I completed 2 previous courses with AoL and thoroughly benefitted from having a tutor to correspond with Since being moved onto the new platform I only receive AI feedback for which I have to wait... Voir plus
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I completed 2 previous courses with AoL and thoroughly benefitted from having a tutor to correspond with Since being moved onto the new platform I only receive AI feedback for which I have to wait... Voir plus
L'entreprise a répondu
Signing up with the Association of Learning has been quick and straightforward. The website provides clear and helpful information, and the staff have been lovely, supportive and always happy to help.... Voir plus
Have only just joined Association of Learning, but so far it's all been very easy to navigate and all seems to be on track. I'm looking forward to my journey.
Just had a very positive enrolment start. Advisor was very helpful via telephone and email assisting me setting up.
Écrit par l'entreprise

✔ Personal Expert Support
✔ Trusted and Regulated
✔ Flexible, Simple Learning
4 Trinity Square, LL30 2PY, Llandudno, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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AVOID THIS COURSE!
awful communication. emails are very slow to respond back to me. after completing a module, then have to wait more than 2 weeks to get a response.
the tutor i have is unresponsive to my messages, which i have sent directly to them thoughout this course. paying for a course that is completely useless.
its all AI chatbots then when you say youre an existing user the only form of communcation is via email. i have threatened to leave this course numerous times on email- only then do i get a response. phone number is also useless when im an existing customer.
DO NOT RECCOMEND!

Réponse de Association of Learning
From start to finish it was great. Website easy to navigate and had all of the information available.

Réponse de Association of Learning
It was very easy to navigate and to search for the training program I was looking for. There were varieties to choose from, and the process of checkout was smooth and easy. The emails came in in time, and the needed information was made available.

Réponse de Association of Learning
The course information is clear and easy to understand, giving me confidence in my choice.

Réponse de Association of Learning
Easy to enroll online. Clear and fair pricing. E-mails to confirm enrollment and access to course materials was very fast. So far the process has been seamless. I am looking forward to studying with them and would highly recommend.

Réponse de Association of Learning
Easy process to sign up,all the i formation wss clear and available. No hidden costs

Réponse de Association of Learning
I'm really enjoying this course and would recommend to anyone looking to go into this areaIt is well organised, informative and staff very supportive

Réponse de Association of Learning
Purchasing a course was easy. The information needed to make an informed decision. Platform is easy to use.

Réponse de Association of Learning
I have only just joined the association of learning, and i am finding the website very easy to navigate and understand.

Réponse de Association of Learning
Am new to the course so have yet to have any contact with tutors etc but the learning material are easy enough to access and there is information on how to correctly reference with their chosen referencing style.
As a first time student their offer to completely refund the course as long as I don’t miss a payment and complete the course in the given 12 months is good.
The tutors maintained communication all through. Very good experience.

Réponse de Association of Learning
Deeply Disappointing Experience
I purchased this course with high hopes, but my experience has been nothing short of a disaster from start to finish.
Right at the beginning I was accused of using AI, which was completely unfounded and immediately knocked my confidence. No tutor ever checked in to see if I needed help or was struggling — I was left entirely on my own.
To make matters worse, only one module was accessible. I paid for a full course and could not get into any of the content I was supposed to have access to.
When I realised the course simply wasn't working for me, I cancelled — only to find I am still being charged money to this day.
After reading other reviews, I can see I am far from alone in this experience. Many others share the same frustrations, which speaks volumes about how this company operates.
I would strongly urge anyone considering this course to read the reviews carefully before spending their money.

Réponse de Association of Learning
Ease and variety of courses that are available

Réponse de Association of Learning
Haven’t started my course yet, so not easy to review. It takes a bit of time to get back to you.
It was very easy to register and am now waiting for the material to get going

Réponse de Association of Learning
Unfortunately, I cannot recommend. I only gave two stars due to the customer service and speed of refund from the advisor.
This has been an extremely stressful process. I bought the bundle of FS Maths and English and after paying found out I couldn't do them together, I had to do Maths first. I then inquired if I could cancel and do them separately so I could do them together and was advised that Maths is not currently available separately. So then I inquired as to whether I could start English immediately after completing my last Maths assignment or if I had to wait for results etc. They said there was no confirmed timeframe of English so they could not advise when I would be able to start. So I asked for a refund which they did without issue, hence the stars.
I had also signed up for a diploma course. I knew from the course description I would need 50 hours of work placement to complete the certificate and that was the only information given. When I went to go to start my course, it advised that I would have to have work placement in place within 30 days of enrolment! So now I'm having to deal with contacting again to refund this as well. I planned on working through my course for some months and then securing a work placement, I cannot do that in 30 days in a new area for me. That is ridiculous and should be clear before someone even enrols. So now I've had to find elsewhere to do FS and now have to look elsewhere for this too.
In response:
The protocols chosen by you are not the issue, the issue is that they are not laid out clearly ahead of time for the purchaser to make an informed decision. You need to understand how much time and research people put into the courses they choose and when they make a decision, plan out their programs, their time, estimate their study time, etc., and to find out that the proper information wasn't given upfront, it's very stressful. People need to be told all information before purchase.

Réponse de Association of Learning
Easy to navigate, understand and very good courses. I am excited for my learning.

Réponse de Association of Learning
Don't be fooled by their trustpilot reviews. Most of them are fake. I start to follow this ignoring these reviews Don't make the same mistake.
I followed RQF level 3, they had a deadline of year to complete it. Had 24 units to complete by then. When I complete a section and submit it, they take a week to give you a response. Normally it takes 2-3 resubmissions to complete a unit. Then do the math, within 1 year you can not complete. This is a SCAM.
AVOID AT ANY COST.

Réponse de Association of Learning
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