Had the best service from Matt. I called randomly as l was car hunting and spoke to Matt for the first time and he was so patient, friendly , polite and very professional. I looked for him a week lat... Voir plus
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James was very professional and friendly which made for an easy purchase and he even picked me up from the station. Wouldn’t hesitate to recommend.
Josh was incredibly friendly when it came to helping us buy our car. He was super knowledgable and patient - we were really happy with the whole process! Would definitely recommend.
Had a really good buying experience with the AutoChoice team. Che was super helpful throughout the buying process. Was always on top of queries and their responses. Thank you
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A répondu à 18 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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James was incredibly helpful and…
James was incredibly helpful and provided loads of information through every step.
Great and quick service
Great and quick service
Handover by Dan and Jacob, sorted everything out for us within 24 hours
Very professional and friendly
Good customer service! Would highly recommend
Brilliant service
Dan sold us the car, was very professional and friendly. Jacob did the handover and was equally friendly. Really good customer service, very happy with our treatment.
Would recommend to anyone.
New car on PCP with Part Ex
We dealt with Che and the whole process was smooth! Kept in constant contact and helped us through from start to finish brilliantly. Highly recommend!
Went to view a car yesterday and had an…
Went to view a car yesterday and had an amazing experience. Workers were lovely, we had Josh who was helping us on the day and was extremely helpful. Would definitely recommend to everyone and would 100% come back!
Che provided great customer service…
Che provided great customer service from start to finish. He is very helpful and happy to answer lots of questions that we had. Trustworthy and reliable, would highly recommend
Really good experience with Jacob
Really good experience with Jacob, he rang me to talk through the car l, sent me a view videos, the good and the bad so I knew what I was getting, on arrive he greeted me. Even coming in on his day off, very plesent experience, talking through the car, extended warrenty cover, waited while I sorted my insurance, and set up my car tax, 10/10 would recommend
Excellent experience
Excellent experience dealing with an extremely professional company. Amazing stock of quality cars. Arrived from a long distance away and car was as described, spotless and was picked up from local train station in it. Special mention goes to the agent that dealt with me, Josh. Bent over backwards to make sure every question and query was answered and was a gentleman throughout. Will definitely use again.
Brill buying experience
Brill buying experience, phoned about the car, was sent a video showing it in detail, came to view, test drove and in my name in the space of 5 hours. Friendly service from Jacob answered all my questions and wasn't the typical pushy salesman.
Excellent from Start to Finish.
Just like to thank Lee and James with the attention I was given whilst having a warranty issue solved on my Mercedes E Class, absolutely fantastic.
I have no hesitation whatsoever recommending ACS, a great team, and further more, an excellent range of cars for every pocket.
Great customer service from Josh when…
Great customer service from Josh when enquiring about a car. He was polite, knowledgable and most importantly, he wasn't pushy. Thanks mate.
Jacob took us through a straightforward…
Jacob took us through a straightforward car purchase. No stress or hassle.
Great car at a great price. Very pleased.
Quick easy process. Che Dann
Quick easy process.
Requested info online and received a response via telephone quickly.
Was down to check the car over the following day (appointments available).
Checked over a wider variety of cars onsite. Impressed with the showroom which is inside - all cars are spotless inside and out.
Took the preferred car out for a test drive same day and completed the purchase drove the car home same day.
Everyone on site was helpful friendly and welcoming from the minute we walked in the door till we left the site.
Representative we used was Che Dann very professional and helpful, sorted the whole car purchase out very quickly wasn’t pushy left us alone to check out the cars when we selected on he left us alone again to check the car out in peace he accompanied the test drive and again left us alone to make the decision but was always close enough to be able to call over for more information.
Impressed with this site couldn’t fault it today.
Will update if any further information post purchase
What can I say
What can I say, after being another car company loyal for years I decided to make the switch. I have never received customer service this good in my life. Excellent communication, transparency, response time nothing was ever a bother or seemed like a silly question. The boys in particular Luke and Che need commended a praise and a raise from their manager 👏 less than a week turnaround from start to finish. Although from Scotland we are now looking to purchase a second car for my wife due to the amazing service. Thanks so much AutoChoice and Luke and Che
I bought a car from Jacob today
I bought a car from Jacob today, his customer service was outstanding he put me at ease from start to finish. I really appreciated the video he sent me prior to coming so I could see all aspects of the car and when I did come to view the car I did not feel pressured to purchase at all . He was thorough, professional and clearly knew what he was talking about. I would recommend auto choice and Jacob to anyone buying a new car.
Lack of communication
Prior to picking up my car I was generally happy with my experience with Autochoice, however I experienced a severe lack of communication after purchasing the car. The day before I was due to pick the car up I was told that it was delayed due to a new part needing to be fitted, which was on order. I understand this was necessary and was happy to wait, however as the days went on I was left to chase them up, with them never ringing me back when they said they would. This turned into me waiting 3 weeks in total from the date I was meant to collect the car, to finally picking it up. I had explained I needed the car due to work, meaning this put me at a major inconvenience. It had turned out that they tried to order cheaper versions of the original part, in order to save money on their end. This meant these cheaper versions did not fit the car properly and it was only in my third week of waiting that they ordered the correct original part. This turned my experience into a very stressful one.
I received great advice
I received great advice, prompt help and all the information I required was given to me quickly and well documented. I am very impressed with the service I received from Josh, who was professional, courteous, respectful and genuinely interested in helping me the best he could. I would highly recommend Autochoicecarsupermarket to anyone wishing to purchase a decent vehicle
Really helpful without being pushy
Really helpful without being pushy.
Great price for vehicle and knowledgeable about products.
Fast easy process
Fast easy process, done with a smile 😊 highly recommended cheers to Josh for the new car 🥰
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