★★★★★ Excellent service from Bathroom Takeaway! The online dashboard was really easy to use and navigate, and all of our items arrived within the week, well packaged and delivered by a reall... Voir plus
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Lisez les avis des autres
My ladder bath towel rail was a replacement for a leaky old one, so when I tried to simply replace it all went well until I realised that the support brackets were 25mm longer than the existing. So... Voir plus
I had great experience with lucie in having sourced and helped replenish all the parts which are needed to install my radiator after finding out they were not posted with the rad. 100% happy
This review is for customer experience, as I have only just had the radiators fitted so cannot comment on durability. I was very impressed with this company and have ordered twice from them. Both o... Voir plus
À propos de l'entreprise
À propos de Bathroom Takeaway
Écrit par l'entreprise
We’re an online bathroom retailer with stores in Manchester, Lincoln and Minworth! Our goal is to offer real bathrooms at unbelievable prices with no gimmicks. With a huge range of Bathroom Suites, Showers, Radiators and more, all at some of the best prices online, we make creating your dream bathroom affordable. Plus, we offer free standard delivery on orders over £399!
At Bathroom Takeaway, we’re passionate about bathrooms and our quality customer service. That’s why we back our products with solid guarantees and a 30 day money back promise.
Visit us online or in store and discover how easy it is to transform your bathroom for less./
Our Promises
Écrit par l'entreprise
- Product Guarantee
- We're so proud of the quality of our products that we're delighted to offer a 100% satisfaction guarantee! Our product guarantees ensures greater peace of mind when purchasing our products.
- 30-Day Money Back Guarantee
- If for whatever reason you're not satisfied, we will provide a full refund within 30 days of receipt. Just make sure the item is unused, in its original packaging, and in a resaleable condition.
- Price Guarantee
- We guarantee the best prices around. We're so confident that we'll match any like for like quotation from any other UK supplier.
- Free Delivery over £399
- We offer free standard delivery on all orders £399 or more to UK Mainland.
- Social Media
- Follow our socials to keep up to date with our latest offers, product launches, competitions, and news.
Coordonnées de contact
Unit 16 Floats Road, Roundthorn Industrial Estate, Wythenshawe, M23 9LJ, Manchester, Royaume-Uni
- 0333 305 8200
- customer.services@bathroomtakeaway.com
- www.bathroomtakeaway.com
4,5
Excellent
3 k avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Worst company I’ve dealt with.
Worst company I’ve dealt with.
Customer service is awful dealt with Yasin and after dropping a shower tray to the wrong adress that’s his response all because we don’t have a house number . I need to mention there is a sign with our business name on it.
Unfortunately, because the delivery address submitted with the order did not contain a house number, the courier was not provided with a complete delivery address. The courier has confirmed delivery to number 9, but we cannot explain why that property was selected as this decision was made by the courier when attempting to deliver the order.
We understand this is not the outcome you were hoping for but based on the information available we are unable to offer a replacement or refund.
You are stating the address being incomplete so just decided to leave it somewhere at a random number while the property has a massive sign indicating the business name.
There is no responsibility and they treating you awful.
Never using them again.
Stay away people if you don’t want to waste your time & money.
25 juin 2026
Avis spontané
Réponse de Bathroom Takeaway
Good Afternoon Otto,
Thank you for your review.
I am sorry to see your review.
I have investigated your complaint and from what I understand the address on the order was the address you created when you set up your account.
We also sent you multiple quotations with the address you added and we state that before paying, to check the shipping details, pricing and items before paying.
An invoice was also sent to you and at all of these points you did not confirm the address was incorrect.
When you spoke to us about not receiving the item, the delivery driver had delivered it to number 9 as they could not locate an address with just the business name that you provided.
We forwarded you images of the proof of delivery for you to try and locate this property.
As advised by the store, unfortunately as the order was dispatched using the address information you provided to us, we are unable to accept responsibility for the loss of the parcel where the delivery address supplied was incomplete.
Kind regards,
- Bathroom Takeaway
Really pleased
Very pleased with the radiator I purchased for my bathroom. Came on time, and looks great.
Simple instructions to fit (novice at DIY)
Will definitely consider using them again when comes to updating the other rooms
2 avril 2026
Very fast delivery and good to deal…
Very fast delivery and good to deal with ,just disappointing that the product ordered was from china believed it was from Italy.
23 juin 2026
Réponse de Bathroom Takeaway
Good Afternoon Mr Johnson,
Thank you for your review.
I am sorry to have seen your review.
This particular product was not listed as being made in Italy or advertised as such.
If you had contacted us prior to purchase to query where the item was manufactured we would of happy informed you of this.
The quality of our products is very important to us and all items are quality tested prior to purchasing from a supplier.
Thank you for your kind words in regards to the pricing and delivery time.
Kind regards,
- Bathroom Takeaway
Réponse de Bathroom Takeaway
Good Afternoon Viorel,
Thank you for your review.
I am sorry to see your review.
Looking at your details I can see that you raised your order 22/06/2026 and was dispatched 23/06/2026.
From the tracking information it would appear to have been delivered to you 24/06/2026 in good order.
Unfortunately we are not aware of any issues between yourself and the courier driver. If you had, we could have investigated this with our courier. Please note that the driver is a 3rd party to us and are not affiliated nor their actions condoned by us.
Kind regards,
- Bathroom Takeaway
Great company
Communication was excellent, have a live chat should you need to contact them.
Delivery was as promised, driver was very pleasant and polite.
Would highly recommend this company
22 juin 2026
Réponse de Bathroom Takeaway
Good Afternoon James,
Thank you for your review.
I am sorry to see your review.
Looking at your details I can see that you raised your order 22/06/2026 and was dispatched the same day.
From the tracking information which appears was provided to you via email at 07:19 the same day, that your order was delivered 25/06/2026 at 14:54 and left with your neighbour Simon at number 2.
You contacted us prior to your delivery where we advised you on how to track this using the couriers website.
According to the courier tracking site, they also emailed you to notify you of the delivery details and also to confirm that the item had been delivered.
Kind regards,
- Bathroom Takeaway
good product
showing panel size made it possible to ensure the panel fit my P bath perfectly. Prompt delivery too.
15 juin 2026
Great experience the goods I ordered…
Great experience the goods I ordered were delivered within a week I had to send a package back as they weren’t needed but this was not a problem speaking to customer service they were really easy to get hold of and very pleasant and helpful …😊
15 juin 2026
Awful company they tell you it’s…
Awful company they tell you it’s fantastic quality and I can assure you it is not Item delivered smashed and not useable but wanted to offer a discount to keep it Told them I wanted a full refund was told 1-3 days for refund a week later still waiting asked for manager to call got ignored
6 juin 2026
Avis spontané
Réponse de Bathroom Takeaway
Good Afternoon Tracy
Thank you for your review.
I am sorry to have heard of your experience.
I can confirm that once you informed us of your damaged item, we offered a full refund as the item you ordered was out of stock.
You refund was raised within 4 working days and as you were previously advised the delay was caused due to a technical issue which was rectified as soon as you made us aware.
Your proof of refund was provided to you and you were also advised to speak to your bank as your refund has been processed.
A manager also responded to you and offered a gesture of goodwill to you which you refused.
While I appreciate the inconvenience of waiting an extra working day, we rectified this as soon as possible.
Kind regards,
- Bathroom Takeaway
Spoke to Jack in sales team was highly…
Spoke to Jack in sales team was highly professional and made things all so easy when I wasn't quite sure if ordering correct materials. Would definitely recommend this company to family and friends in the future
18 juin 2026
Fast delivery but no delivery info…
Fast delivery however no prompts as to when it would be delivered- had to manually check. Checked 10am no information yet delivered at 3pm with no warning.
Bathroom takeaway- you have misread my comment. My point was that no time slot was given and not even a message to say it was going to be delivered that day. That’s poor for such a large delivery
17 juin 2026
Réponse de Bathroom Takeaway
Good Afternoon Karen,
Thank you for your review.
I am sorry to see your review.
Please accept our apologies for the incorrect timeslot that the courier provided.
Occasionally couriers are delayed due to unforeseen circumstances.
Kind regards,
- Bathroom Takeaway
Perfect experience
Great price and choice. Ordered. Delivered as promised. Communicated. Brilliant. Will definitely continue to purchase through these guys.
15 juin 2026
Excellent customer service , Jean - Paul
Jean - Paul from sales was so helpful , professional an absolute asset to Bathroom Takeaway, he resolved my problem in an instant! Highly recommend buying from these guys. “ Outstanding customer service “
17 juin 2026
Avis spontané
I had a really positive experience…
I had a really positive experience using bathroom takeaway. The website was easy to use, so ordering online was straightforward. Customer service (Lucy) was really helpful with aftersales service. Would definitely recommend and use again!
16 juin 2026
Avis spontané
Great product good price and very quick…
Great product good price and very quick delivery
12 juin 2026
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