Ordered late for my brother's birthday. My first time on their website and didn't notice the drop down menu for delivery. I only saw the "order within 1hr for next day delivery". I emailed as soon... Voir plus
L'entreprise a répondu
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Needed a special gift and everything was 1st rate. Great choice of beers and gift sets. Delivery was super quick and the packaging was excellent. The receipent was 'chuffed' with his gift. Ist... Voir plus
L'entreprise a répondu
Overall I think the service was very good. Website also good and price was excellent. The customer service was efficient once I flagged a problem with the order. Only negative was I was receiving emai... Voir plus
L'entreprise a répondu
The order was not delivered. And to be more specific, as requested - and less sparing of the supplier's blushes - the beer order was left in its Beerhunter box in a publicly accessible space, the gr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Marchand de bière
- Distributeur de boissons
- Fabricant d'alcool
- Grossiste en boissons alcoolisées
- Magasin d'alcool
Écrit par l'entreprise
We are Beer Hunter and our Sommelier’s have climbed The Rockies, traversed the slopes of the Alps and trudged the back streets of Manchester to hand select a range of unique craft beers bottles and cans alike with brews that will tantalise the taste buds of even those well trailed connoisseurs. Thus creating these perfect craft beer mixed cases of the highest quality from fruity flavours to imperial stouts we have a diverse range to entertain all.
Coordonnées de contact
Unit 38 Peel Industrial Estate, BL9 0LU, Bury, Royaume-Uni
- 01615078000
- admin@beerhunter.co.uk
- www.beerhunter.co.uk
4,5
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Being a regular customer and organising…
Being a regular customer and organising a bespoke event where German beer was the main attraction. Didn’t hesitate to go to Beerhunter. Satisfied every time
with outstanding products and exemplary customer service. Five stars every time.
10 septembre 2026
Avis spontané
Réponse de Beerhunter Limited
We really appreciate your continued support! It’s fantastic to hear that you chose Beerhunter for such a special event, and even better knowing the German beers will be going down well. We’re delighted we could help and that both the beers and service continue to hit the mark. Five stars from you means a lot to the whole team.
Many thanks,
Kieron
Réponse de Beerhunter Limited
Great to hear everything arrived on time! Hope the beers are nicely chilled and ready to enjoy.
Many thanks,
Kieron
Very good selection looking forward to…
Very good selection looking forward to trying some beers i have not had before. Received well packed no problems.
25 août 2026
Réponse de Beerhunter Limited
Thank you for the great review! We’re really pleased your order arrived safely and well packed. We hope you enjoy discovering some new favourites from the selection.
Many thanks,
Kieron
Festbier on time the Party.
Beerhunter ordering is very simple and a great range of choice. The communication from start to finish is excellent and the delivery updates were spot on and to the exact hour they forecast. The outer box had been through the wars a little, but the contents are so well packed there is not a chance that the precious Augustiner fest beer would have be damaged. This will be enjoyed at my 'Wiesen' party planned for the end of the month.
9 septembre 2026
Avis spontané
Réponse de Beerhunter Limited
Thank you for such a fantastic review! We’re really pleased to hear you found ordering simple and that the communication and delivery updates were spot on. It’s great to know our packaging did its job too. We always want to make sure those precious bottles arrive safely! 🍻
We hope the Augustiner Oktoberfest goes down brilliantly at your party at the end of the month.
Prost, and enjoy the celebrations!
Many thanks,
Kieron
Always delivers great beers well…
Always delivers great beers well packaged and on time.
5 septembre 2026
Avis spontané
Réponse de Beerhunter Limited
We really appreciate the fantastic feedback! It’s great to hear your beers always arrive well packed and on time. We’re delighted to have you as a returning customer and hope you enjoy every order.
Many thanks,
Kieron
Easy to order Delivered on time
Easy to order, promised next day - delivered on time!
4 septembre 2026
Avis spontané
Réponse de Beerhunter Limited
Great to hear everything went smoothly from ordering through to delivery! We’re really pleased your order arrived on time as promised.
