AristaLiving Avis 

1 183
•
TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered a bed from Arista around March 2022, it was not in stock, it finally got delivered around Sep 2022. Putting the bed up two of the wooden legs where damaged, I emailed them for replacements,... Voir plus

Noté 5 sur 5 étoiles

Bed delivered swiftly as promised. Assembly Instructions simple and clear. Took 2 people about and hour and half to build bed. Ottoman mechanism opens and closes with very little effort. Delighted... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Second time using this excellent company. A fabulous, modern and easy to use website. I am absolutely delighted with my new bed and loving that I could create it to my own unique style adding some gre... Voir plus

Noté 5 sur 5 étoiles

Wow, quality my winged chesterfield from Arista is incredible! I first noticed them on Instagram showcasing posts from their customers. Safe to say the bed we bought exceeded our expectations. I'll be... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(1 183)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I recently took delivery of a new bed…

I recently took delivery of a new bed from Arista Living. The bed arrived within the timeframe I was told. It was straight forward to put together and WOW is it comfortable. I would recommend this company to my family and friends and anyone else that would listen, they are a real find

22 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Don’t be fooled by the influencers!

I’m not one to write reviews but I feel the need to warn others about what to expect from this company if your bed is out of stock when you order. We ordered our bed in August with expected delivery the first week of September. I had an email with the delivery slot so waited in only to find a second email that said the time slot was incorrect and our bed wasn’t being delivered. I waited a further 2 weeks then contacted Arista to find out they didn’t have one of the parts needed to make our bed, but they’d be arriving October 30th. The date comes around and shock, the parts now won’t be arriving until the 30th November. Then December, then not until after Christmas. They are constantly coming up with excuses on why there are so many delays so we decided to cancel and try elsewhere. Low and behold we ordered our bed a week ago from another company and now have a bed for Christmas! The only saving grace was they processed our refund really quickly, which thankfully allowed us to shop elsewhere. This could all be avoided if Arista wouldn’t sell products that aren’t actually in stock.

21 décembre 2022
Noté 1 sur 5 étoiles

If i could give zero stars i would.

If i could give zero stars i would.. Ordered in August for delivery in October, then two weeks before our delivery date our order had been delayed until late Dec. Then emailed them yesterday and “unfortunately it has been delayed until late January”. I have now cancelled the order and await my refund. Joke of a company - avoid at all costs!! Save yourself some hassle and go elsewhere.

15 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

WORSTTT BED EVER!

WORSTTT BED EVER!
Slats will fall out and snap when you’re in it or sit on it
Year later and you will be buying a new bed

13 décembre 2022
Avis spontané
Logo de AristaLiving

Réponse de AristaLiving

Hi Anna,

We've sent you a find reviewer request as we don't have anything under your name and would like to help.

Thanks,
Arista Living

Noté 5 sur 5 étoiles

Amazing experience with this company

Amazing experience with this company. They kept me updated throughout my purchase right up to delivery. The sales team were great and the delivery team were really accommodating. Absolutely love my new bed! Looks incredible and has transformed my room

9 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Brilliant!!

Bought a memory foam mattress (medium firm) with bed base and it’s absolutely fantastic. Already forwarded the website to family members & would recommend to anybody!!!

28 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

I recently purchased a frame and…

I recently purchased a frame and mattress im so pleased I did. The frame with lift up top has so much storage and my medium firm mattress has given me the best nights sleep in years! Can honestly say I'm over the moon and will definitely buy again!!

24 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

NEVER buy from this company

NEVER buy from this company. I have been fobbed off and lied to for months about a delivery date for my bed. I was told this week would be the week and surprise, surprise I've just been told it'll be next week 🙄😂.

Absolute joke of a company!
I really wish I'd read the terrible reviews before I bothered buying. Hindsight is a beautiful thing.

Absolutely shocking customer service if you can even call it that.. polite enough but couldn't care less.

2 novembre 2022
Noté 1 sur 5 étoiles

Shocking communication and service…

Website was really easy to use loved creating my own bed. Since then, it has been an awful service. I ordered the bed at the end of august and originally received a date that my bed would start to be dispatched from which was the end of September. It was a long wait but I thought it was worth it as I’d read so many good reviews. I then received an email to say there was a problem with shipping due to strikes and so would be delayed by another two weeks. After the second date they gave me I never received another email from them updating me about their order. I understand strikes happen but the lack of communication was very frustrating. I then filled in a form on their website and received nothing. It wasn’t until I had to find and email customer service that they then said the stock had arrived and my order would be dispatched that week and the delivery company should be in contact with me within 7 days. Over 12 weeks later and I am still waiting for my bed! I never want to leave a bad review but the service and lack of communication has been shocking.

27 octobre 2022
Avis spontané
Logo de AristaLiving

Réponse de AristaLiving

Hi Katie

Thank you for your review and providing your order details.

I'm very sorry for the delay with your order, I can see you now have a confirmed delivery slot for next Tuesday. I have just checked our e-mail system and unfortunately can not find any correspondence from the e-mail address you have provided, so it looks like we have not received this. I'm very sorry that your e-mails haven't reached us, we aim to respond to all e-mails within 24 hours, at the very latest 48 hours during busier periods. If you would still like to speak to a member of our team please send us an e-mail on support@aristaliving.zendesk.com where you can reach us Monday to Friday, 8am to 4pm.

Arista Living

Noté 5 sur 5 étoiles

Excellent service

Ordered a bed for my daughter from Arista Living. I found it excellent service from start to finish. The web-site was easy and accessible, the bed delivered promptly and it is of a good quality bed. Wouldn't hesitate to recommend this company.

5 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Purchased from this seller a few times…

Purchased from this seller a few times and really like the quality. The latest single bed I got was delivered quickly with fantastic customer service and support. My son absolutely loves his new bed and would definitely recommend .

15 août 2022
Avis spontané
Noté 1 sur 5 étoiles

WORST CUSTOMER SERVICE EVER!!

WORST CUSTOMER SERVICE EVER!!!

Contract themselves regarding our bed that had broken (under there 2 year warranty) to still be waiting 3 months later for an outcome. Being told it’s ‘our fault for the one it was assessabled’ but never once being told to try and reassesmble it to see if it helped. 3 weeks I’ve been waiting for my next response all this time whilst sleeping on a mattress because the bed isn’t sleepable. Tried to contact the Ombudsman that they told me to contract to be told they aren’t registered so we can use them… wouldn’t touch them ever again.

26 août 2022
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus