Baby Sensory Avis 

147
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We love Baby Sensory! My baby is 6 months old, and we’ve been going to Katie’s sensory classes since she was 2 and a half months. It’s the highlight of our maternity leave week! She loves the songs, s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have been going to baby sensory since my baby was 3 months old! She’s now 8 months! Katy is soo great with all babies, my daughter gets excited walking into the room, she knows exactly where we are... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Booked a class for 5th June at the Stevenage location. Turned up for the class to be told no one is here for the class the leader taking the class just hasn’t turned up… no one contacted me it has bee... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Baby sensory woking has been so much fun! I attended classes with my first baby from 3 months old and I was apprehensive to how I would manage looking after my baby, (feeds/naps/changes) whilst gettin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Éducation & formation

Informations provenant de diverses sources externes

We are a Franchise based company so if you leave a review, please let us know what area you are based so we can pass your feedback on to your local business team. Baby Sensory provides ideas for creative play, massage, tummy time, movement, visual development, textures, scents and music in simple practical ways that can be easily repeated at home. We also use a combination of original and traditional songs and rhymes to develop early speech and language skills, and sensory signing activities to help you and your baby communicate from birth.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

147 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(147)

24 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent classes - great for parents too!

I took by baby to Baby Sensory over 16 years ago and loved every moment. As new mum living away from my family I found them to be absolutely vital in getting out and about and meeting other parents. The content of the sessions were second to none and I had so much fun with my baby and learning about her development. With my second baby it provided a one stop shop with so much variety as I struggled to fit in as much 2nd time around and it provided a welcome baby date for me and my bubba.

7 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Baby Sensory Northampton! ❤️

I decided to take my son along to baby sensory for our final month together before I went back to work! I absolutely loved these classes and more importantly so did my son. He loved the songs, his face lit up every time he heard the familiar music. He gained so much confidence, crawling after a few sessions as he was so keen to get to all the new things we were introduced to each week. The classes are always well attended which meant we were able to meet other parents and babies, the classes last an hour which is well planned and it goes so quickly! We will miss these sessions so much but I am so thankful that I found them!

22 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Lovely& fun program & friendly Sensory play Instructors

I joined Sensory Play with my 4 weeks old daughter and we absolutely loved it.It was nice getting out from the house,meeting other mums & dad's and the 6 weeks programme was lively. Abbie & Helen were very friendly and welcome and fun to be around.We will definitely join some other sessions later on in the year.Thanks Abbie and Helen!You are doing an amazing job!

21 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

We absolutely loved Baby Sensory Bristol EAST

We absolutely loved Baby Sensory.. Oscar joined when he was 3 weeks old and getting out of the house during those first few months, and meeting other new mums & dads was just what we needed.
Helen & Abi are very welcoming and accommodating - we will miss them both!
We made lovely friends too!
Thank you Helen & Abi x

8 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Terri is amazing at the Dudley one!

I started taking my son to the Dudley one when he was around 6 months. From the first Day Terri so is friendly making you feel very welcome & explains how it works, respectfully addressing mom and baby by their first name. It crazy how she remembers. Each register she comes round has a little chat to see how you got on in the week. Overall I’m so grateful for all the hard work Terri does, you can clearly see how hard she works. Each week is a different theme and multiple different sensory activities for the babies to do. You can see how all the babies are drawn in. It’s a welcoming environment where all the parents chat and enjoy watching all the babies grow each week. My son went from sitting, crawling and then walking in the space of 4 months. I believe Terri class had a massive impact on his confidence allowing him to develop. My son graduated today and she made a massive fuss which I appreciate so much.

Terri is a superstar with the babies. I honestly wish her all the success & I highly recommend taking your babies there. ThankYou ever so much! ❤️

2 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommend Baby Sensory

Me and my daughter joined Baby Sensory East Bristol when she was 3 and a half months and we went weekly until she was 10 months. We loved going to sensory and my baby always had so much fun. The sessions are educational filled with lots of activities/songs/props that you might not have at home yet. She especially loved seeing other babies! Highly recommended

20 décembre 2022
Avis spontané
Logo de Baby Sensory

Réponse de Baby Sensory

Thank you so much Kelly for taking the time to leave us such a positive review. We are so delighted you enjoy the classes with your daughter. We have passed this on to your local Practitioner who will be thrilled to receive this!

