AutoRentals-Crete Avis 

First class service from Dimitris. Rented in June 2022 all inclusive price. Best firm I have used. Prices are going up generally this year but no extras when you collect and no hassle.
Peter UK

AutoRentals Crete made our holiday in Crete much simpler and enjoyable. I already used their service in 2021 and I opted for them once again in 2022. Stellar service from start to finish. We were picked up at the airport and the person (forgot his name) made us feel welcome and explained everything in detail. The car was in outstanding condition and very clean. I will surely book again from this company if I visit Crete.

Dimitris and their team are just simply the best. They went over and beyond to help us and to deliver the car.

Manos is a great guy with a great sense of humour. He will make you laugh at the same time he is explaining everything with any single detail in regards to the booking and the car renting.

As I am sure we will be back to Crete, we will be using this company again.

I can’t fault this firm at all. Normally i dread renting cars on holiday, as there’s always so many hidden charges, or problems when you collect or return the car. In my experience autorentals don’t mess you about. They brought the car to me (and picked it up from me), all insurance etc was built in, and they’re the friendliest car rental folk I’ve come across. Manos was an absolute star - so friendly and helpful.

In Crete you can find lots of very cheap car rentals. But for peace of mind and also a really pleasant experience, I would thoroughly recommend this company. I’ll be using them again.

What a Wonderful experience renting a car from Dmitris and his team. Great communications, newer reliable car and I got the exact car (Seat Ibiza) that I reserved, which is unheard off in rental industry. Car is fairly new, very clean, no smell, everything works. Now let's talk about my GREAT experience with Dmitris and his team. I arrived at Chania airport and greeted with sign by one of this team member, who walked me to the parking lot to get the car (8 min walk to the left of the terminal) and I was driving out with it within 5 minutes time. The car was great throughout our 8-days there.
I returned the car at Heraklion airport, where Dmitris emailed me the details as to where to park the car and to drop off the key in a locked booth (since they don't always have people there). The instruction was to lock the car and drop off the key in a small hole that drops the key inside the locked booth. Well, I got to the airport, dropped off my wife at the terminal, I go the parking lot (8minutes walk to the terminal) I got out of the car, locked the car and dropped off the key inside that small hole. Problem is, I left my mobile phone inside the car still (UGH, I was so dumb, that was going to ruin the rest of our vacation) and there's no one there, plus we are only 80 minutes from our flight and we have not even checked in yet. I called Dmitris and he picked up right away and told me that his son can meet me there in about 30minutes. So I walked back to the terminal to check in, found a really long line and I knew I won't be able to get to the check-in desk for at least 40minutes, so I will miss Dmitris son at the parking lot. So I called Dmitris again, who told me that he'll ask his son to call me and to arrange something with him. So a few minutes later, his son George called me. He said he will get my mobile phone and he agreed to meet me right outside the terminal to give the phone to me. Well, 50minutes later, right after I finished checking in, George called, said he's waiting for me outside the terminal. And sure enough, he was there with a big smile and gave me my mobile phone. Another reason why we LOVE the Greeks, especially Cretan people.
George and Dmitris saved our vacation and made our Crete experience even more positive and made us want to come back even more.
I HIGHLY recommend AutoRentals Crete to everyone visiting Crete.

We rented a car from Heraklion a couple of weeks ago. Very friendly service. This is a small family run business and the son met us in the arrivals hall and walked us to the compound which is literally just behind all the corporate hire companies. There was no quibble about scratches on the car, he just said take as many pictures as we liked. There was no one at the compound when we returned the car so you just post the keys through the door of the office. Again, no quibbles after we had arrived back home. Would highly recommend this company. I researched many others that appeared to be cheap but had horrendous reviews, mainly around charging for scratches on the car that were probably already there.

Outstandingly excellent service from start to finish.

CDW is included so no nasty last-minute attempts to upsell, and my wife was included as an additional driver at no extra charge.

Even the car I got was brand-new with just 12km on the clock.

It was a genuine pleasure to deal with this local (Cretan) family-run company.

We rented a car with this firm in August of this year. It was the best car hire experience we've ever had. Airport handover was smooth and friendly, the insurance cover was perfect and we were not asked for money for any hidden extras. I even damaged the wing mirror on our car but Dimitris was 100% professional and we had no associated problems at all. HIGHLY RECOMMENDED!

Very good smooth process.First car hire ever.it went hassle free.Was very anxious hiring a car due to all the bad things u hear aka being forced to pay damage u didn't do etc.Really recommended and the car we got was decent, was worried the smallest car wouldn't be able to handle the tricky terrain of Crete but did so with ease.Unlimited mileage too so we travelled a fair bit and only spent £50 euros in petrol.recommend hiring a car in Crete as you need it if you really want to explore different parts.

This company and especially Dimitris (owner) is the best car rental company in Crete. First of all, they treat you as humans and not as a wallet (paying insurances, hidden fees, sudden damages, etc). They offer every year new cars with few kilometers and in good prices. As i visit Crete 2-3 times per year, after i book my airplane tickets then i call Dimitris to arrange my car. He is always available and willing to help even my flight arrives late. A firm represenantive is waiting in arrivals of airport or deliver car to your hotel. Autorentals website is very easy to use and you can find best cars with best prices. I highly recommend this company to whomever visits Crete !!!! Dimitris keep up the good work !!!

Our flight was 4 hours late and we arrived in the middle of the night and still we received the car. Everything with the rental, the deal, and the delivery was totally smooth. Very reliable and friendly company. I will use them again for sure.