Au Pair in America Avis 

125
TrustScore 4 sur 5

4,0

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Noté 5 sur 5 étoiles

Ad agosto finalmente partirò per la prima volta come Au Pair in America e l’emozione è tanta. Tutto questo grazie all’agenzia Au Pair in America, con cui ho fatto due incontri dal vivo e uno online, c... Voir plus

Noté 5 sur 5 étoiles

I was followed by Mara during the application and I found myself really well, she is super helpful and ready to solve any doubts

Noté 1 sur 5 étoiles

Unsere Tochter war mit Au pair in America in der Nähe von Pittsburgh. Ihre LCC Debra Mendelson hat sich nicht um sie gekümmert. Unsere Tochter hat sich mehrere Male vertrauensvoll an Debra gewendet un... Voir plus

Noté 5 sur 5 étoiles

La mia esperienza con AuPair in America è stata molto positiva. Mi sono sentita seguita e supportata in ogni fase del percorso, con spiegazioni chiare e disponibilità costante. In particolare ho lav... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de garde d'enfants
  2. Fournisseur de services d'éducation et d'orientation professionnelle
  3. Association d'étudiants étrangers en échange universitaire

Écrit par l'entreprise

Au Pair in America is the nation’s first federally approved program for both U.S. families seeking au pairs to provide live-in child care, and international young people wanting to take part in a year long cultural exchange.

Why Au Pair in America?

Écrit par l'entreprise

We're the nation's first legal au pair program.
As the very first au pair agency designated by the Department of State in 1986, Au Pair in America has provided more than 110,000 families with dependable live-in child care. After over three decades of service, we remain committed to the idea of cultural exchange that has made the au pair program so successful.
Voted 'Best Overall Agency' by VeryWell Family...
...for the past THREE years! VeryWell Family has praised Au Pair in America for our extensive screening and training program, established service with decades of placement experience, competitive pricing and large list of candidates.

Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

125 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,0

Tous les avis

(125)

32 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Not as promised

No enough support for the au pair, specially during the pandemic. The payment is not meeting the minimum per hour by state and some families excuse their wrong behavior behind "you are leaving in my house and I'm paying you". The whole program is promoted as the best exchange experience when lots of au pair are not even able to enjoy their free time because of very strict families that not respect boundaries or people.
**I worked as an au pair in 2019-2021

10 juin 2022
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Réponse de Au Pair in America

We're sorry you feel you were not supported adequately during your time on the program with us. I see from our records that you had regular contact with your LCC throughout those two years. Plus our emergency telephone number is available 24/7 should au pairs require special or urgent assistance. The US Department of State determines the weekly stipend to be paid to au pairs. Plus host families and au pairs can agree on a higher weekly payment. Again, I can see no mention in your records that you were not being paid appropriately by your host family. It's disappointing to hear that you did not feel you fully experienced the cultural exchange benefits of the au pair program. But hopefully your two years in the US provided you with some lasting learnings and benefits which will help you in later life. Thank you for sharing this review.

Noté 3 sur 5 étoiles

Some LCC have issues

19 janvier 2023
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Réponse de Au Pair in America

Thank you for posting this review. Although your comment re LCC's is a little unclear. I see from our system that you spent 2 years in the US on our program. But can't see any references to you having issues with your LCC's during that time. If there is anything you would like to discuss further, please e-mail us on hello@aupairamerica.co.uk and we'd be happy to chat.

Noté 4 sur 5 étoiles

Is agreat oportunity for travel and…

Is agreat oportunity for travel and working, learning English is easier in an environment of it, the only but I got or the reason i give 4 stars is because the week of practice, is not enough to see if you get along whit the family, at least two or a moth will be better.

1 juin 2022
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Réponse de Au Pair in America

Thank you for your feedback and we're so happy you enjoyed the opportunity to travel and learn English whilst participating as an au pair on our program.

Noté 5 sur 5 étoiles

The Best Agency!

I loved my experience as an au pair with APiA! They were always helpful and the entire process was so simple. I recommend APiA to everyone interested in being an au pair.

27 mai 2023
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Réponse de Au Pair in America

We're delighted to hear that you found our team so helpful and the application process so simple. And that you loved your experience on our program!

Noté 2 sur 5 étoiles

The program's rules are only for the…

The program's rules are only for the family, this is not an exchange student this only work

26 mai 2023
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Réponse de Au Pair in America

We're sorry you feel this way about the program rules. The au pair program is regulated by the US Department of State which requires that host families pay a minimum weekly stipend and provide room and board. Host families and their au pairs can also agree to a higher weekly payment. And au pairs may not work more than 45 hours a week. The most important priority for us is the health, safety and well-being of our participants and our experienced team are available 24 hours a day, 7 days a week should our au pairs need additional support or resources at any time during their program.

