Balfe's Bikes - Chiswick Avis 

Excellent customer service, fantastic selection of lovely bikes and gear - it's the best bike shop around.
I just had some work done to my bike which I requested to be done before I go away with it on holiday and they turned it around super quickly, so thanks very much guys, you are the best!

Sorted out my 6-year old e-Brompton, which had a wobbling battery mount and a problem with the electronics. Back to new and as good as I remember it.

very good customer service and they are very good people working inside they are helping so much

Thank you for fixing my bike when it broke down suddenly. Very efficient and helpful!

The team at Balfe's bikes in Chiswick have been very friendly, helpful and informative.
They ordered the bike I needed which arrived very quickly and have kept me informed very well.
I wanted a few modifications to the bike just to taylor it to my requirements, which they were very happy to do for me.
Customer service, knowledge and expertise all 5 star. Balfe's also has a very wide range of bikes to suit almost any requirement or budget.

Very knowledgable and helpful when buying a bike

Staff were professional and the bike was delivered on time and as advertised

Great service from Balfe’s as always.

Big shout out to Ben for exceptional service in repairing my bike, quickly and efficiently,

Thank you Team Balfe’s!

Great service, talked me through my bike features and maintenance and how each feature affects the riding experience.

Once we got home with our new bike we realised the bike was a little too small. Herbert and the team were happy for us to change it for a bigger size.

I bought a frame from Giant to replace a frame a crashed in an accident. Balfe's helped with rebuilding the bike around the new frame. Very attentious, they spotted a defect in the new frame and dealt with a replacement from Gian directly. I'm very happy with the "new" bike (the old bike in a new frame!).

We bought a Giant children’s bike from Balfe's Chiswick and had a very good experience. The bike was delivered fully assembled, on time, and exactly as promised. My child really loves the bike and we are happy with the quality.

We had a couple of small issues afterwards, and the team was very helpful, quick, and professional in resolving them. Special thanks to Govind Mohan for the excellent support and assistance throughout. Really pleased with the service and would definitely recommend.

The staff were very helpful - especially Herbert.

Really knowledgeable and friendly staff who went above and beyond to help me out with some components I needed. Nice to go into a bike shop that’s clearly run by enthusiasts. Thank you!

Great customer service and knowledge. I was given honest advice and not sold kit I didn't need. Honest and respectable service.

Staff were very helpful and the order I made online arrived 2 days ahead of schedule. Thank you

My experience with Balfes was great. My bike feels like brand new after the general service and replacement of needed parts.