I bought a selection of egyptian cotton sheets and covers. The order arrived quickly. I have not tried them yet, but the sheets look thick and of good quality. I had to reach out to customer services... Voir plus
L'entreprise a répondu
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Easy transaction just like last time 5years ago for two pillows and pillowcases to go with them that’s how long it has taken one of the pillows to go slightly softer (Mrs has a heavy head )pillowcases... Voir plus
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11 days on and multiple promises of delivery from DPD and my £300 order is nowhere to be seen this despite multiple "pre -delivery" notifications No support from BedLinen Direct -it seems it... Voir plus
L'entreprise a répondu
Hotel Suite Dual Layer Mattress Topper So comfortable we got a second, fast delivery, only pointer would be great to able to track the delivery. The toppers were reasonably well packaged.... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Bedlinen Direct supply luxury bedlinen from some of the UK's premium home textiles manufacturers direct to your door. Based in Manchester since 2006 we strive to give our customers the very best possible service at the best possible prices all year round.
Coordonnées de contact
Salford Quays, M503BB, Manchester, Royaume-Uni
- 0161 302 0361
- sales@bedlinendirect.co.uk
- www.bedlinendirect.co.uk
4,2
Bien
376 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Excellent service
7 septembre 2020
Avis spontané
Excellent quality and service
Excellent quality and service. First class
7 septembre 2020
Avis spontané
Poor service.
7 septembre 2020
Avis spontané
Réponse de Bedlinen Direct
Dear Keith, we are so sorry for the initial delay with your order, the Coolmax range is made to order and unfortunately manufacturing lead times had to be extended due to Covid 19 distancing rules in the factory. Kind regards Bedlinen Direct.
Another disappointed customer
Feather & down topper £370 came and was so strong a smell it was eventually taken back by manufacturer and replaced. Second one is still lying in spare room to air and now notice some stitching is missing between two boxes. I have been told to return it by insured courier to manufacturer for examination even although I sent photos to Bedlinen to prove the fault. I would say to anyone to look elsewhere as this company just turns everything around to make them look good and customer ends up the loser.
As you can see by their reply to my review they have turned it round as the person who uplifted the first topper said it was a very strong smell and although I had left it to air for nearly a week they then said after a day there was no smell!!!!!!!!!!!!!!!!!!
7 septembre 2020
Avis spontané
Réponse de Bedlinen Direct
Dear Mrs Notman, we are still waiting for you to return the mattress topper for inspection. Once you have done this, we can then look into the issues that you have identified. Please note that the first mattress topper we replaced for you had no issue at all so we are now hesitant to collect the second mattress topper. If there is a fault as you have stated we are more than happy to reimburse you for
any out of pocket delivery costs. Kind regards Bedlinen Direct.
Terrible experience with this company
Terrible experience with this company. Bought one of their so called breathable sheets, it was like a sweaty piece of nylon. When I questioned the breathability, they were very rude and would not entertain a return. The customer service is terrible, will never buy from them again.
4 septembre 2020
Avis spontané
Réponse de Bedlinen Direct
Dear Mrs Bouchex, I am so sorry that you are not happy with your Coolmax sheet. We have sold this range for many years and we have never had such a complaint about the quality and effectiveness of the fabric. I have looked over the emails and I am confident that we have maintained a good level of customer service and professionalism. I am afraid we cannot accept back used made to order items. Kind regards Bedlinen Direct.
Quality of linen was excellent
Quality of linen was excellent. Really helpful staff and great customer service.
11 août 2020
Avis spontané
Excellent
Excellent, lovely soft Jersey sheets and pillow cases. Will buy again.
7 août 2020
Avis spontané
Great customer service
Great service in terms of promptness and particularly good communications keeping me updated on timings and availability of product when in stock. Unfortunately, the item was not right and I had to return it but customer service was excellent and a refund was made quickly after receipt. Be aware that you have to pay for the return of items.
7 août 2020
Avis spontané
Happy with my purchase
Happy with my purchase. Item was delivered in a reasonable time. Packaging was intact with no signs of damage. The valance was abit awkward to put on the bed frame but it looks lovely on and good quality material.
7 août 2020
Avis spontané
Product was exactly as described and…
Product was exactly as described and arrived well packed and on time. Good job
7 août 2020
Avis spontané
Good quality good price
7 août 2020
Avis spontané
They did not have the colour l wanted…
They did not have the colour l wanted but had a phone call to change colour arrived very soon it’s so big it’s great
7 août 2020
Avis spontané
Repeat customer
Repeat customer - satisfied with quality, price and most of all customer service.
7 août 2020
Avis spontané
Really good quality duvet sets for…
Really good quality duvet sets for extremely realistic prices. I had looked everywhere on the internet and was unable to find what I wanted. Certainly will buy from Bedlinen Direct again. Highly recommended
7 août 2020
Avis spontané
Wonderful linen
Wonderful linen, fantastic service, fast delivery!
The very helpful Samantha also deserves 5 stars!
31 juillet 2020
Avis spontané
Excellent service and beautiful bed linen.
10 juillet 2020
Avis spontané
good quality and price.prompt delivery
9 juillet 2020
Avis spontané
Excellent service and best value around.
9 juillet 2020
Avis spontané
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