AutoRentals-Crete Avis 

71
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Faultless service, clear pricing, full insurance, no hidden fees. Only rule is simply same fuel level on return. Our flight was delayed by 2 hours landing in Chania at 2am and Nick stayed long past hi... Voir plus

Noté 5 sur 5 étoiles

AutoRentals provided fair and clear pricing with full insurance cover, a fair fuel policy, and no hidden extras unlike many other providers that may initially look cheaper. That peace of mind, and a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything very smooth, no hidden costs. Very straightforward and pickup / drop from airport. Would 100% use this family run business again. I've rented cars in many countries and rate auto rentals hi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a lot of anxiety after researching car rentals on Crete (mixed reviews, hidden fees, pressure from staff), but landed on AutoRentals Crete after reading numerous positive comments on Tripadvisor... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location de voitures
  2. aussi dans
  3. Magasin d'accessoires automobiles

Informations provenant de diverses sources externes

AutoRentals Crete offers Car Rental booking service in Crete. We provide best cars, low prices, full insurance, and flexible terms, for business travelers and tourist.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

71 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(71)

8 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The best As always the service the car itself…

As always the service the car itself the complimentary olive oil and the completely hassle free transaction makes them the only choice for me. No nitpicking no attitude just great service and away you go. Thank you Dimitris and son George (annoyingly handsome) and the excellent multi lingual girl who met us and couldn’t have been more helpful.

12 octobre 2023
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Thank you!!!

Noté 5 sur 5 étoiles

One of the best hire experiences we’ve…

One of the best hire experiences we’ve had.

We were met at the airport in arrivals, paid for our car with cash (card is an option) and were soon on our way to the hotel.

The car was nearly new and in great condition, we had a Kia Stonic for the week.

Rates are all inclusive and you are fully insured without excess - so, no huge credit card deposit and no hard sell of pricey insurance additions when you collect.

You need a car to fully appreciate the island and to explore it at your own pace. Collection at the airport avoids lengthy transfers to your accommodation.

We will return to Crete and will definitely use these guys.

7 octobre 2023
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Thank you!!!

Noté 5 sur 5 étoiles

Perfect, nice, good price-performance ratio. Best in Crete

Dmitris and his staff are nice guys. Flexible, punctual, friendly and helpful service! We have never had any problem with our car. Autorentals-Crete made our exploration of the island smooth and exciting. Thank you guys.

10 septembre 2023
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Thank you!!!

Noté 5 sur 5 étoiles

Absolutely great

Dimitri and his staff is so great! Car was delivered earlier than planned and even gor an upgrade. Nice cars and fully insured. No need to stay for picking up the car. Next time hiring on Crete definitely again by Autorentals Crete!
Thanks again!
Paul
Netherlands

2 septembre 2023
Avis spontané
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Thank you!!!

Noté 5 sur 5 étoiles

Best choice for exploring Crete

We have been renting vehicles from Autorentals-Crete since 2017 (2-3 weeks per rent, 8 times in total). Initially we found this company as a result of a thorough research, having read many positive reviews on the Internet. We were not disappointed with our first experience, too, and became loyal customers from that time on. Flexible, punctual, friendly and helpful service! We have never had any problem with our cars so I can't even say how good the company is at solving them 🙂. Autorentals-Crete made our exploration of the island smooth and exciting. Thank you guys.

16 juillet 2023
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Thank you!!!

Noté 1 sur 5 étoiles

Initially nice but car was worn out

Initially nice people to deal with, strange booking process but ok. However the car was really worn out, struggled on the flat and the handbrake was worn. Tried to reason with the guys but things turned sour. Fact: the car had serious problems and inaccurate personal insults is not the way to deal with it.

10 juillet 2023
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Réponse de AutoRentals-Crete

Mr. Andy, thank you for your comment that broke the monotony of the hundreds of good reviews here and on other pages.
Of course we understand that you have just received our email:
"Hi
You are not a welcome customer and you are blacklisted.
We will cancel any possible new booking so please avoid it.
Best regards"
you got irritated and it was also the result of your bad review which has nothing to do with reality.
The story goes like this:
Mr. Andy made a reservation with immediate payment of the entire amount of the reservation and received a 5% discount without ever paying.
When we informed him, he replied that his card had a problem and if he could pay the full amount upon pick up and we accepted it.
When picking up the car he slyly avoided paying and our clerk didn't notice.
On the return of the car the employee was waiting for him to be paid but Mr. Andy never showed up as he had left the car in a parking lot other than the designated location and we found it a few hours later thinking that Mr. Andy's flight time had changed and he forgot to notify us.
When we emailed him to pay for the car rental which he didn't do when he picked up the car he asked us for a discount because the new car he received was not good, with a long story about its bad condition.
The truth is that Mr. Andy avoided booking a stronger and bigger car, but he booked a car with less features than he wanted.
(Neither the previous customer nor the next one who even requested an extension of the rental, mentioned anything about a problem with the car.)
But this is not a reason for a discount.
So he alone took the initiative with the threat of bad feedback to pay only 85% of the amount.
Mr. Andy, thank you again for the comment, but you continue to be an unwelcome customer!

Noté 5 sur 5 étoiles

Best car rental experience!

