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Bamboo Flooring Co Avis 

4 195
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Great quality wood. I have bought from bamboo flooring 3 separate times now. Perfect for fitting and extremely hard wearing and aesthetically pleasing. Only 4 stars as delivery by palletline does not... Voir plus

Noté 5 sur 5 étoiles

The quality of the product is high. We bought the 10mm natural bamboo flooring and it is a lovely colour. The finished floor is beautiful. My husband fitted the floor and says that in one or two place... Voir plus

Noté 5 sur 5 étoiles

Flooring was delivered promptly and was much better quality than expected. We are absolutely thrilled with the floor now it has been laid and think we may now do another room the same.

Noté 5 sur 5 étoiles

Super quick delivery and flooring seems to be of a very high standard. We just need to decide on the colour 🙈

À propos de l'entreprise

  1. Magasin de revêtements de sol
  2. Entrepreneur spécialisé dans les revêtements de sol
  3. Fournisseur de bois
  4. Fournisseur de bois et de laminés

Écrit par l'entreprise

The Bamboo Flooring Company, established in 2004, is a UK distributor and retailer based in Leicestershire. The company supplies solid, strand-woven, and engineered bamboo flooring, alongside Hempwood, matching profiles, and general wood floor care products. As a direct importer, the business serves residential and commercial markets across the UK mainland. Our extensive product range includes solid, strand-woven, and engineered bamboo flooring, alongside innovative Hempwood® options. We provide various installation profiles, including Tongue & Groove and Uniclic® systems, available in distressed, matt, and satin-matt lacquered finishes. To complete your installation, we stock compatible underlays, solid bamboo profiles such as skirting and stair nosing, and adhesives from trusted brands like Sika and Elka. For long-term maintenance, we supply general wood treatments from Bona. We offer free mainland UK delivery on orders over £500 (exc. VAT), fast nationwide delivery from our 1300ft² warehouse, free flooring samples, and a price match guarantee. Many of our bamboo products carry full 100% FSC® certification (FSC-C109654). Backed by an 'Excellent' cumulative average Trustpilot score from over 4,000 reviews, our team offers expert support from measurement to installation.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(4 195)

248 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I'm very happy with the product

I'm very happy with the product, particularly compared to oak flooring where much filler is used, and often of the wrong colour. The order arrived swiftly and the advice from Neil and the team proved invaluable. The price was also great.

13 juillet 2026
Noté 5 sur 5 étoiles

How it should be done

Great communication and made absolutely sure I got what I needed despite many obstacles being put in our way. Recommended.

6 juillet 2026
Noté 2 sur 5 étoiles

Flooring came damaged

Flooring came damaged. Our carpenter had to navigate using the plants of wood that were not damaged to ensure the flooring looked ok. Disappointed that there was no offer of compensation even though I showed photo evidence of the damaged planks.

13 juillet 2026
Logo de Bamboo Flooring Co

Réponse de Bamboo Flooring Co

Sorry again for your flooring arriving damaged. You sent over photos to us showing minor damage to the back of one board. I replied to you offering a replacement plank but you've not replied to us. Please let us know and we'll ship this out ASAP. We replace any damages, we don't offer "compensation" as this doesn't fix the damaged plank.

Noté 2 sur 5 étoiles

Still waiting for the product a week…

Still waiting for the product a week after ordering (1-3 days delivery). To be fair to Bamboo the issue is with Evri, the carrier they use, which is why this is 2 not 1 star. But I can’t rate a product I haven’t received…

9 juillet 2026
Logo de Bamboo Flooring Co

Réponse de Bamboo Flooring Co

Sorry you've not received your cleaner yet, I see that you've arranged for this to be collected from your local post office, this can unfortunately delay the delivery by a couple of days but it should've been there by now, I've messaged them for an update and I will email once I get a response.

Noté 5 sur 5 étoiles

Great products

Great products, great service, fast delivery, when contacted customer service to get an update on order they resolved straight away, thank you

7 juillet 2026
Noté 5 sur 5 étoiles

I asked for samples to be sent FOC

I asked for samples to be sent FOC - which was no problem they then emailed to see if I needed further assistance etc. When I explained that this was for a cost finding exercise as we were in the middle of purchasing a property but had no dates etc they were still more than happy to help as and when needed in the future.

6 juillet 2026
Noté 5 sur 5 étoiles

I ordered two different colour flooring

I ordered two different colour thresholds with the flooring i ordered they phoned up to make sure i had not made a mistake with my order, i hadn't one was too mach an existing flooring upstairs and the other one was to match the flooring i just ordered. the only downside is THE DELIVERY COMPANY they use. The company they use did not deliver my order in one go they took two days to deliver the whole lot. It was not a big order i only had seven parcels. Bamboo Flooring Company I have no problem in giving them five stars, the delivery company on the other hand one star. My advice to the Bamboo company is to find another delivery service because at the moment that's what's letting the company down.

2 juillet 2026
Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff. Very good product knowledge - guided us in our selection to fit our requirements

1 juillet 2026

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