Association of Learning Avis 

2 464
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I completed 2 previous courses with AoL and thoroughly benefitted from having a tutor to correspond with Since being moved onto the new platform I only receive AI feedback for which I have to wait... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Signing up with the Association of Learning has been quick and straightforward. The website provides clear and helpful information, and the staff have been lovely, supportive and always happy to help.... Voir plus

Noté 5 sur 5 étoiles

Have only just joined Association of Learning, but so far it's all been very easy to navigate and all seems to be on track. I'm looking forward to my journey.

Noté 5 sur 5 étoiles

Just had a very positive enrolment start. Advisor was very helpful via telephone and email assisting me setting up.

À propos de l'entreprise

  1. Centre de formation à distance
  2. aussi dans
  3. Centre de formation pour adultes
  4. Collège privé
  5. Établissement d'enseignement supérieur
  6. Fournisseur de services d'éducation et d'orientation professionnelle
  7. Instruction à domicile

À propos de Association of Learning

Écrit par l'entreprise

AoL-Logo

Who We Are

The Association of Learning have over 400 home learning courses for you to choose from. Whether you are looking to extend your current knowledge with a new qualification or wish to embark on a career change, our range of distance learning courses will suit your requirements.

Explore Our Courses
Contact Our Support Team

Distance Learning

Our approach to learning is designed to work around busy people like you. Now you can gain the qualifications you want in the comfort of your own home, without the pressure of tight deadlines. There's no better time to rediscover yourself and be at your best.

Why Learn With Us?

✔ Personal Expert Support
✔ Trusted and Regulated
✔ Flexible, Simple Learning

Quality

The Association of Learning offer quality courses which are compliant with current regulations and updated regularly.

Experience

Our team have a combined knowledge of 25 years in the learning sector, leading the way with progression.

Technology

Our systems are built around the latest e-learning technology to provide the best learning experience.

Price Guarantee

If we can't beat our competition, we'll provide your learning free of charge on like for like courses.

Teaching Courses
Healthcare Courses
Environmental Courses
Beauty Courses
Marketing and PR Courses
Science Courses
Childcare Courses
Culture Courses
Human Resources Courses
Finance Courses

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(2 464)

233 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

AVOID THIS COURSE!

AVOID THIS COURSE!
awful communication. emails are very slow to respond back to me. after completing a module, then have to wait more than 2 weeks to get a response.
the tutor i have is unresponsive to my messages, which i have sent directly to them thoughout this course. paying for a course that is completely useless.
its all AI chatbots then when you say youre an existing user the only form of communcation is via email. i have threatened to leave this course numerous times on email- only then do i get a response. phone number is also useless when im an existing customer.
DO NOT RECCOMEND!

20 juin 2026
Avis spontané
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Réponse de Association of Learning

Hi, thanks for the feedback.

As your review is anonymous, we cannot verify your account details here, but we invite you to contact our support team so we can assist you directly.

We would like to look into your communication history with us, but we cannot do so unless we can identify you.

Thanks, the Association of Learning team.

Noté 5 sur 5 étoiles

From start to finish it was great

From start to finish it was great. Website easy to navigate and had all of the information available.

19 juin 2026
Avis spontané
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Réponse de Association of Learning

Hi Jamie, thanks for the great review.

We're thrilled the website was easy to navigate and had all the information you needed.

Thanks, the Association of Learning team.

Noté 5 sur 5 étoiles

It was very easy to navigate and to…

It was very easy to navigate and to search for the training program I was looking for. There were varieties to choose from, and the process of checkout was smooth and easy. The emails came in in time, and the needed information was made available.

18 juin 2026
Avis spontané
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Réponse de Association of Learning

Hi Michael, thanks for the great review.

Glad the website was easy to navigate, our programme choices worked for you and checkout and emails were smooth.

Thanks, the Association of Learning team.

Noté 5 sur 5 étoiles

The course information is clear and…

The course information is clear and easy to understand, giving me confidence in my choice.

12 juin 2026
Avis spontané
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Réponse de Association of Learning

Hi Hannah, thanks for the great review.

We're delighted the course information was clear and helped with your choice.

Thanks, the Association of Learning team.

Noté 5 sur 5 étoiles

Seamless experience so far

Easy to enroll online. Clear and fair pricing. E-mails to confirm enrollment and access to course materials was very fast. So far the process has been seamless. I am looking forward to studying with them and would highly recommend.

