While the reimbursement for the covered part is greatly appreciated, the time to respond to the repair center was disappointing. I was traveling out of town when I received a brake failure notice.... Voir plus
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While the reimbursement for the covered part is greatly appreciated, the time to respond to the repair center was disappointing. I was traveling out of town when I received a brake failure notice.... Voir plus
L'entreprise a répondu
This company has done exactly what it committed in the contract. When there was an issue with the car, they investigated and once they understood the problem….they promptly paid for the repair. I su... Voir plus
L'entreprise a répondu
Submitted a claim online, and waited 14 days to hear back. Called various numbers and could only leave messages as I couldn't reach a human. Then I got a call returned from Kyle, and he was great to w... Voir plus
L'entreprise a répondu
My experience with Discount ESP can be put in three letters. WOW!!! It is great dealing with these people. When it comes to extended warranty you may have doubts but you don't need to worry about Dis... Voir plus
At Autrella, we believe vehicle protection should come with real support and real people behind it. We specialize in service contract solutions for powersports, luxury, exotic, and specialty vehicles, helping customers and dealers access coverage options that fit their needs. Our team is committed to responsive service, transparent communication, and making the ownership experience easier when unexpected repairs arise.
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Alex is one of the best representatives I have encountered in a long time. He truly cares about answering any questions you may have. Alex is very professional, patient, thorough, and super pro-active. Due to his excellent customer service, I am considering buying another package for our other motorcycle. The process is easy and you will be surprised how the staff is available to lead you every step of the way. Highly highly recommend!
Alex, my sales representative, was and is the most informative and quick responsive rep EVER!
Be honest nobody really wants to spend extra money on these types of products but if you feel the need Alex is your contact and ESP is the company. ⭐️⭐️⭐️⭐️⭐️
The experience has always been easy and of the two claims on two separate bikes, I never encountered a problem.
Agent was professional, cordial, considerate and thorough.
He made the entire process easy and took special effort to make sure the plan suited my needs.
They are very responsive, friendly, and competitively fair in their coverage and pricing. I just covered my second bike with them. Thanks, Franko!
Requested a quote for my Harley Davidson motorcycle and received a quick response for an extended warranty. Devin Cardozo responded to my request and sent me the information. The process was easy and Devin answered all my questions. We worked out the best coverage and now I feel relieved having protection for the next three years. Thanks Devin for all your help.
I called to sign up for extended warranty. I spoke with Alex who explained the policy in detail and answered all my questions and concerns. I am a returning customer to ESP only left because I bought a BrandNew bike. Hands down great company and service
THE EASIEST AFTERMARKET WARRANTY COMPANY TO DEAL WITH !
From the initial phone call all the way through the process it was easy and done fast.. My sales rep was Devin Cardozo ask for him and he will get it done...
Fast service and never a fight to get warranty work paid. Y'all are great!
aside from a time issue, where the claim was submitted and the dealership had to wait almost 10 days before Discount ESP responded, but everything was covered and eventually the bike was fixed.
I have not had to use the warranty process and hope I don’t have to. I went with DiscountEsp after reading many reviews. My sales representative, Devin Cardozo, was excellent to work with and provided the necessary information I requested to make a decision on purchasing the warranty. Ask for Devin, he responds in a timely manner and provides all the information you need. I will do a subsequent review if I have to make a claim. Thanks Devin!!
I am working with Discount ESP, for both my Harley Davidson and my vehicle. The onboarding process is very easy.
Alex Salazar was exceptional in explaining the different coverages and helped me through the different payment plans. Thank you!
My claim was handled efficiently, professionally and quickly. I have absolutely no complaints and I have been recommending. Discount ESP to our friends and family.
This is my second esp contract from Discount. They are very responsive and the staff demonstrated a high level of knowledge with their product and matched my needs as I add a new bike to my collection. They beat Harley’s prices by a third. Devin Cardozo walked me through the process and shaped the contract to meet what I was looking for. He was very professional and clearly knew his products. Great person to interact with when requesting services and support.
Alex Salazar was very helpful. He patiently answered all of my questions and stayed in contact with me through email and text message. He made sure I was happy with my plan and all of my add-ons. The process was easy and the website/apps that I used were user friendly. Thank you for making this experience one less thing that I needed to worry about.
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