Noté 5 sur 5 étoiles

It was almost 3 years of an incredible…

It was almost 3 years of an incredible experience, a wonderful family and all the I needed in this important decision that it was to choose a family to live in for so long. In terms of safety and support, APIA helped me a lot before, during and even after the program.
I have to say that the partner agency, experimento, before I travel also have a good support but it could be better.

31 juillet 2022
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Réponse de Au Pair in America

We're so glad we could provide you with a sense of safety and support! Thanks for the review.

Noté 5 sur 5 étoiles

Great experience with Au pair in…

Great experience with Au pair in America. They’re pretty helpful and great to find a nice hostfamily.
Julie was really helpful to prepare my files to begin this program.

21 septembre 2022
Avis spontané
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Réponse de Au Pair in America

We're happy that you had a successful Au Pair in America experience!

Noté 5 sur 5 étoiles

Thanks to Au Pair in America I had an…

Thanks to Au Pair in America I had an experience that lasts forever. Whenever I needed help during the year there was someone to help. From the arrival to the end of the year in New Hampshire I had nothing to worry about my stay.

16 août 2022
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Réponse de Au Pair in America

We're delighted to hear you had a positive experience on the program from start to finish! Thank you for this review.

Noté 3 sur 5 étoiles

The payment is extremely low if you…

The payment is extremely low if you live in an expensive state.
In the us if you don't have a car is impossible to move and there's no requirement for the family to give it to you.
One weekend a month and one day a week is so little time to do things.
It's a good experience but you depend so so much on the extras that a family can give you and it feels all the time that you have to be super thankful or you'll get worse treatment.
So, to sum up, i think you should regulate the price and the schedule to make it fair for everyone.

20 septembre 2022
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Réponse de Au Pair in America

Thank you for your feedback. We strive to make our program accessible and affordable to 18 to 26 year olds from all over the world. The au pair program is regulated by the US Department of State which requires that host families pay a minimum weekly stipend and provide room and board. Host families and their au pairs can also agree to a higher weekly payment. Plus any of our Extraordinaire au pairs arriving on the program from 01 September 2023 will now be paid an increased stipend of $300 per week. DOS regulations stipulate that an au pair may not work more than 45 hours a week and must have one day a week plus one weekend a month of free time. And host families and their au pairs can mutually agree to a shorter weekly schedule. We're happy that overall you had a good experience with us and appreciate you sharing this feedback.

Noté 5 sur 5 étoiles

Was perfect

Was perfect, a great family and LCC , I had a very good time!

27 juillet 2022
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Réponse de Au Pair in America

We're happy that all aspects of your program experience with us were perfect! Thank you.

Noté 5 sur 5 étoiles

My host family ls the best I always…

My host family ls the best I always feel support of them. Also they teach me about their culture and were interested about mine.

13 juillet 2022
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Réponse de Au Pair in America

It sounds like you had an ideal host family match which enabled you all to benefit from the cultural exchange benefits of our program. Thank you for sharing your experience.

Noté 5 sur 5 étoiles

Best company, best experience!

Best company - Best experience of my life! I would do it over and over again!!

22 mai 2022
Avis spontané
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Réponse de Au Pair in America

We are so happy to hear that you had the best life experience on our program. And don't forget you can come back and repeat your experience once you have been in your home country for two years. Thank you for this review!

Noté 5 sur 5 étoiles

I really appreciate the agency!!

I really appreciate the agency!!
My LCC was great and kind person! My experience was perfect too!!

3 octobre 2022
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Réponse de Au Pair in America

It's great to hear that you had a perfect experience on our program and that you had such a good relationship with your LCC. Thank you for sharing this review!

Noté 2 sur 5 étoiles

Outdated und in desperate need of a makeover

Beeing an AuPair is wonderful but it is nothing what Au Pair in America is advertising it to be. APIA has been set in their ways for years now and refuses to adapt its policies to the new times. The programme lacks innovation and is in desperate need for a makeover. The easiest way I can describe what's wrong with the programme is "false advertisement." That's the big issue APIA needs to adress. They're still selling a lifestyle of Au Pairs that no actual Au Pair can afford unless they are working illegal over time or they already came to the US with lots of money in their bank accounts.
I was an AuPair in the US twice and since they were a few years apart I was able to draw a great comparison. While prices in the US have risen drastically over the past years the weekly AuPair allowance hasn't. Their advertised life style of working as an AuPair to afford traveling the country is no longer realistic/achievable. Instead of selling this utopic AuPair dream that they have been clinging on to for years, they should change their narrative and become more honest about the actual AuPair experience. I have had two wonderful times as an AuPair and I loved the experience. But I feel like the way APIA advertises the programme is simply misleading.
Another frustrating point is their outdated mental health policy. While the rest of the world is learning that mental health matters and therapy is nothing to be ashamed of, APIA refuses to let girls/women into the programme if they are seeking therapy. While I understand that certain mental health problems make you unfit for the programme, they don't even ask what your therapy is for. They simply decide you are not fit for the programme. By upholding these strict therapy rules they are forcing young women to chose between seeking help for their mental health or chasing a dream such as the AuPair life. I was very disappointed when I learned about the outdated views on therapy from APIA. All this is doing is that these young women will not seek the help they need to ensure their place in the programme and I fail to understand how that is in anyones best interest.
So, APIA, please get to work and catch up. It's 2023.