12 juin 2026
Avis spontané
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Réponse de Association of Learning

Hi Rebecca, thanks for the great review.

We're delighted the enrolment process and pricing were clear, and access was speedy. Enjoy your studies — we’re here if you need anything.

Thanks, the Association of Learning team.

Noté 5 sur 5 étoiles

Easy process to sign up,all the i…

Easy process to sign up,all the i formation wss clear and available. No hidden costs

12 juin 2026
Avis spontané
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Réponse de Association of Learning

Hi, thanks for the great review.

We're delighted the sign-up was straightforward and costs were clear. We're here if you need anything.

Thanks, the Association of Learning team.

Noté 5 sur 5 étoiles

Fantastic

I'm really enjoying this course and would recommend to anyone looking to go into this areaIt is well organised, informative and staff very supportive

11 juin 2026
Avis spontané
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Réponse de Association of Learning

Hi Karina, thanks for the great review.

We're delighted you're enjoying the course and found it well organised and our staff supportive. Best of luck with your studies.

Thanks, the Association of Learning team.

Noté 5 sur 5 étoiles

Purchasing a course was easy

Purchasing a course was easy. The information needed to make an informed decision. Platform is easy to use.

8 juin 2026
Avis spontané
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Réponse de Association of Learning

Hi Henry, thanks for the great review.

We're pleased purchasing the course was easy and the information helped you make an informed decision. Enjoy the platform and course, and let us know if we can help further.

Thanks, the Association of Learning team.

Noté 5 sur 5 étoiles

I have only just joined the association…

I have only just joined the association of learning, and i am finding the website very easy to navigate and understand.

9 juin 2026
Avis spontané
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Réponse de Association of Learning

Hi Lacey, thanks for the great review.

We're delighted you're finding our website easy to navigate and understand - welcome to the Association of Learning!

Thanks, the Association of Learning team.

Noté 4 sur 5 étoiles

Excited to get into the course

Am new to the course so have yet to have any contact with tutors etc but the learning material are easy enough to access and there is information on how to correctly reference with their chosen referencing style.

As a first time student their offer to completely refund the course as long as I don’t miss a payment and complete the course in the given 12 months is good.

7 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Good experience

The tutors maintained communication all through. Very good experience.

5 juin 2026
Avis spontané
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Réponse de Association of Learning

Hi Rebecca,

Thanks for your review. We're pleased our tutors kept in touch throughout and that you had a very good experience. We appreciate your feedback.

Thanks, the Association of Learning team.

Noté 5 sur 5 étoiles

My registration was processed swiftly

21 mai 2026
Avis spontané
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Réponse de Association of Learning

Hi Adebayo, thanks for the great review.

Delighted your registration was processed swiftly — welcome aboard. If you need anything, we’re here to help.

Thanks, the Association of Learning team.

Noté 5 sur 5 étoiles

Really enjoy full start😊

15 mai 2026
Avis spontané
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Réponse de Association of Learning

Hi Lilia, thanks for the great review.

We're thrilled you enjoyed your start — lovely to have you with us. If you need anything, we're here to help.

Thanks, the Association of Learning team.

Noté 1 sur 5 étoiles

Deeply Disappointing Experience

Deeply Disappointing Experience

I purchased this course with high hopes, but my experience has been nothing short of a disaster from start to finish.

Right at the beginning I was accused of using AI, which was completely unfounded and immediately knocked my confidence. No tutor ever checked in to see if I needed help or was struggling — I was left entirely on my own.

To make matters worse, only one module was accessible. I paid for a full course and could not get into any of the content I was supposed to have access to.

When I realised the course simply wasn't working for me, I cancelled — only to find I am still being charged money to this day.

After reading other reviews, I can see I am far from alone in this experience. Many others share the same frustrations, which speaks volumes about how this company operates.

I would strongly urge anyone considering this course to read the reviews carefully before spending their money.

10 juin 2025
Avis spontané
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Réponse de Association of Learning

Hi Brenda,

Thanks for the feedback.

We do not allow learners to create and submit work using AI, this is academic malpractice and is against our policy (which you agreed to prior to submission). You were given support and clear instructions on how to resolve this within the feedback you were issued.

Regarding accessible modules – we wouldn't let a learner progress through the course until the submission for a unit has met the awarding body requirements (which yours wouldn't have done due to AI usage).

We encourage you to complete your course, but you must do so using your own work going forwards to avoid your submissions being referred again.

