While the reimbursement for the covered part is greatly appreciated, the time to respond to the repair center was disappointing. I was traveling out of town when I received a brake failure notice.... Voir plus
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While the reimbursement for the covered part is greatly appreciated, the time to respond to the repair center was disappointing. I was traveling out of town when I received a brake failure notice.... Voir plus
L'entreprise a répondu
This company has done exactly what it committed in the contract. When there was an issue with the car, they investigated and once they understood the problem….they promptly paid for the repair. I su... Voir plus
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Submitted a claim online, and waited 14 days to hear back. Called various numbers and could only leave messages as I couldn't reach a human. Then I got a call returned from Kyle, and he was great to w... Voir plus
L'entreprise a répondu
My experience with Discount ESP can be put in three letters. WOW!!! It is great dealing with these people. When it comes to extended warranty you may have doubts but you don't need to worry about Dis... Voir plus
At Autrella, we believe vehicle protection should come with real support and real people behind it. We specialize in service contract solutions for powersports, luxury, exotic, and specialty vehicles, helping customers and dealers access coverage options that fit their needs. Our team is committed to responsive service, transparent communication, and making the ownership experience easier when unexpected repairs arise.
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Franko Cardozo is a top notch rep. I had called discount ESP about 2 weeks ago and spoke with him about possibly getting a warranty, he sent me a quote with the prices that I’d pay and even offered me a free year on the 2 year warranty which is awesome. He followed up with me about last week and I asked him questions about everything, and he was very patient with me. So I pulled the trigger, he mad the process super simple and easy. 10/10 would definitely earn my buisness again.
Amazing customer service answered all my questions handled all aspects professionally and super helpful with all aspects of coverage to payments and responded quickly to all questions
This was the easiest and fastest time that I secured a warranty for my motorcycle. Working with Alex was awesome, He even answered all my questions that I had pertaining to the warranty application. Highly recommend discount ESP for any of your motorcycle or vehicle Extended warranty needs. Respectfully, Anthony.
Alex is great to work with. Quick to respond. Very helpful and very patient with my questions. Been with this company for a few years and they are the best around. Thanks again, Alex.
Frank was very profession getting me set up. Very easy. Haven't made a claim I just stated my policy but sign up process was smooth.
Mr. Franko Cardozo was a consummate professional assisting with a new policy to continue extended service plan for the next five years on my new motorcycle.
Coverage plan was straight forward easily understood and process fast, efficient, and simple.
M. Steelman COL (R), USA
Devin at Discount ESP was patient and answered all my questions and made my extended warranty happen for my HD TriGlide ..... Now I will feel confident and no stress on my trips knowing I'm protected from any expensive repairs if needed.
Devin provided excellent customer service, answered all of my questions and helped me get I wanted within my budget. I would highly recommend you guys to contact Devin and this is my second time purchasing an extended warranty from Discount ESP.
It was a pleasure working with your company. Thank you
My experience with Discount ESP can be put in three letters. WOW!!! It is great dealing with these people. When it comes to extended warranty you may have doubts but you don't need to worry about Discount ESP. They have covered my 2016 50,000-mile Harley CVO from an amplifier to major engine work. Thank you Discount ESP!!!
Our rep Devin was great. He answered all of our questions pertaining to the coverage offered and provided clarification when needed. He communicated with me throughout the entire process to ensure my enrollment went smoothly… even during the weekend! Amazing!
I just got started with DiscountESP. They came highly recommended and I can say they haven’t disappointed. The onboarding process was conducted in a friendly and professional manner. Looking forward to what comes next.
We do not sell Discount ESP out our dealership but they are the easiest to deal with outside of the VSC contracts we sell. I wish other companies made it that simple to file claims and receive payment.
Very easy and seamless process. This company came very well recommended and I was not disappointed.
Franko & Devin were extremely helpful--quick, friendly, & knowledgeable. This new policy is my 3rd one over the years; I've never had to make a claim, but I'm sure
--if/when I do, it'll be handled with the same dispatch was the application process.
Today, I worked with Krystal Reed, who was attentive, and helpful and assisting me with a payoff on one of my extended warranties, and partial payoff of another.
Working with Krytstal has been a pleasure and painless experience, she assisted me with processing of both policies.
Working with Discount ESP has been a great experience from pre-sales, post-sales as well as accounting support.
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