Réponse de ArenaFlowers.com (UK)
Hello Carmen,
We're so pleased the flowers arrived as requested and are still beautiful after a week! We're glad you appreciate our ethically sourced, pesticide-free blooms.
Thank you for your wonderful feedback!
Team Arena
great customer service
great customer service, was kept informed all the through the process of delivery. Was delivered on time. very easy to book and arrange also.
Would highly recommend.
6 mai 2026
Réponse de ArenaFlowers.com (UK)
Hello Julie,
We're so happy to hear you found our customer service great and that you were kept informed throughout the delivery process. It's wonderful that booking was easy and delivery was on time. Thank you for your recommendation!
Team
Arena
Fab, as always
As always, great service and flowers from Arena. There's a reason they're my 'go to' place for flowers.
30 avril 2026
Réponse de ArenaFlowers.com (UK)
Hello Richard,
We're happy to be your go-to place for flowers, and that you consistently receive great service and beautiful flowers from us. We appreciate your continued support!
Team Arena
Réponse de ArenaFlowers.com (UK)
Hello,
We're so glad you're happy with the bouquet! Thank you for your positive feedback. We truly appreciate you taking the time to share.
Team Arena
Excellent …
The site was easy to navigate and the flowers sent were beautiful. Delivery was exactly on time and I was informed at every step where the order was and how it was progressing. Updates were concise and clear.
2 mai 2026
Réponse de ArenaFlowers.com (UK)
Hi Steffany,
We're happy to hear you found our site easy to navigate and that the flowers were beautiful. We appreciate your positive feedback regarding our on-time delivery and clear updates. Thanks for your review!
Arena Team
Great service
Great service - I was looking for someplace to do next-day delivery, and it was a bank holiday weekend so I didn't have my hopes up. But Arena Flowers really impressed me as they delivered the flowers the very next day as promised.
2 mai 2026
Réponse de ArenaFlowers.com (UK)
Hi,
We're happy to be of service especially over the bank holiday weekend. We appreciate you taking the time to share your positive experience!
Best Regards,
Arena Flowers
Réponse de ArenaFlowers.com (UK)
Hi Clare,
We appreciate your positive feedback and are so happy that you received beautiful flowers in excellent condition delivered on time. Thank you for trusting Arena!
Best Regards,
Arena Flowers
Réponse de ArenaFlowers.com (UK)
Hi Jim,
We're happy to hear that you had a great experience with us. Thank you so much for sharing your feedback.
Best Regards,
Arena Flowers
Horrid
Flowers were floppy and dying before they had even arrived. Extremely disappointed, ruined my mum’s birthday gift.
12 mai 2026
Avis spontané
Réponse de ArenaFlowers.com (UK)
Hi Amina,
We're so incredibly sorry to hear that your gift arrived in such a poor state. We know how important birthday celebrations are, and it is truly upsetting to hear that we let you and your mum down on her special day.
I can see that you have also reached out to us via email regarding this. To ensure we provide you with the most thorough resolution, we have just sent a reply to your email.
We want to make this right as quickly as possible.
Kind regards,
The Arena team
Réponse de ArenaFlowers.com (UK)
Hi ESP,
We're happy to hear that you enjoyed our service and beautiful peonies. Thank you for your positive feedback; we appreciate it.
Best Regards,
Arena Flowers
Delivery effective- Nice flowers
30 avril 2026
Réponse de ArenaFlowers.com (UK)
Hi Caroline,
We're happy to hear that you received lovely flowers! Thank you for your positive feedback; we appreciate it.
Best Regards,
Arena Flowers
Réponse de ArenaFlowers.com (UK)
Hi JJ,
We're so happy you found our flowers beautiful, and we appreciate your intention to order from us again. Thank you for your positive feedback.
Best Regards,
Arena Flowers
The recipients were very pleased with…
The recipients were very pleased with the bouquet and sent me a photo. I was very impressed with them too.
27 avril 2026
Réponse de ArenaFlowers.com (UK)
Hi Mrs Smith,
We're delighted the recipients were pleased with the bouquet, and you were impressed! Thank you for your positive feedback; we appreciate you sharing your experience.
Best Regards,
Arena Flowers
Poor
Ordered a bouquet specifically as it had Ranunculus and not roses. Delivery arrived and the only thing that matched the description was the colour of the flowers. Absolutely not a single flower that was mentioned in the bouquet was provided. Roses and Tulips together all of which was half dead the moment the box was opened.
4 mai 2026
Avis spontané
Réponse de ArenaFlowers.com (UK)
Hi Gavin,
We're sorry to hear about this.
We certainly want our bouquets to match the descriptions provided on our site. To help us investigate what happened and make this right for you, could you please provide your order number and a photo of the flowers you received?
Once I have those details, I can look into a solution for you immediately.
Kind regards,
The Arena team
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