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Arnold Clark Autoparts Avis 

3 196
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've purchased from the sbove on a few occasions without any issues at a reasonable price and delivery. I'll continue to purchase from ACA again. Many thanks

Noté 4 sur 5 étoiles

Great prices, they source everything you purchase. I would give them 5 stars if only they would ship multiple items together whilst using the same courier. Other than this, everything else is great! I... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Ordered a dog restraint to stop the dog trying to get into the front of the car. She can't drive but loves being a supervisor so perhaps she should consider a career as a driving instructor? Anyways,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went to the Anole Clark in Wigan and they were exceptional even when they misunderstood my initial request, They apologised, rang me, showed empathy and fixed my issues. Many thanks to Ssles Manager... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Atelier de mécanique automobile
  2. Magasin de pièces détachées automobiles

À propos de Arnold Clark Autoparts

Écrit par l'entreprise

Founded in 1954, Arnold Clark is the UK's largest independently owned car retailer with over 200 branches nationwide. In 1960, the company began selling car parts from its franchised dealerships, and in 1991, Autoparts UK was established as the company’s motor factors division.

Since then, our motor factors division has continued to grow, and Arnold Clark Autoparts is now one of the largest distributors of car parts and accessories in the UK.

As well as our online store, which launched in 2020, we have 12 sites across the UK from Inverness to West Bromwich – including a 100,000 square foot warehouse and distribution centre in Glasgow.

We specialise in supplying and distributing all major car parts and accessories throughout the UK. We buy high quality products in bulk and pass the savings onto you, so you can be sure you’ll get a great deal.

We stock OEM and OE quality automotive parts and accessories, with everything from tyres, engine oil, wiper blades, bulbs and batteries, number plates, tools, valeting essentials, bikes, manufacturers merchandise, and much more. Our range of exclusive brands include, Padtech and Disctec brakes, Ultratec oil and Airflo exhausts.

We pride ourselves in offering the highest quality motoring products to ensure you have everything you need to stay safe on the road.

Please note we only ship to UK Mainland, Jersey & Guernsey.

Coordonnées de contact

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4,3

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(3 196)

1 241 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Correct part sent when it was supposed…

Correct part sent when it was supposed to be sent. Plenty of progress updates. Smooth transaction. I'm a happy customer.

28 mai 2026
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Réponse de Arnold Clark Autoparts

Hi Steve,

We appreciate your review, it’s great to hear everything arrived as expected and that you were kept well informed throughout.

Autoparts Team

Noté 5 sur 5 étoiles

Recent purchase

First class service and quality products. Used this company twice. Once for refund no issues.

27 mai 2026
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Réponse de Arnold Clark Autoparts

Hi Jane,

Thank you for your continued support, we’re really pleased you’ve had consistently positive experiences with both our products and service.

Autoparts Team

Noté 4 sur 5 étoiles

£8 washers

fast postage but £8 plus pp for a washer really is legal theft,came quickly but even for a main dealer the price is extremely expensive!!;

8 mai 2026
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Réponse de Arnold Clark Autoparts

We're sorry to hear you were unhappy with the pricing, Alan. We accept all forms of feedback and we will make sure this is passed onto our team.

Autoparts Team

Noté 5 sur 5 étoiles

Easy quick no problem

Easy quick no problem

26 mai 2026
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Réponse de Arnold Clark Autoparts

Hi Andrew,

Thanks for your review, we’re glad to hear everything went smoothly and efficiently for you.

Autoparts Team

Noté 5 sur 5 étoiles

Great price

Great price, great service!

26 mai 2026
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Réponse de Arnold Clark Autoparts

Hi,

Thank you for your kind review, we’re delighted you were happy with both our pricing and service.

Autoparts Team

Noté 5 sur 5 étoiles

Always a good experience

Third time ordering from Arnold Clark this year and very happy with the service and the price. Very quick delivery and no messing about.

19 mai 2026
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Réponse de Arnold Clark Autoparts

Hi,

Thanks for your continued loyalty, we’re thrilled to hear you’ve been consistently happy with the service, prices and delivery speed.

Autoparts Team

Noté 4 sur 5 étoiles

Honesty

Good and fair company!

26 mai 2026
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Réponse de Arnold Clark Autoparts

Thanks for your kind review, Ion!

Autoparts Team

Noté 1 sur 5 étoiles

I haven’t received my order and I think…

I haven’t received my order and I think dhl took it or lost it . They also dosent respond to my calls and emails

26 mai 2026
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Réponse de Arnold Clark Autoparts

Hi Talal,

We're sorry to hear this. Our supplier is currently looking into this with DHL regarding the whereabouts of your part. The team will be in touch with you as soon as they have more information. We hope to resolve this as quickly as possible.

Autoparts Team

Noté 1 sur 5 étoiles

I paid for a Corsa Heat-shield in FEB…

I paid for a Corsa Heat-shield in FEB 2026. I’m still waiting for it in JUNE! I’ve emailed and just been ignored. Terrible experience

10 février 2026
Avis spontané
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Réponse de Arnold Clark Autoparts

Hi,

This is concerning to hear. We understand the frustration this must be causing.

We have requested your details so that we can look into this with our team. You can also contact our team at orders@arnoldclark.com.

Trustpilot will reach out to you directly with their request with a safe link for your details which are not public. Please don’t share your details as an update to your review.

UPDATE

We have received your further details. We have spoken to the team who have advised they have received no emails on the address you have provided. They also state this was a click and collect order where you would have been sent an automated email when the item was ready for collections. If the item isn't picked up the item would go back into stock.

You are welcome to contact the team at orders@arnoldclark.com if you wish to discuss this further.

Thank you,
Autoparts Team

Noté 5 sur 5 étoiles

Excellent delivery

It worked well for my car. Great experience.

26 mai 2026
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Réponse de Arnold Clark Autoparts

Hi Joseph,

Thank you for your review, we’re glad to hear the part worked well for your car and that you had a positive experience.

Autoparts Team

Noté 5 sur 5 étoiles

Easy website to use

Experience from start to finish was easy and good value for special number plates would use again

26 mai 2026
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Réponse de Arnold Clark Autoparts

Amazing! Thanks for your kind review, Karen!

Autoparts Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service

25 mai 2026
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Réponse de Arnold Clark Autoparts

This is what we like to hear! We're delighted to hear this!

Autoparts Team

Noté 1 sur 5 étoiles

There is no refund policy we have to…

There is no refund policy we have to paid for refund that's not good

16 avril 2026
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Réponse de Arnold Clark Autoparts

Hi Saqlain,

We’re really sorry to hear about your experience, and we understand how this may have caused some concern.

We understand you are in the process of returning your item through our return portal. Our team has sent you a label that we pay for, not yourself.

Thank you for bringing this to our attention, and if there’s anything further we can help with, please don’t hesitate to reach out.

Autoparts Team

Noté 2 sur 5 étoiles

Very poor communication

Ordered parts more than 10 days ago with a delivery estimate of 2 to 4 working days.
Then when challenged by email hid behind the poor excuse that Evri have not collected. If that were the case then some form of contact would have been good.
I doubt I'll be using your service again and will not recommend you.
Recived an apology but still no parts this is now 3rd June so more than a fortnight since ordering.

22 mai 2026
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Réponse de Arnold Clark Autoparts

We're sorry to hear there were delays with your order. We understand how frustrating this must be, Peter.

We understand the team were in contact with you and we believe you should have the order now. We apologise again for the delay.

Autoparts Team

Noté 2 sur 5 étoiles

Asking for feedback on an order that…

Asking for feedback on an order that has not arrived yet is a bold strategy.

18 mai 2026
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Réponse de Arnold Clark Autoparts

Hi Richard,

We’re sorry to hear about this and understand how frustrating it must be not to have received your order.

An automated feedback email is sent after a certain period, however we appreciate that in this case the item has not yet been delivered, and we apologise for any confusion this may have caused. Our team is currently looking into this for you and will ensure a refund for the order is processed as quickly as possible.

Autoparts Team

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