UPDATE after reading the review: APIA definitely does not have authentic marketing. That was my whole point. If you speak with real au pairs who have been living in the country they will all tell you the same: the lifestyle they promore is unrealistic. But ASIA'S reply is exactly what I expected. They just keep repeating the same old stuff and are not at all aware of the faulty advertisement. But after reading the reply I lost hope that the programme will change any time soon. They are absolutely oblivious.

29 septembre 2022
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Réponse de Au Pair in America

We appreciate you taking the time to write this review. Our aim is always to provide as realistic an understanding of the program as possible to potential applicants. For this reason, most of our marketing is from real au pairs who tell their own stories about their experience to ensure our marketing remains as authentic as we can make it.
The au pair program is regulated by the US Department of State which requires that host families pay a minimum weekly stipend and provide room and board. Host families and their au pairs can also agree to a higher weekly payment. It’s worth noting that the weekly stipend for our Extraordinaire au pairs (which includes anyone returning on the program with us) has now been increased to $300 for au pairs arriving in the US from 01 September 2023.
The safety and wellbeing of our participants is of paramount importance to us and, for this reason, all applicants are required to submit a medical report as well as complete the 16PF personality questionnaire, a globally recognised and comprehensive measure which helps gauge their suitability for the program. We appreciate your feedback and are happy to hear that you had such a wonderful time, and loved the program experience, on two separate occasions.

Noté 4 sur 5 étoiles

This experience change your live in a good o bad way.

The company made all your document and orientation.

10 novembre 2022
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Réponse de Au Pair in America

Thank you for writing this review. I see from our records that whenever you connected with your community counselor you stated that you were very happy about your experience with your host family and the program. We wish you well for the future and are happy to have supported you throughout your time with us!

Noté 1 sur 5 étoiles

Great au pairs, terrible agency

I have been happy with the au pairs that I identified through Au Pair in America. The concern is the support from the community counselor. There are naturally some small concerns that arise as you have a younger lady living in your home, the problem is that our APIA community counselor took those concerns and very poor translated (and amplified) the feedback to our Au Pair, repeating things shared in confidence and creating a toxic home environment for our family until the Au Pair could be re-matched. I requested a different counselor for our next au pair and it was turned down without an explanation.

The agency does not care about the families or the children concerned, our community counselor confirmed that directly. Do yourself a favor and work with another au pair agency, this one is terrible.

1 avril 2023
Avis spontané
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Réponse de Au Pair in America

Hi Colleen—Your Regional Program Manager is in touch with you to work on this situation. Please reach out to your RPM or to the corporate office if you have additional concerns. We are always here to assist.

Noté 5 sur 5 étoiles

Give it a go !!

I love being an au pair in my 2nd year ! I didn’t enjoy it as much in my 1st year and yes there is hard days but there is traveling and learning, making amazing friends from all over the world. I really think every single young girl should take advantage of this au pair program and make the best year or two for themselves and grow as a person and learn independence . Working with kids can be really hard but it’s a very rewarding job. Just always remember to stand up for yourself and never be taken advantage from . Always stand your ground ! Kids can get really hard and homesickness is a real thing . I have experienced 1year and 5/6 months of Au pair work so far planning on doing 2years and I had 2 families and completely different! APIA is really one of the best agencies and my experience with them are great . My 2 LCC’s that I had/have is great and will have support. The payment we get isn’t great at all but it’s how you work with your money too.

8 mai 2023
Avis spontané
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Réponse de Au Pair in America

We're so happy to hear that you are having such a rewarding experience as an au pair. And that you are happy with the support you have received from our agency and staff. Enjoy the rest of your time on the program!

Noté 5 sur 5 étoiles

Go eyes closed !

This agency is one of the best if I have to compare to the others.
Never had a problem with the family but I had a problem with my plane and the agency was super reactive ! They helped to get another flight for the one that I missed.
My host family liked them to. They just don't really explain you how to get your visa.

25 septembre 2022
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Réponse de Au Pair in America

Hi Emilie, we're so glad we could support you during your travels! Thanks for your feedback on Visa communications, we will take this into consideration.

Noté 5 sur 5 étoiles

How it was for me

My experience with Au Pair in America was great. From start to beginning, they where really helpful and supportive with everything and always made sure to have someone listen to me. My counselor (and the one helping out while mine was on vacation) was amazing. So supportive and I could not have wished for a better one(s). Thank your for having such a great experience with you as a organization. They had an open ear for me when things weren't so great and I always knew I could reach out to them.
Thank you!

7 mai 2023
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Réponse de Au Pair in America

Hi Alina, we're so glad that we could offer you such great support during your au pair experience!

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