Couldn't locate checkout button on website first time around. Amanda at CS replied quickly. Checkout button appeared on the webpage next day and I checked out successfully. Awaiting order. So far, so... Voir plus
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Lisez les avis des autres
Horrible policies about return and shipping, gets very expensive and customer service is terrible. They’ll send you an email back that sounds very polite, but don’t care even if the items are not worn... Voir plus
L'entreprise a répondu
The shipping was quick, but the cost of shipping ($20) was disproportionate to the cost of the shoes we ordered. And then the shoes weren’t the right size (even after sizing up 1/2 a size). With no fr... Voir plus
L'entreprise a répondu
We had ordered Marching Band shoes from another vendor, that was listed by our son's school in their information packet. They waited 2 days to tell us that they did not have his size in stock. A qui... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.
Band Shoppe
Écrit par l'entreprise
- Your one-stop-shop for everything Marching Band
- Our commitment to our customers and employees includes our promotion of fair, safe, and environmentally friendly work practices in the manufacturing of all our garments and accessories.
Coordonnées de contact
8900 Highway 65 STE 2, 47612-9526, Cynthiana, Etats-Unis
- (800) 457-3501
- www.bandshoppe.com
4,0
Bien
5 k avis
Demande des avis aux clients
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Réponse de Band Shoppe
Thank you for your review. I have emailed you regarding this order. Please respond at your earliest convenience. Amanda - Customer Care Team
Yall help me with what I need
6 mars 2026
Réponse de Band Shoppe
We're happy to hear that we could assist you with your needs. Thank you for your positive feedback. Amanda- Customer Care Team
I got my package the very next day
I got my package the very next day! Which more than impressed me !!! The prices are good , EXCEPT the charge of $20.00 extra if you don’t buy a minimum of five flags. This is for my daughter to get extra pratice at home for her team , and because of that extra charge almost convinced me to buy elsewhere. The extra charge makes the “good pricing “ a wash …. So that part was disappointing…. However !! You know that before completing your purchase !! Over all I’m happy !!! Would and will purchase again when need be !
4 mars 2026
Réponse de Band Shoppe
We're happy to hear that you received your package so quickly! We're glad you're overall happy with your purchase and will shop with us again. Amanda- Customer Care Team
I am a return customer for a specific…
I am a return customer for a specific shoe. It was easy to find and complete my order.
6 mars 2026
Réponse de Band Shoppe
We're happy to hear that you found what you were looking for and that your order was easy to complete. Thank you for being a returning customer! Amanda - Customer Care Team
Réponse de Band Shoppe
We're happy to hear you love the shoes! We appreciate your feedback. Amanda - Customer Care Team
Shipping is ridiculous
Shipping is ridiculous, it does not cost $20 to ship a pair of shoes
2 mars 2026
Réponse de Band Shoppe
Thank you for your review. Shipping costs are not built into the price of the product so all shipping and handling costs must be charged separately according to the prices set by the 3rd party carrier. Amanda - Customer Care Team
Réponse de Band Shoppe
We appreciate your positive feedback, and we are glad you had a great experience with our product and service. Amanda - Customer Care Team
I found what I needed and placed the…
I found what I needed and placed the order without any hassle. I'll be able to share a lot more details once my order gets here.
27 février 2026
Réponse de Band Shoppe
We're happy to hear that you found what you needed and had a hassle-free ordering experience. Thanks for your feedback. Amanda - Customer Care Team
Great products delivered timely.
5 février 2026
Réponse de Band Shoppe
We are happy that you received great products delivered in a timely manner. We appreciate your feedback. Amanda - Customer Care Team
Réponse de Band Shoppe
We're so glad you enjoyed it! Thank you for letting us know about your experience; we appreciate it. Amanda - Customer Care Team
Will order again in the future!
They got everything shipped out very quickly and I'm very happy with the items we bought!
21 janvier 2026
Réponse de Band Shoppe
We are happy to hear that you are pleased with your purchase and our prompt shipping. We appreciate you taking the time to share your positive experience! Amanda - Customer Care Team
Réponse de Band Shoppe
We're happy to hear you received great service. Thank you for your positive feedback. Amanda- Customer Care Team
Great Service
I ordered grip tape and practice caps for my batons and received in timely manner.
29 janvier 2026
Réponse de Band Shoppe
We're happy to hear that you received your grip tape and practice caps promptly! Thank you for your positive feedback; we appreciate your order. Amanda- Customer Care Team
Quick delivery and helpful customer service
I received my order, which had a variety of majorette and guard items, very quickly! When I realized I had made a mistake, and needed to return an item, customer service was very helpful in assisting me through the process.
13 janvier 2026
Réponse de Band Shoppe
We're happy to hear that you received your order quickly! We're also glad our customer service team was helpful in assisting with your return. Thank you for your positive feedback! Amanda - Customer Care Team
Can always trust them!
Always on time or early. Always high quality equipment. I love them
31 janvier 2026
Réponse de Band Shoppe
We're happy you appreciate our promptness and high-quality equipment! It's great to know you love our service; we appreciate your feedback! Amanda - Customer Care Team
My grandson loves it
I purchased the mace for my grandson. It came very fast. It’s of superior quality and my grandson loves it.
28 janvier 2026
Réponse de Band Shoppe
We're happy to hear that the mace arrived quickly and is of excellent quality. We're glad your grandson loves it, and we appreciate your positive feedback! Amanda - Customer Care Team
Réponse de Band Shoppe
We're happy to hear that ordering was easy, and your order arrived on time. Thank you for your positive feedback; we appreciate it. Amanda - Customer Care Team
Réponse de Band Shoppe
Thank you for your review. You are welcome to return this item for a merchandise refund. Please copy the link below to request your return authorization number. https://www.bandshoppe.com/returns/ - Amanda - Customer Care Team
Réponse de Band Shoppe
We're happy to hear that you had a great experience finding what you were looking for. Thank you for your positive feedback! - Emily, Customer Care Team
Product was as advertised and was…
Product was as advertised and was shipped immediately! Thank you!
23 janvier 2026
Réponse de Band Shoppe
We're so happy the product met your expectations and that it was shipped quickly! We appreciate your positive feedback and thank you! - Emily, Customer Care Team
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