The Baby Sensory Team

Noté 5 sur 5 étoiles

Absolutely fantastic!

Sad day last Tuesday as it was my son’s last Baby Sensory class! ☹️😭 We started coming to Baby Sensory Bristol East when my son was just 7 weeks old and have absolutely loved it ever since. 👶😍 It was even the first outing I made in the car with him on my own! 🚗🤣 I could not recommend Baby Sensory Bristol East more- Helen and Abi are absolutely fab and we will really miss seeing you every week! Thank you so much for making my boy thrive every Tuesday! 😘 xx

20 décembre 2022
Avis spontané
Logo de Baby Sensory

Réponse de Baby Sensory

Wow Hannah this was an end of an era for you (and us) - we are always so sad to see our wonderful parents and babies leaving classes. We are so thankful for your lovely review. Helen and Abi run brilliant classes and they will be thrilled to see you have left a review which we will pass on.

Noté 5 sur 5 étoiles

Have attended baby sensory bristol east…

Have attended baby sensory bristol east with both my babies and have loved the classes. Helen is an amazing class leader and so friendly and great with the babies. She puts so much effort in to each class and and both my babies have loved the classes. Would highly recommend for anyone looking for a baby class.

21 novembre 2022
Avis spontané
Logo de Baby Sensory

Réponse de Baby Sensory

Thank you so much Charlotte for taking the time to leave our Baby Sensory classes a review. Helen is fantastic and we are so pleased to hear you have enjoyed the sessions. We have passed on your lovely comments to Helen as we know she will be delighted to see this review!

Noté 5 sur 5 étoiles

My girls had the best 1st year

Both my girls went to Baby Sensory North Cornwall and loved every single class. Kate is amazing at what she does and puts 10000% in every part of it. We are so pleased we had the opportunity to do a full year of baby sensory twice and we are a tad emotional it's over. I would highly recommend this class to anyone with a baby it really is magical and an amazing experience. Thank you Kate....now please do Toddler Sense haha xx

19 novembre 2022
Avis spontané
Logo de Baby Sensory

Réponse de Baby Sensory

Kate, thank you so much for your wonderful comments about Kates Baby Sensory classes. We are delighted you have enjoyed the sessions so much. We have passed your lovely feedback onto Kate and she will be thrilled to see this! Let's hope she takes on Toddler Sense soon so you can continue your journey with us ;)

Noté 5 sur 5 étoiles

I would highly recommend baby sensory…

I would highly recommend baby sensory Sutton!
My daughter and I have done three terms of baby sensory classes in Sutton. We started when she was about 5 months and just now “graduated” at 14 months. It’s been such a great activity! The classes are incredibly well run and Suzie Franck who is the activity leader in Sutton & Wimbledon have just been so lovely.
We are going to miss our baby sensory classes on Tuesdays but we will be continuing on with toddler sensory and are exited about that.

15 novembre 2022
Avis spontané
Logo de Baby Sensory

Réponse de Baby Sensory

Thank you so much Lovisa for taking the time to leave Baby Sensory a review. Suzie is a fantastic Practitioner and we have passed your wonderful comments on to her, she will be thrilled to see this. We are delighted you are now graduating to Toddler Sense, we know you will have so much fun!

Noté 1 sur 5 étoiles

Withholding refund no fault of mine

This company cancelled a class on me last minute and I requested a refund as I couldn't make an alternative date and time. Its now been well over a month and I keep chasing and keep getting rubbish customer service and constant repetitive lies. Oh and management is always unavailable. Had to lodge a complaint with consumer affairs and police. Not about the money but the principle of the matter.

