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Lisez les avis des autres

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️ A-Z is absolutely outstanding! Working with A‑Z has been an effortless experience from start to finish. They’re consistently professional, incredibly helpful, and always quick to get t... Voir plus

Noté 5 sur 5 étoiles

Great service easy to order online and delivery very good as they contacted before to let me know it would be a day later which meant more to me than anything else communication very good I would defi... Voir plus

Noté 5 sur 5 étoiles

I always use the online service and never have been let down. The goods are ready and waiting for me to collect. This makes my operation run smoothly and working with AtoZ is an absolute pleasure! H... Voir plus

Noté 5 sur 5 étoiles

A to Z Catering Customer Service is the best! They have been my supplier for years and the delivery men are very polite and helpful. Seyit is always in hand in case there is a problem he solves it rig... Voir plus

À propos de l'entreprise

  1. Service de commande de repas en ligne

Informations provenant de diverses sources externes

Major supplier of quality Frozen & Chilled, Groceries, Beverages, Catering Equipment and Cleaning Materials.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

230 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(230)

21 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Poor App

Poor App. It will always show different or various product and not never what you looking for. Communication levels are also poor and the order receipt in the email need clarity and professional look.

1 juin 2020
Avis spontané
Noté 1 sur 5 étoiles

Stay way! Poor Customer Service & Poor Android App & Website!

The only positive side of this company is the prices, and the lovely guy that delivers the stock for them in my area, other then that, the customer service is rubbish, and so is their Android app, which is slow and crashes at best, their website is just as bad, you login to view the order details and there are no details when you click on the details link next to the order number, I have the unfortunate pleasure of speaking to their customer service over the phone, and its like you are talking to your "chavet" mate down the pub, no care for the customers what so ever, recently two times there were missing items to the order, and no one bothers to process the refund for the difference, last time I spoke to the I was told that someone from customer service would call me back, this was on the 12/05/2020, today is the 28/05/2020, and no one has called me, I phone them back only to be told the same thing, that someone will call me back... I am very disappointed! the refund should be processed automatically when the order is checked and loaded on the van/lorry, they know the missing items at that point, they should process the refund then, although their website usually tells you if an item is out of stock, so if you are able to order it, you should receive it!

PS: The brands of the items shown on their website are changed most of the time by them without warning, I don't want substitute, but the send you what they want, without talking about the fact that some of the items have clearly been opened and taped up again....

28 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

10 stars

The quality of products is brilliant and very tasty, I have ordered for myself and my parents due to online supermarkets not having any delivery slots. it’s brilliant value for money. Excellent service , very professional and the delivery service is 100% 5 stars the drivers that deliver are so friendly and polite they do a check list and mark everything off the invoice with me. It’s not a case of here’s your order goodbye they really care.

A-Z are fantastic 5 stars even after this pandemic is over I will continue to shop from them 🌟

10 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Great Service.

Great service. Delivered on time by very polite delivery men. Who were considerate of Covid 19 and tried to help as much as possible. Man in customer services at the office was quick and efficient in an immediate refund as an item was not in stock for delivery.

16 avril 2020
Avis spontané
Noté 4 sur 5 étoiles

Delivery rectified

One item didn't arrive but AtoZ sent it a few days later.
Much appreciated.

15 avril 2020
Avis spontané
Logo de AtoZ Catering

Réponse de AtoZ Catering

Hi Clive,
Sorry to hear that you have had a bad experience, we have tried to call you on a few occasions but no answer. Unfortunately due to high demands on some products we had to reduce quantities on some orders to able us to provide the products to a larger amount of customer. The remaining 2 packs of the yeast you have ordered will be delivered on Friday 17th April. Please contact us should you require any further assistance and thanks for your custom.

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