Ashbourne Membership Management Services Avis 

I sent an email asking to cancel my membership card.
Abbie replied very quickly,professionally,clearly and without any unnecessary questions and helped me right away!
This company needs professional people like Abbie.

Thank you again Abbie.

Abbie helped me a lot with processing my direct debit, very quick and straight forward

Very grateful for the efficient service Sophie provided when an issue arose. Fast communication and issue resolved in efficient manner.
Thank you Sophie

Chloe was very helpful, thank you!

Isobel smashed it! Great help and super friendly

Easy to talk to, answered all questions 5☆☆☆☆☆

Beverly was quick and efficient in helping me resolve an issue with my membership

Spoke with Beverley to understand a few points around my account and gym membership. Beverley was fantastic - very helpful and very prompt. Great service all round!

cancellation made easy. quick message on chat and agent cancelled membership within seconds.

Wanted to cancel my membership
My emailed was answered by rianna quickly
And cancelled as requested no problems

Amazing service abi was fast and helpful.

Big thanks to Beverley for sorting my DD query out. Very helpful and quick to respond to my questions.

Today I noticed I had forgotten to pay my gymnasium membership. I loaded up the Ashbourne website like an eager dog who’s just seen his lead prepared to give away my money I had earnt from the fruits of my labour! As the website loaded i waited until boom! £71 charge, now upon reading this my heart sank. A late fee! Whatever will I do I thought? Being a young apprentice fighting his financial worth in this cruel and merciless world I began to ponder, how can I afford this? I took my chances and emailed Ashbourne and asked if they may forgive my error and remove the charge. This is when I was greeted with Alisha, she informed me she could indeed remove this charge and did so gracefully. I feel like i now spend the rest of my existence knowing there is such a kind soul living among me. If I was ever blessed enough to meet herself for I shall lay out a red carpet and sing religious hymns as she walks from point A to point B. If a manager at Ashbourne reads this they should make sure Alisha is treat with the upmost respect and has a constant supply for strawberry milkshakes as I believe that is where she sources all of her kindness from.
Amen brothers

I had emailed across to move my direct debit to fit around my pay schedule and was expecting to wait a week as most places take a long while to reply, however to my delight i had a very rapid response from one of the staff charlie, who had helped me sort this out and was very kind in doing so, Thankyou Charlie !

Fantastic customer service from Rianna today.

I emailed to cancel my membership (I’ve moved out of area, nothing wrong) and Sophie replied and confirmed the confirmation within a matter of minutes.
Never had a response so quickly… usually lucky to get anything in a week.
Thank you Sophie!

I had an issue with my direct debit and I was unaware of the failed payment. The charge had risen to £93 which was extortionate from the original price. Zoe on live chat was quickly able to rectify this mistake as well as assist me with reinstating my direct debit with precision and efficiency. This is exactly what customer service and satisfaction is all about.

Thank you Ashbourne and Zoe

Really great gym. Super nice people and all the equipment you can think of. Will definitely be coming back.

I was dealing with a staff member named Jessica and she was very professional and quick in responding, would definitely recommend her to deal with my future membership enquiries.

Very good service from Zoe, quick and easily done and very clear instructions.