23 août 2022
Logo de Baby Sensory

Réponse de Baby Sensory

Dear Sarah,

Thank you for your feedback which we take very seriously. As our company is a Franchise, all our Franchisees run individual businesses. In order for us to help you further, if you could provide us with the area you are located in, this would be most helpful, we can then get in touch with the Regional Manager for the area to get this resolved for you.

If you could please either let us know by responding here or e-mailing us at supplies@babysensory.co.uk or info@wowworldgroup.com

We look forward to hearing from you.

The Baby Sensory Team

Noté 5 sur 5 étoiles

We love the Thurrock and Rainham Baby Sensory classes

We attend the Thurrock and Rainham baby sensory class each week at Whitmore Hall in Grays. It’s always so enjoyable and the class leader and owner are so knowledgable and friendly. The activities are different each week and has a lot of different props which are always well cleaned and looked after. I attended for a year with my first baby and have been coming for past 6 months with my second. We love it each week.

8 juin 2022
Avis spontané
Logo de Baby Sensory

Réponse de Baby Sensory

Dear Elizabeth,

Thank you so much for taking the time to review our classes. We are delighted you enjoyed the sessions with your first baby and now your second!

We hope you continue to get much enjoyment out of every class and the opportunity to meet others and spend time with your baby.

We will be sure to pass on your review to your local Franchises Claire and Stevie as we know they will be delighted with your feedback.

The Baby Sensory Team

Noté 5 sur 5 étoiles

Entire family enjoyed being a part of…

Entire family enjoyed being a part of baby sensory. So much so that we took turns through the entire first year of baby growing up with accompanying her to class. This permitted mum, dad, aunty and nana to experience the rich environment each week which progressed to lasting friendships with other like minded. Highly recommend !! At Mt Eden Auckland with Kay. I’ve gone on to publish a book with sincere thanks to Kay for helping me start over in life Thru the innocent eyes of my grandie. I’ve since gifted Kay a box of my books which not only inspired my journey but also my granddaughter who is now two and a half and who enjoys seeing her baby self in picture form enjoying early life. I’m hoping Kay can pass these to other parents who can benefit from our experiences in her classes!

24 mai 2022
Avis spontané
Logo de Baby Sensory

Réponse de Baby Sensory

Dear Suzi,

Wow, it is wonderful that all your family have had the opportunity to be involved with our Baby Sensory classes!

Thank you so much for taking the time to provide us with feedback and we are delighted you have all enjoyed the classes.

If you are able to provide the location of the classes you have attended, we will send this on to the local Franchisee.

Thank you again.

The Baby Sensory Team

Noté 5 sur 5 étoiles

Excellent- Highly recommend

I take my baby to Baby Sensory Bristol East and he absolutely loves it.

Our leader is excellent and the classes are great value for money. We leave every week with a new idea for things to do at home and with smiles on our faces.

Thank you for the great service!

17 mai 2022
Avis spontané
Logo de Baby Sensory

Réponse de Baby Sensory

Dear Jodie,

Thank you so much for your feedback. We are delighted you leave every week with a new idea for you to re-create at home.

I have passed your lovely feedback to the local Franchisee, Helen, who we know will be so grateful for you taking the time to write this for her.

We hope you have many more happy times to come at Baby Sensory!

The Baby Sensory Team

Noté 1 sur 5 étoiles

Do not buy a franchise from this…

Do not buy a franchise from this company .
You will be told you will receive help but don't. As long as they get there quarterly payments to the brand and then monthly payments to the "master franchisee "
They only care about the money .
This is just my personal opinion and you should do your own research. Maybe ask the copious amounts of former franchise owners

26 février 2022
Avis spontané
Logo de Baby Sensory

Réponse de Baby Sensory

Dear Mg,

Thank you for your recent review and for letting us know how you feel. This does come as a surprise to us (the Licensor) as we are a large long-standing franchise company with rigorous policies and procedures in place to support our franchisors who in turn work closely with their franchisees to deliver our award-winning programmes successfully in their local area.

We do appreciate that this is your personal opinion and completely agree for anyone embarking on any franchise business to take their time and complete a thorough due diligence including but not limited to talking to other franchisees anywhere in the country and attending classes. This is why we have a process in place to ensure a new franchisee is supported through the fact-finding stage.

