Fantastic customer service from Simon who supported me in deciding on my first road bike for my first triathlon. Talked me through the differences in each of the Liv models and found a bike which actu... Voir plus
Établissement
Changer d'établissement124-126 Chiswick High Road, Chiswick, W4 1PU London, England, GB
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Just got a bike for my daughter, so need the seat to be adjusted, @Ceovind attend us, very friendly, amicable and patience, sorted our bike in no time… Balfes experience has been great!!!
Staff were very friendly and informative. Moved me away from getting the wrong size bike which was previously advised by another company. Bike feels perfect now, well setup. They even fitted my bottle... Voir plus
Excellent customer service in Chiswick today from the whole team, sales and mechanics. I needed a last minute pannier rack for a trip on Monday. Herbert ( think I caught the name right?) sorted throug... Voir plus
À propos de l'entreprise
- Magasin de vélos
- Magasin de vêtements de sport (activewear)
- Magasin de réparation de vélos
- Magasin d'accessoires de vélo
- Cyclisme sur route
À propos de Balfe's Bikes - Chiswick
Écrit par l'entreprise
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Écrit par l'entreprise
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Coordonnées de contact
124-126 Chiswick High Road, Chiswick, W4 1PU, London, England, Royaume-Uni
- 02038701005
4,7
Excellent
765 avis
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Incredibly happy…Thank you
I am so happy with my bike and the incredible service afforded to me at the store. Thanks to everyone at Balfe’s Bikes, Chiswick.
12 avril 2026
Super convenient and safe to be able to…
Super convenient and safe to be able to collect items in-store, purchased on line.
4 avril 2026
Great service
Great service. Repaired broken chain set on my bike quickly and effectively.
8 avril 2026
BALFE'S IN CHISWICK ARE EFFICIENT
BALFE'S IN CHISWICK ARE EFFICIENT, FRIENDLY AND HELPFULL.
2 avril 2026
Great customer service
Great communication from Tien as the store manager throughout the entire process (rebuilding of my bike due to a broken frame). Very good interaction with Ben (mechanic) - felt was provided with good advice. Ridden the newly built bike twice since and it is working very well .
1 avril 2026
Bike went in due to an ongoing issue at the bottom bracket
Bike went in due to an ongoing issue. A problem with the motor was diagnosed, and the motor was replaced under warranty.
1 avril 2026
Gavinb is super helpful
Incredibly helpful staff, especially Gavinb. He was very helpful, very patient with my beginner questions and very informative. I went in there a bit shy because I knew nothing, thanks to the helpful staff, now I have a bike I love. Best shopping experience in London, not just Bikes but in general. Thanks.
27 mars 2026
Smooth Bike purchase
Excellent service provided on first visit by Herbert to make my purchase then tested bike and was served by Tim made things all clear and pretty straiggtforward.
Collected bike served by Herbert very happy with all advice given woukd recommend these guys to all.
26 mars 2026
Very friendly staff with a wealth of…
Very friendly staff with a wealth of bike knowledge that made it easier for me to buy a new bike. 👍
15 décembre 2025
The chain I bought was £3-4 more…
The chain I bought was £3-4 more expensive than a shop in the same road was selling it.
17 mars 2026
No refund even with reciept
I bought some overshoes from Chiswick branch of Balfes. I couldn't get them over my cycling shoes so went to return them but was refused refund or credit even though I had the receipt because I didn't have the hanger they were on when I bought them. Very disappointing. I won't buy from them again.
17 mars 2026
Avis spontané
What a great first impression
What a great first impression! Warm welcome from such easy-going, knowledgeable guys! Genuine warmth, interest and an obvious passion for cycling. It counts for so much these days!
6 mars 2026
Great service
Life made easier with a click and collect and very helpful staff in the Chiswick shop.
7 mars 2026
Excellent service
Excellent service! Very friendly, helpful and knowledgeable. Kayode, a mechanic at this shop, managed to fix my bicycle in about 30 minutes, despite my arriving just before closing time. They really put a lot of effort and skills into their service. Thank you, Kayode!
29 décembre 2025
Avis spontané
Fully satisfy.
9 mars 2026
Great service and excellent advice
Great service and excellent advice. Quick delivery and no nonsense. Definitely recommend.
5 mars 2026
Great service.
23 février 2026
Great service
Problem sorted and the bike ran well after the work.
It was carried out on time and smoothly.
26 février 2026
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