Thanks, Association of Learning team.

Noté 5 sur 5 étoiles

Ease and variety of courses that are…

Ease and variety of courses that are available

10 mai 2026
Avis spontané
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Réponse de Association of Learning

Hi Jo, thanks for the great review.

We're delighted the course variety and ease of use met your needs.

We hope you enjoy exploring more courses and feel free to get in touch if we can help further.

Thanks, the Association of Learning team.

Noté 4 sur 5 étoiles

It was very easy to register and am now…

It was very easy to register and am now waiting for the material to get going

13 mai 2026
Avis spontané
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Réponse de Association of Learning

Hi Declan, thanks for leaving a 4 star review.

We're pleased registration was easy — look out for your materials and enjoy getting started.

If you need anything, we're here to help.

Thanks, the Association of Learning team.

Noté 2 sur 5 étoiles

Do not recommend

Unfortunately, I cannot recommend. I only gave two stars due to the customer service and speed of refund from the advisor.

This has been an extremely stressful process. I bought the bundle of FS Maths and English and after paying found out I couldn't do them together, I had to do Maths first. I then inquired if I could cancel and do them separately so I could do them together and was advised that Maths is not currently available separately. So then I inquired as to whether I could start English immediately after completing my last Maths assignment or if I had to wait for results etc. They said there was no confirmed timeframe of English so they could not advise when I would be able to start. So I asked for a refund which they did without issue, hence the stars.

I had also signed up for a diploma course. I knew from the course description I would need 50 hours of work placement to complete the certificate and that was the only information given. When I went to go to start my course, it advised that I would have to have work placement in place within 30 days of enrolment! So now I'm having to deal with contacting again to refund this as well. I planned on working through my course for some months and then securing a work placement, I cannot do that in 30 days in a new area for me. That is ridiculous and should be clear before someone even enrols. So now I've had to find elsewhere to do FS and now have to look elsewhere for this too.

In response:

The protocols chosen by you are not the issue, the issue is that they are not laid out clearly ahead of time for the purchaser to make an informed decision. You need to understand how much time and research people put into the courses they choose and when they make a decision, plan out their programs, their time, estimate their study time, etc., and to find out that the proper information wasn't given upfront, it's very stressful. People need to be told all information before purchase.

11 mai 2026
Avis spontané
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Réponse de Association of Learning

Hi Shari, thanks for your feedback.

We are pleased our support team were best equipped to assist and ensure a prompt resolution for you, with all eligible refunds processed within 24 hours. We have attempted outreach to you to confirm and clarify that these funds are on their way.

When completing bundles we permit only one course at a time so that the learning is linear; this is a deliberate standard to ensure a progressive rate of learning for our students.

Regarding the diploma, we inform students at the start of the qualification and on the product page that a placement is needed, but we provide a small buffer of 30 days for those who are yet to secure one. This internal standard ensures the linear delivery of the course is maintained and that all requirements are in place for a successful outcome.

We hope this clarifies our position, and should you wish to discuss this further, please do reach out to us.

Thanks, the Association of Learning team.

Noté 5 sur 5 étoiles

Highly recommended

Easy to navigate, understand and very good courses. I am excited for my learning.

11 mai 2026
Avis spontané
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Réponse de Association of Learning

Hi Jeanna, thanks for the great review.

We’re delighted our courses are easy to navigate and clear — we look forward to supporting your learning journey.

Thanks, the Association of Learning team.

Noté 1 sur 5 étoiles

Don't be fooled by trustpilot ALL FAKE SCAM

Don't be fooled by their trustpilot reviews. Most of them are fake. I start to follow this ignoring these reviews Don't make the same mistake.

I followed RQF level 3, they had a deadline of year to complete it. Had 24 units to complete by then. When I complete a section and submit it, they take a week to give you a response. Normally it takes 2-3 resubmissions to complete a unit. Then do the math, within 1 year you can not complete. This is a SCAM.

AVOID AT ANY COST.

8 mai 2026
Avis spontané
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Réponse de Association of Learning

Hi Hashini, thanks for your feedback.

We have reviewed your account records, and your tutor feedback was consistently returned within our standard 5-to-7 working day framework.

We do not recognise your comments regarding our Trustpilot reviews. Our response times and course structures apply consistently to all learners.

The factual assertions in your review are not consistent with the documented history of your account. Should you wish to raise any further factual points, please contact us through the appropriate channel.

Thanks, Association of Learning Team.

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