Kind regards,

The Baby Sensory Team

Noté 1 sur 5 étoiles

Classes getting cancelled

I signed up for the first time for my 2month old baby. Never atteneded any classes as the lady cancelled classes, two weeks in a row, last minute.l, due to this I asked for a refund as I didnt trust her anymore. She kept saying she will refund me but she hasn't, I have messaged her many times and still no refund. I wouldn't recommend baby sensory to anyone as they are a waste of time. Go to other classes.
Going to get in touch with my bank now, I think

22 février 2022
Avis spontané
Logo de Baby Sensory

Réponse de Baby Sensory

Dear Rin,

We are so sorry to hear about your experience. All our Franchisees are individual business owners, so we would need to get in touch with them to find out why these issues have arisen. If you could please provide us with details of the classes you were hoping to attend (including the area), we can get in touch with them on your behalf.

Please do e-mail us directly to: supplies@babysensory.co.uk or info@wowworldgroup.com and we will look out for your e-mail.

We hope to hear from you soon.

The Baby Sensory Team

Noté 1 sur 5 étoiles

Even though my last review got a…

Even though my last review got a response. And I’ve emailed no one has still responded. Absolutely shocking really! Wouldn’t recommend baby sensory to anyone. There are a lot more groups out there that aren’t just in it for the money.

12 janvier 2022
Avis spontané
Logo de Baby Sensory

Réponse de Baby Sensory

Dear Rebecca,

Thank you so much for your review.

As per our e-mails, please do get back in touch with us at: supplies@babysensory.co.uk if you are still experiencing problems. We can raise this again with the Regional Manager of the area and continue to help resolve the issue. We are always happy to help.

Our inbox is always open for you and were are also always happy to speak with you over the phone.

As per our e-mail, please do get back in touch if there is anything we can help with.

With very best wishes,

The Baby Sensory Team

Noté 3 sur 5 étoiles

The sessions and the lady running the…

The sessions and the lady running the sensory group I attend are enjoyable but my issue is with their terms and conditions.

Every other baby group I attend offers a courtesy class or credit if I cannot attend a class but Baby sensory are very strict about this not being the case. I can only gift sessions to other people... it's a lot or money down the drain if you can't attend due to sickness or holiday. I won't be re-booking again because of this. I think its wrong that they keep the money even if notice is given and can offer the space to others making twice as much money!! Very disappointing.

6 novembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Terrible communication

Our last summer class was cancelled and I was not informed of this. I sent Facebook messages and emails and did not get a response. I was asking if it had been cancelled and if there was a make up session or refund.
I finally got through to the owner via WhatsApp. She said she would refund the session but over a month on I have not received this even after many message exchanges and me constantly chasing this up.
If I had been informed in the first place I may have been more forgiving.
Terrible communication and if you have a problem she doesn't seem to care.

4 octobre 2021
Avis spontané
Logo de Baby Sensory

Réponse de Baby Sensory

Hi there,

We are so sorry you are having difficulties receiving a refund. We are a Franchise based company so if you could please let us know the area you are based that would be great, we will then get in touch on your behalf with that individual Franchisee to resolve the issue. We will send you a link so you can privately provide us with your details and we will be in touch.

Alternatively, you would be welcome to e-mail us on info@wowworldgroup.com

We look forward to hearing from you soon.

The Baby Sensory Team

Noté 3 sur 5 étoiles

Fun class but admin were slow to deal with payment issue

The class is fun and my baby thoroughly enjoyed the term. It’s also great to have an opportunity to chat to other mums mid-way through the class. I just wish the admin staff were quicker to deal with a payment issue. It was stressful asking numerous times for a refund but the issue was finally resolved.

15 septembre 2021
Avis spontané
Logo de Baby Sensory

Réponse de Baby Sensory

Hi Katie,

Thank you so much for providing us with your details regarding the above and we are so pleased we managed to resolve this for you with your Practitioner. Should you require any further help, please do contact us directly now that you have our details.

The Baby Sensory Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus