Bedlinen Direct Avis 

375
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic experience, excellent customer service and communication and extremely quick delivery. I messed up my order and everything was sorted very quickly for me and I still received my order the n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy transaction just like last time 5years ago for two pillows and pillowcases to go with them that’s how long it has taken one of the pillows to go slightly softer (Mrs has a heavy head )pillowcases... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

11 days on and multiple promises of delivery from DPD and my £300 order is nowhere to be seen this despite multiple "pre -delivery" notifications No support from BedLinen Direct -it seems it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hotel Suite Dual Layer Mattress Topper So comfortable we got a second, fast delivery, only pointer would be great to able to track the delivery. The toppers were reasonably well packaged.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de literie
  2. aussi dans
  3. Magasin de linge de maison

Informations provenant de diverses sources externes

Bedlinen Direct supply luxury bedlinen from some of the UK's premium home textiles manufacturers direct to your door. Based in Manchester since 2006 we strive to give our customers the very best possible service at the best possible prices all year round.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

375 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,1

Tous les avis

(375)

33 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Bedlinen Direct Ltd Are Excellent.

Bedlinen Direct are a superb firm to deal with.
They have a very easy online store to navigate,
it is easy to find what you want, A great selection of bedding. Very fast service and a joy to use. Very easy to pay. The best service we have come across.
Thank you all very much.
Mr and Mrs Richards....

27 août 2021
Avis spontané
Noté 2 sur 5 étoiles

Sheets look old and yellowing, not white!

Arrived on time but fitted sheets ordered were supposed to be extra deep (nothing on the packaging says this). Sheets were flimsy, despite being 1000TC and were a yellowing colour and certainly not white.
Wont be ordering again

14 août 2021
Avis spontané
Logo de Bedlinen Direct

Réponse de Bedlinen Direct

Dear Helen, we are so sorry to have received your two star review, if the sheets are not as expected please contact us and we will do our very best to rectify this for you. Kind regards Bedlinen Direct.

Noté 5 sur 5 étoiles

Extra deep 18" sheets - great quality

Just bought 2 new beds with deep pillow top mattresses. This is the only company I've found who sell the extra deep 18" fitted sheet - 400TC. Quality is excellent and customer service has been great. Lovely to be able to talk to a real person if needed!

5 août 2021
Avis spontané
Noté 4 sur 5 étoiles

Great quality product

Great quality product, just took a long time for delivery as it was a special order of bed sheets 215cm x 215cm Coolmax 7FT Emperor Fitted, but great price

23 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Fabulous service & products

On Wednesday 5th May my wife ordered Hotel Collection 540 thread count bedlinen: 1KS Quilt set 2KS fitted sheets in Ivory. She also ordered1 pillowcase set in Navy. On Thursday we received an e mail & phone call querying the Navy pillowcases in case she had ordered the wrong colour. She had in fact ordered correctly but was impressed that Carl took the time & effort to contact her& check. All bedlinen was received earlier than anticipated & is excellent. It was also significantly cheaper than competitors. Can't recommend them enough especially for this product.

10 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Fast delivery, Superb product!

Fast delivery, Superb product! I bought a 200 Thread Count Egyptian Cotton Fitted Sheet this week and am utterly delighted at the quality. 11 years ago I managed to get similar bedding and have hunted for such since. Despite trying multiple, big name retailers, I have not managed to find such again - until now! Thank you so much. I will be back.

2 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

I loved my new pillows

I loved my new pillows, i discoverer them while staying in an Airbnb and I ordered them straight away! They came very quickly and they have that “ahhhhh” feeling that I have been looking for a while. they are definitely luxury quality thanks

21 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

We ordered 2 sets of 400tc bedlinen from Bedlinen Direct

We ordered 2 sets of 400tc bedlinen from Bedlinen Direct, it's the 1st time I have used this Company.
The first set washed and ironed perfectly. After laundering the 2nd set one pillowcase showed it was faulty (fabric had been cut slightly on cross) and was difficult to straighten and iron.
We contacted Bedlinen Direct about this and we received a response very quickly informing us that the item would be replaced. We received the replacement item the following morning.
Very pleased with their customer care and would definitly order from this company again.

2 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Quick delivery

Ordered some sheets on Wednesday and they were delivered on Friday (much faster than their 4-5 day estimated delivery time). Delivery was by DPD who are one of the better delivery firms for giving an accurate delivery time. Website does not show stock level of the sheets so I used their "ask a question" button and got an answer back in just over 10 minutes. So happy to recommend this company.

10 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Alpaca pillow

This alpaca pillow is absolutely fantastic!! Over the years I have tried all the different pillows on the market and none worked. I found them to be uncomfortable and would get a sore neck. I have ordered this one a few days ago and have been sound sleeping like never before. Also, I don't toss and turn. It is of beautiful quality. LOVE IT!!
Great service and very fast delivery too.

2 mars 2021
Avis spontané
Noté 2 sur 5 étoiles

Very poor customer service

My order arrived on time and all good. However the pillowcases were advertised as 50 x 90cm but they felt small on the pillows and hence made the pillows seem 'hard'. When I measured them they were 47 x 88cms but this is only part of the reason I'm giving two stars. The main reason being when I contacted bedlinen direct regarding this, the only response I got was this email asking me to rate them which I wouldn't normally do. So your very poor customer service got you the review you wanted! Buy with caution!

19 février 2021
Logo de Bedlinen Direct

Réponse de Bedlinen Direct

Dear Mrs Stephens, we are so sorry to have received your review. We have checked your order details BD47022 and the pillowcases you ordered were the standard size and not the super king pillowcases you have stated you ordered. I have also checked all emails and we have never received any correspondence asking us to look into this for you. Just to let you know that in this bedding range we do not sell a 50cm x 90cm pillowcase option. Kind regards Bedlinen Direct.

Noté 5 sur 5 étoiles

I purchased a superking deep fitting…

I purchased a superking deep fitting sheet from bedlinen direct after trying many other shops, with the sheets far to small even in the extra deep 18" as advertised. Tried quite a few but fitting was very tight, no good. Purchased this one and a fantastic fit loads of overlap under the mattress, could even apply a topper mattress if required and would still fit. Very generous fit and I will be using this company now. Highly recommended. Thank you.

8 janvier 2021
Avis spontané

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