I wanted a reverse tumble dryer so contacted Beacon via telephone. Spoke to amazing man called Ben ( found out later he’s the manager) asked him to help! He phoned me back with what I wanted quickly a... Voir plus
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0 out of 6. Truly appalling, placed an order on the strength of a written and verbal commitment from Beacon that item was in warehouse locally with a delivery available 17/06/ 2026. Absolutely false,... Voir plus
L'entreprise a répondu
There was a noise coming from my washing machine in spin cycle so I called to ask for a service visit. The staff were extremely helpful and talked me through a few simple checks that I could do myself... Voir plus
what excellent service from beacon electrical at beacon park .was helped by dan who was very informitive and knowlageable on products . no rushing into buying and gave us a great deal .from start to f... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Beacon Electrical the South west's premier stockists of Domestic electrical goods, also wiring and fixtures. Shops in Plymouth, Plymstock and Totnes.
Coordonnées de contact
Beacon Park Road 263, PL2 3JP, plymouth , Royaume-Uni
- customerservices@beaconelectrical.co.uk
- www.beaconelectrical.co.uk
4,1
Bien
292 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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first class service.
washing machine ordered on a Friday afternoon, delivered on Monday during lockdown...superb and as usual a very fair price.
9 juin 2020
Avis spontané
Beacon are friendly
Beacon are friendly, hepful helpful and quick to help if there are any problems
9 juin 2020
Avis spontané
Wrong Pricing and unhelpful.
I wanted to stay local and purchase from a local firm. I purchased a Rangemaster Cooker and I was pleased with the product and the Service. I then wanted to compliment it with a cooker hood. I looked on line and Beacon Electrical were competitive after doing considerable research and finding the product cheaper elsewhere. I ordered the cooker hood that was £381. I needed the product urgently so that the rest of the kitchen could be completed. I then get a phone call the next day saying it had been priced incorrectly and that It was £50 more expensive. It was non negotiable. No effort to apologise for their mistake or an offer to meet me half way And in my opinion not customer focused. A real shame. I have had to take my custom elsewhere. Very disappointed service.
8 juin 2020
Avis spontané
Réponse de Beacon Electrical
Dear Mr Penn I am sorry that we have had a problem with your recent order, unfortunately we have experience an issue with pricing on hoods on that specific brand which has resulted in this mistake. We can only apologies for what is unfortunate error but with the current climate and pressures on our systems and staff, I would hope that as a loyal customer you would understand and that you would accept out most sincere apologies!
If as stated that you have been able to source this product elsewhere we hope that all is well but if you do require any further assistance please feel free to contact us directly at customerservices@beaconelectrical.co.uk
Kind Regards
Beacon Electrical
Very helpful and a great product
1 juin 2020
Avis spontané
Excellent service and great product
31 mai 2020
Avis spontané
Very good service xx
31 mai 2020
Avis spontané
The delivery of my cousins' new gas cooker was seamless. my husband was there to meet your delivery men and they did what was asked of them . Thanks very much.
The delivery of my cousins
30 mai 2020
Avis spontané
Very helpful
Very helpful, great service,delivery on time,excellent firm to deal with.
30 mai 2020
Avis spontané
Absolutely first class company I can…
Absolutely first class company I can not recommend this company enough they are just awesome.
I first used them about 4 years ago and they were true to thier word and now any electrical appliance I get from Beacon Electrical
30 mai 2020
Avis spontané
Absolutely brilliant
Absolutely brilliant. Would highly recommend. Prompt and friendly service during uncertain times.
30 mai 2020
Avis spontané
Great service and advice
30 mai 2020
Avis spontané
Excellent efficient service
8 mai 2020
Avis spontané
Highly Recommend
Fabulous local company who deliver on their promised timeframe. Very impressed and will certainly buy from you again thank you
8 mai 2020
Avis spontané
Bosch washing machine
Excellent service throughout difficult times due lockdown.
2 mai 2020
Avis spontané
Very helpfull
Very helpfull, gave good advice and delivered the new machine very quickly despite the country being in lockdown.
1 mai 2020
Avis spontané
Very helpful
1 mai 2020
Avis spontané
Just what we hoped for
Just what we hoped for. Right price and delivered on time.
1 mai 2020
Avis spontané
Very quick and informative delivery
1 mai 2020
Avis spontané
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