Autrella Avis 

I can not say enough about the service and ease of the claim process. I've submitted 4-5 claims and it has never been any type of issues or hold ups while processing and getting my bike fixed. I highly recommend.

Frank was very informative and helpful getting my extended warranty on my 2023 Road Glide 3. My original warranty was expiring in a couple days so time was of the essence to get a good rate. Frank was on it from the first contact and we got it all done. Pretty smooth process.

On 2022 Harley Roadglide I started having issues with the charging system.
As I was riding I noticed smoke rolling out of the Voltage regulator and pulled over and had to quickly pull the main fuse to get it to stop before my bike burst into flames. I had it towed to the dealer where they diagnosed the issue being the stator over charging causing the voltage regulator to go out. They put an estimate together and sent it into DESP. Almost 2 thousand dollars parts and labor. DESP authorized the work to be done and paid all but the deductable 100.00 Thanks to DESP I was able to get my bike properly diagnosed and repaired and back to having my knees in the breeze. Ive had them for a while now and wont have a bike without them. Theyre exactly like having a Harley extended warranty without all the hassle and for less than a third of the cost and to make things even better you dont have to have all of the money for the warranty up front. You put 10 percent down then make a small payment depending on the coverage you get and to even make things better...they toss in the tire and wheel coverage FREE where with Harley you pay an additional charge. Ok...so now after reading this youre thinking DESP isnt good at the dealer. YES IT IS..and its also good at your favorite cycle shop as well. Go back and read...I had my bike repaired at the dealer where I bought my bike. So go ahead and pay thousands for an extended warranty.
But you have to ask yourself...do I really want to be a Stunaats and pay all of that when I can get the exact same coverage for a fraction of the cost?? Yeah...thats what I thought...Lifes short...save some money ...make momma happy!!!!

I worked with Franko Cardozo, very professional, with no pressure.

Covered a breakdown on our Tri Glide. Repaired at HD dealer. All good!

Never an issue using my extended warranty through DiscountESP. Smooth and painless process for me and the dealership.

Quick easy with no issues

Fast review and approval of work order for damaged tire. Hassle free

I had a flat. went to dealer and they tried to contact ESP. Can only contact by email?
I had to pay for the service and wait to see if my claim was allowed? waited a week+ to have the dealer call and say they (the dealer) was paid. then waited for the dealer to credit my account. i was under the understanding ESP would approve and pay the dealer, not me.

Always taken care, good company

I had to do nothing, dealership called them and took care of everything

Went to my Dealership for 65K service and the tech noticed that my rear tire was low on air
This tire was only 3months old. They told me that they found something in the tire on DSP approved the claim to replace the tire. I really enjoy the peace of mind that having my DSP Policy .

I traded motorcycles and wanted to transfer my current coverage to the new bike. The Discount ESP process for that was made very easy by the representative I dealt with, Franko Cardozo. Franko was super helpful and friendly. The entirety of our interactions were prompt and informative. I had envisioned a much more laborious process but Franko made quick work of everything. Thank you very much!

Great service!!

Awesome service as I always Discount ESP!

Recently had my first claim with Discount ESP. The claim process was simple and Discount ESP worked directly with my repair facility to approve the required work and make the payment for it. Very happy with Discount ESP.

They paid for the repair. No problems on my end.

I had a thoroughly disappointing experience with this warranty company. When my motorcycle’s master cylinder failed while I was in Brooklyn, I had no choice but to travel to Long Beach, NY in first gear. During that stressful journey, my clutch also burned out because the only way to manage was to rely on it.

What’s worse is the lack of communication from the warranty company. Not a single representative reached out to me, and it took nearly a month for them to address the issue with the dealer. Even then, they are only covering a small percentage of the repair costs. In hindsight, I should have opted for the Harley Davidson warranty to avoid all this hassle.

The customer service has been incredibly frustrating as well. It’s nearly impossible to reach anyone by phone; all communication must be conducted via email, and here I am still waiting for a response. This has been a truly disappointing experience, and I strongly advise others to think twice before choosing this warranty service.

What made this last experience great was the ease and quickness that the dealership was able to contact DESP and get the approval,followed up by all the business being taken care of. I paid my deductible and was out of there in a Flash.

I had two issues an both issues were taken care of I just who’s you could call to get approval instead of emails sometimes it takes a couple days to get a response otherwise it’s great