Autrella Avis 

1 337
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

While the reimbursement for the covered part is greatly appreciated, the time to respond to the repair center was disappointing. I was traveling out of town when I received a brake failure notice.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company has done exactly what it committed in the contract. When there was an issue with the car, they investigated and once they understood the problem….they promptly paid for the repair. I su... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Submitted a claim online, and waited 14 days to hear back. Called various numbers and could only leave messages as I couldn't reach a human. Then I got a call returned from Kyle, and he was great to w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My experience with Discount ESP can be put in three letters. WOW!!! It is great dealing with these people. When it comes to extended warranty you may have doubts but you don't need to worry about Dis... Voir plus

À propos de l'entreprise

  1. Assurance auto
  2. Agence d'assurance
  3. Compagnie d'assurance

Écrit par l'entreprise

At Autrella, we believe vehicle protection should come with real support and real people behind it. We specialize in service contract solutions for powersports, luxury, exotic, and specialty vehicles, helping customers and dealers access coverage options that fit their needs. Our team is committed to responsive service, transparent communication, and making the ownership experience easier when unexpected repairs arise.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(1 337)

77 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ask for Alex if you need to start service

Alex is one of the best representatives I have encountered in a long time. He truly cares about answering any questions you may have. Alex is very professional, patient, thorough, and super pro-active. Due to his excellent customer service, I am considering buying another package for our other motorcycle. The process is easy and you will be surprised how the staff is available to lead you every step of the way. Highly highly recommend!

29 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Alex

Alex, my sales representative, was and is the most informative and quick responsive rep EVER!
Be honest nobody really wants to spend extra money on these types of products but if you feel the need Alex is your contact and ESP is the company. ⭐️⭐️⭐️⭐️⭐️

5 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Simplicity

The experience has always been easy and of the two claims on two separate bikes, I never encountered a problem.

29 novembre 2024
Noté 5 sur 5 étoiles

Agent was professional

Agent was professional, cordial, considerate and thorough.
He made the entire process easy and took special effort to make sure the plan suited my needs.

2 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Quick response for a extended warranty

Requested a quote for my Harley Davidson motorcycle and received a quick response for an extended warranty. Devin Cardozo responded to my request and sent me the information. The process was easy and Devin answered all my questions. We worked out the best coverage and now I feel relieved having protection for the next three years. Thanks Devin for all your help.

2 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I called to sign up for extended…

I called to sign up for extended warranty. I spoke with Alex who explained the policy in detail and answered all my questions and concerns. I am a returning customer to ESP only left because I bought a BrandNew bike. Hands down great company and service

27 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great experience

From the initial phone call all the way through the process it was easy and done fast.. My sales rep was Devin Cardozo ask for him and he will get it done...

22 novembre 2024
Avis spontané
Noté 4 sur 5 étoiles

wait time

aside from a time issue, where the claim was submitted and the dealership had to wait almost 10 days before Discount ESP responded, but everything was covered and eventually the bike was fixed.

21 octobre 2024
Noté 5 sur 5 étoiles

Sales Representative (Devin) great to work with

I have not had to use the warranty process and hope I don’t have to. I went with DiscountEsp after reading many reviews. My sales representative, Devin Cardozo, was excellent to work with and provided the necessary information I requested to make a decision on purchasing the warranty. Ask for Devin, he responds in a timely manner and provides all the information you need. I will do a subsequent review if I have to make a claim. Thanks Devin!!

20 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Discount ESP, AWESOME to work with!

I am working with Discount ESP, for both my Harley Davidson and my vehicle. The onboarding process is very easy.
Alex Salazar was exceptional in explaining the different coverages and helped me through the different payment plans. Thank you!

19 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great experience and informative staff

This is my second esp contract from Discount. They are very responsive and the staff demonstrated a high level of knowledge with their product and matched my needs as I add a new bike to my collection. They beat Harley’s prices by a third. Devin Cardozo walked me through the process and shaped the contract to meet what I was looking for. He was very professional and clearly knew his products. Great person to interact with when requesting services and support.

11 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Alex Salazar was very helpful

Alex Salazar was very helpful. He patiently answered all of my questions and stayed in contact with me through email and text message. He made sure I was happy with my plan and all of my add-ons. The process was easy and the website/apps that I used were user friendly. Thank you for making this experience one less thing that I needed to worry about.

8 novembre 2024
Avis spontané

L’expérience Trustpilot

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