Awaiting a refund. Purchased through Boohoo and paid via Klarna who are now looking to be paid for items I returned. I have full tracking information and will not let this lie. Will take it further... Voir plus
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Lisez les avis des autres
Still waiting on a partial refund which was offered as an incentive to not return the product. Have photo proof of the refund offer and they have so far ignored all contact. Would not have purchased h... Voir plus
What the hell are Debenhams doing selling clothes that are embarrassingly poor quality from some third party retailers called Azura!! Awful product and now I’m struggling to speak to a human to ar... Voir plus
Avoid at all costs. I really wish I had checked reviews before ordering. I placed my order through Debenhams, and honestly, both companies have been just as disappointing. I returned items worth £... Voir plus
À propos de l'entreprise
- Magasin de vêtements pour femmes
- Magasin de vêtements pour bébés
- Magasin de vêtements de plage
- Magasin de couture
- Maison de haute couture
- Magasin de vêtements pour hommes
Écrit par l'entreprise
Azura Runway exists for the passion of fashion. Our mission is to provide the biggest brands in the world at the best prices possible and work hard every day to become a global luxury shopping destination for the confident fashion customer. Azura runway brings you more than 800 of the world’s most coveted designer brands, including Gucci, Dolce & Gabbana, Chloe, Balenciaga, Saint Laurent, Isabel Marant, Prada, and Stella McCartney ... with new arrivals daily.
Coordonnées de contact
Australie
- www.azurarunway.com
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Brand should be petite!
The brand should be advertised as petite. I am average height 5ft 7 and you could almost see my underwear the dresses were that short. I was absolutely gutted when I tried them on as I was looking forward to wearing them on holiday.

Réponse de azurarunway.com
DO NOT purchase from here
Wish I had looked at these reviews before purchasing!
Item quality is so terrible and cheap and it took a lot longer to get to me then advised. Nearly a month longer
The customer service has also been very terrible and I am extremely unhappy with the service I have received.
Edit: I am trying to return it now and am getting no reply from the company. Very terrible service

Réponse de azurarunway.com
Terrible
Terrible! I bought an item, it was sent to the wrong address, I am contacting the company for a month now and they still haven't proceed my refund! Even after being proven that the mistake was not from my end. Complete disrespect to the clients.

Réponse de azurarunway.com
Bought a dress
Bought a dress, un beknown to me it came from Hong Kong, thin material, poor quality, the sizing was way off, I cannot wear it...they are a terrible company to deal with. WILL NEVER BUY ANOTHER THING OFF THEM AGAIN. Their clothing looks beautiful in their pictures, don't be fooled, they are rubbish. The cost to post back is more than this piece of rubbish is worth, then offer 50% refund, what happens to the other 50%? for a dress I cannot wear, what a total waste of money.
THIS WAS NO CHANGE OF MIND, POOR QUALITY AND SIZING.
Why not make Australian customers aware your garments are Hong Kong made, and this where products will need to be returned at our cost, people just give up because of the expense to send back. In times of hardship, very unethical.

Réponse de azurarunway.com
Misleading advertising…
Wish I looked at these reviews before being misled into sending Azura money via Catch in response to an advert for a suit (note, the advert and accompanying photo was for a suit not a jacket/blazer). I was sent a jacket only and what followed was a month of pain and stress to recover my money. Had to escalate to Consumer Affairs. Finally got my money back but no apology or compensation from this deceptive seller. I've read similar reviews for their other businesses e.g. Aurza Reborn.

Réponse de azurarunway.com
The dress I brought from Catch Of The…
The dress I brought from Catch Of The Day ,sold by Azura Runway was nothing like the dress they advertised to sell. The dress I received was absolutely horrible, it was not the same colours as the dress they were selling and it had no shape at all (is like 2 pieces of material sewn together). I would not recommend-very disappointing.

Réponse de azurarunway.com
Ordered a hoody from instagram
Ordered a hoody from instagram. Size is ridiculous, and the quality is the worst i have ever seen. The material is cheap, nasty and horrible. The image/pattern on the front is very faded and blurry, like it has been photocopied 500 times before print. The worst experience ever. Never again I gonna order something from instagram

Réponse de azurarunway.com
Azura Runway Displays Multiple Pricing
Azura Runway displays multiple pricing for the same items that is prohibited by Australian Law.
It happened that I purchased the same item from Azura Runway on different sites. They charged me different prices and ended up cancelling the order with the lower price.
I am planning to report this issue to Consumer Affairs and lodge the complaint.
Crucially businesses must understand what happens if you have displayed multiple prices for the same good or service, what price you should honour and what are the penalties.
You displayed multiple prices for the same belt. $170 on OZSALE and $153 on eBay. You must honour $153 and cancel $170. You’ve done completely opposite. You charged me $170 and cancelled $153.
This is not acceptable.

Réponse de azurarunway.com
Hilariously Terrible
Ordered a hoody from instagram. Size is ridiculous, and the quality is the worst i have ever seen. The material is cheap, nasty and horrible. The image/pattern on the front is very faded and blurry, like it has been photocopied 500 times before print. Genuinely gave me a good laugh but ultimately a waste of 33 quid. Avoid at all costs

Réponse de azurarunway.com
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY
If I could leave a lower star rating than 1 then I would. This company is very possibly just a scam. They will take your order and money and then when you chase where your item is after a week they tell you that they can’t process it and are cancelling your order. Very dodgy.

Réponse de azurarunway.com
Super bad
Super bad! Their website is like a scam, they take forever to reply also
Seriously bag quality items
I bought 2 S size adjustable swimsuits. I received different sizes. One would be fine as an S, the other looks like an XL and is marked S. But the real problem is the manufacturing quality. I was shocked! No finishes whatsoever. Shame on them for handing something like that over to someone. The material is never swimwear, it is almost transparent and will be used for underwear.
I spoke to them and they said "sorry you didn't like our product!" It's not a question of liking! Sorry about the crappy product we sent you."
Now I want to return it and they say I didn't ask for a return label. What? They would have to send it. If I pay for shipping to China it will be super expensive.
They clearly don't know how to be good commercials. I wasn't thinking of making a comment here, but it's all so surreal that I felt obliged to warn anyone who is going to buy
3 WEEKS NO REFUND NO RESOLUTION
Purchased a top last month and heading into the 3rd week with no resolution and the same automated responses and no resolution offered.

Réponse de azurarunway.com
Do not BUY from Azura Runway
Ordered multiple items weeks ago and I havent received anything and they refuse to respond to me regarding the issue. NEVER again will I buy from Azura Runway.

Réponse de azurarunway.com
Total scam
Total scam. After multiple attempts to contact for over a month was told order had been cancelled. However they didn’t tell me nor did they give refund. AVOID AT ALL COST

Réponse de azurarunway.com
I ordered several things & received…
I ordered several things & received none. I tried numerous times to contact customer service with no reply & no refund. SCAM!!

Réponse de azurarunway.com
Absolutely no class and dont trust ..
Absolutely no class and dont trust ..
Over a month waiting on a top and blocked me on Facebook as I asked where it was
Items came as described within 2 days…
Items came as described within 2 days from ordering
Great experience
Great experience, ordered 6 things 2 came in a different parcel however all arrived in 3 days from ordering. All have original tags and are exactly what I expected. Great job
1 start for that service. Stay away!
Received my order over 2 weeks! From my understanding, they do drop ship even do not own those brands. Anyway but only I can give 1 start for that service. Stay away!
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