Have hired cars in many countries.. none have even came anywhere close to the treatment I received absolute perfection… great communication …. Great willingness to help as much as possible to make travel across the island easy, car was immaculate and we were greeted at the exit to the airport with our name on card clear easy to find, a lovey man took our luggage for us to the car, showed us around, efficient contract signing and they even give us a gift of Crete olive oil (which is delicious) and off we went then dropping the car off was sweet simple I will 100% coming back to Crete and 100% using auto rentals Crete again!

4 juillet 2023
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Thank you!!!

Noté 5 sur 5 étoiles

Excellent AutoRentals!

We had an excellent car rental experience with AutoRentals. Communication with Dimitris was so easy and clear, and George met us at the airport. He handled the handover and paperwork brilliantly. Our new VW Taigo was perfect. Thanks so much again to you both and we will be sure to hire again from you next year.

7 juin 2023
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Thank you!!!

Noté 5 sur 5 étoiles

Highly recommended!

I emailed Dimitris with only a couple of days notice, he responded within half an hour and we had a car delivered to our hotel as arranged. All very smooth, the car was immaculate ( they pointed out a couple of marks) and they invited us to take pictures. Contract was dealt with quickly and we were on our way. We just had to leave our keys at the hotel reception when the car was due for return. No stress at all. Car was perfect for our needs.
If we return to Crete will definitely use this company again and we recommended to others at our hotel too.

14 juin 2023
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Thank you!!!

Noté 5 sur 5 étoiles

A lovely company to hire from

A lovely company to hire from. This is a family run business and very easy to deal with. Met at the airport, quick paperwork and easy return at the end of the rental. I would certainly recommend and use again.

24 juin 2023
Avis spontané
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Thank you!!!

Noté 5 sur 5 étoiles

This is the third time that we have…

This is the third time that we have used this company. The cars are of a very good quality and there is a wide range to choose from. Dimitris was very helpful and always replied to emails without delay. I totally recommend this company and commend them for their willingness to help.

12 juin 2023
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Thank you!!!

Noté 5 sur 5 étoiles

Dimitris and his team were brilliant

Dimitris and his team were brilliant! My booking was quickly confirmed by email saying they would meet us at the airport. True to their word, they met us with a smile, the car was in great condition, and there were no hidden costs, insurance was great with all damage waivers covered. Great value and would definitely use again. Can’t recommend them enough. On drop off they insisted on giving me a lift back to departures even though it was only a couple of minutes walk. Best hire car experience I’ve had

13 avril 2023
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Thank you!!!

Noté 5 sur 5 étoiles

Excellent service and price

Very prompt confirmation when booking made. Didn't want to collect the car in Heraklion airport but in the city and wanted to drop it off in Chania city - other companies were not very obliging but this company offered to bring the car to me at my accommodation and again collect it from where I was staying in Chania. The very charming George was where he said, when he said. Would highly recommend this company, not only for the service they provided but also for quoting a realistic price that included everything and didn't attempt to add any extras.

14 novembre 2022
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Thank you!!!

Noté 5 sur 5 étoiles

Excellent customer service and car

Excellent car rental company - clear what car you are getting
They delivered to and collected from the hotel
Clear instruction
No hidden extras
Highly recommended

16 septembre 2022
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Thank you!!!

Noté 5 sur 5 étoiles

Amazing

Amazing
service as always! This is our second year in Crete and our second year that we
have rented a car from this company. No fuss, no fear: the paperwork gets resolved
quickly, and the cars are in a top-notch state. You get greeted by smiling faces and they
are not out to trick you. They really care for their customers!

31 août 2022
Avis spontané
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Thank you!!!

Noté 5 sur 5 étoiles

Proffesional, efficient and trustworthy.

We hired a small car for the day whilst on holiday in Gouves recently. We paid the deposit several weeks before and George turned up early on the day at the hotel with the car and paperwork to complete. It was all very efficient and we were off and driving within 20mins.

The car itself was almost new and in excellent condition. We drove to the other side of the island and it never missed a beat once, despite some high mountain passes and intense heat.

Overall I would highly recommend the team at AutoRentals-Crete for a faultless process and taking all of the stress out of renting a car abroad. Don't even consider any other company when in Crete, use these guys you won't regret it.

10 août 2022
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Thank you!!!

Noté 5 sur 5 étoiles

Exceptional service and trust worthy guys

Dimitris, Manos, Nick and the team are exceptional… honest nice and polite guys. We had one of the best car rental experiences and without a doubt will recommend to others too. New and clean cars with competitive price. Not easy to find a car of your choice during the holiday period / last min so worth booking in advance.

3 août 2022
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Thank you!!!

Noté 5 sur 5 étoiles

Great experience

Great experience, our flight was canceled twice in one month, but we were also able to reschedule our car rental dates. They did it without any problem, without additional costs... a friendly girl with our name was waiting for us at the exit of the airport, she walked us to the office and in 10 minutes we already got the car, exactly as we reserved. The car was in very good condition, low consumption, and everything worked well. The return of the car was also very smooth and fast. highly recommend!

24 juillet 2022
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Réponse de AutoRentals-Crete

Thank you!!!

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