Helpful knowledgeable staff. Efficient booking in of e-bike for service and minor repairs. All my comments and requests were accurately noted on the work sheet which was included on the invoice. Very... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Great experience! I contacted more than 20 workshops to get my unique bike checked - only Balfe's Notting hill was up for challenge. Brilliant specialists, dealt with my bike really well. I was clear... Voir plus
My road bike was delivered with severed brake cables, even with the delivery checklist having indicated that they had been verified as working. I discovered that they were faulty on a test ride as I w... Voir plus
Top service from Balfes workshop Gatwick. Stephen worked on the bike and it's running as new again, works undertaken were done in timely manner and at a competitive price
À propos de l'entreprise
- Magasin de vélos
- aussi dans
- Cyclisme sur route
- Magasin d'accessoires de vélo
- Magasin de réparation de vélos
- Magasin de vêtements de sport (activewear)
À propos de Balfe's Bikes
Écrit par l'entreprise
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Écrit par l'entreprise
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Coordonnées de contact
Unit 2, Camino Park, James Watt Way, RH10 9TZ, Crawley, Royaume-Uni
- 020 4506 3856
- support@balfesbikes.co.uk
- www.balfesbikes.co.uk
4,6
Excellent
24 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Ordered Friday night built and…
Ordered Friday night built and delivered by Wednesday 9am great service
29 septembre 2026
My third bike from Balfes
My third bike from Balfes, keep going back as the delivery experience is fantastic, as is the service!
16 septembre 2026
Knowledgeable and engaged friendly…
Knowledgeable and engaged friendly staff in store.
25 septembre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Purchased twice from BALFE’S and had to…
Purchased twice from BALFE’S and had to wait ages for delivery on both occasions
26 septembre 2026
Réponse de Balfe's Bikes
We’re sorry you experienced a long wait for delivery on both occasions. We understand how disappointing this is, especially when you chose to shop with us again.
Please contact our customer service team with your order details so we can look into what caused the delays. Thank you for sharing your feedback.
Best wishes,
The Balfe’s Bikes Team
Great price quick delivery
I ordered a Bosch charger, the price was the best anywhere around and the delivery was quick. Really pleased. Thanks.
24 septembre 2026
Excellent service from start to finish
Excellent service from start to finish. Very knowledgeable staff and not at all pushy.
28 septembre 2026
Quality product at amazing price
Quality product at amazing price, delivery and communication was also great 🙌
16 septembre 2026
This was for a fix to my bike
This was for a fix to my bike. It was done well at a reasonable price.
It took 3 days to review and price the issue and then it was a week before I got the message work was completed. As I have another bike I was ok but this was a bit longer than I would have liked.
28 septembre 2026
Brilliant service
24 septembre 2026
Always excellent service
Always excellent service. if need parts urgently they will oblige if you email/call them.
28 septembre 2026
Good price and arrived on time
22 septembre 2026
Excelente services
28 septembre 2026
Great delivery and customer service…
Great delivery and customer service when purchasing accessories online.
24 septembre 2026
Can’t fault them
Can’t fault them. Bought a new bike, then fitted it when I picked it up. Great service
23 septembre 2026
Buying a bike from this company was a…
Buying a bike from this company was a pleasure and they were very good at keeping me updated with emails at every step of the way.
23 septembre 2026
GRX groupset fitting - average install.
Installed new GRX groupset - issues: used wrong size bolts for front callipers with multiple washers - brakes screeching. Took 3 weeks from purchase of gear. Was expensive inc. the gear so would have liked it to be top of list (not like I didn’t book it in) and better planned. The gear is clicky so I’m not sure it’s all aligned. An average installation.
26 septembre 2026
Friendly service
Great service especially on initial visit to look at bikes, answered all my queries, patient, gave good advice. Went above and beyond!
21 septembre 2026
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