Many thanks,
Kieron
Great selection of quality beers
Bought a good supply of German Oktoberfest beers. I always look forward to them coming back in stock. Delivery is always good along with the Comms. During the year, I like to buy Augustiner Edelstoff, its my favourite Munich beer. Great to have stockist that always has it available. The bottles are well packed. Most importantly the beer is delicious.
9 septembre 2026
Avis spontané
Réponse de Beerhunter Limited
Thank you so much for the brilliant review! It’s great to hear you’ve stocked up on the Oktoberfest beers and that everything arrived safely and well packed.
Augustiner Edelstoff is a fantastic choice and definitely a favourite of ours too! We’re really pleased to be able to keep it available throughout the year for fellow Munich beer fans.
Thanks again for your continued support and enjoy the Oktoberfest beers! 🍻
Kieron
Excellent gift
Excellent gift ! Packaged well! Recipient loved his gift. Thank you 🙏 . We would recommend others to purchase from you and we wouldn’t hesitate to order again. Thank you Beerhunter Limited!!!
2 septembre 2026
Avis spontané
Réponse de Beerhunter Limited
Thank you so much for your lovely review! We’re delighted to hear the gift arrived safely and was so well received. We really appreciate your recommendation and look forward to helping you find the perfect gift again in the future.
Many thanks,
Kieron
Easy to order the beers Iike.
25 août 2026
Réponse de Beerhunter Limited
Thank you for your review! We’re glad you found it quick and easy to order the beers you like. We really appreciate your support and hope to see you again soon! 🍻
Many thanks,
Kieron
Lovely Glass and lovely beer but…
Lovely Glass and lovely beer but overpriced for Both “
8 septembre 2026
Avis spontané
Réponse de Beerhunter Limited
Thank you for your feedback. We’re pleased you enjoyed both the glass and the beer, and we appreciate your comments on the pricing. We always aim to offer quality products and will certainly take your feedback on board.
Many thanks,
Kieron
Fabulous company to deal with my only…
Fabulous company to deal with my only disappointment is that Sam Adams Boston lager (new recipe) does not taste the same as it did when I lived in Florida. 😕
7 septembre 2026
Avis spontané
Réponse de Beerhunter Limited
Thank you so much for the lovely feedback! 🍻 We’re really pleased you had a great experience with us. It’s a shame our Sam Adams Boston Lager didn’t quite bring back those Florida memories sometimes nothing beats the taste you remember! Hopefully we can tempt you with another American favourite soon.
Many thanks,
Kieron
A really good selection of non alcoholic German beers
A really good selection of non-alcoholic German and Austrian beers at a decent price. I ordered online and they were delivered with 2 days...excellent service and communication.
28 août 2026
Avis spontané
Réponse de Beerhunter Limited
Thank you so much for the great review! 🍻 We’re really pleased you enjoyed our selection of non-alcoholic German and Austrian beers and that everything arrived quickly. Great service, great beer and happy customers is exactly what we aim for. We hope you discover a few new favourites and look forward to your next order!
Many thanks,
Kieron
Excellent website and great selection…
Excellent website and great selection of alcahol free beers
2 septembre 2026
Avis spontané
Réponse de Beerhunter Limited
Thanks so much for the great review! We’re really pleased you enjoyed the website and our alcohol-free beer selection. We’re always looking to add more great alcohol-free options from breweries around the world.
Many thanks,
Kieron
Quick delivery
Quick delivery. Easy to navigate website. Weissbiers was a very competitive price. A very good experience.
1 septembre 2026
Avis spontané
Réponse de Beerhunter Limited
Thanks so much for the review! I’m really pleased to hear you found the website easy to use and were happy with the price of our Weissbiers. We work hard to offer a great range at competitive prices, so it’s fantastic to hear you had such a good experience. Thanks again for choosing Beerhunter!
Cheers,
Kieron
Easy to order what I wanted
Easy to order what I wanted. The items arrived, on time, well packaged and in excellent condition. The product was as described and delicious, I will be purchasing again.
25 août 2026
Réponse de Beerhunter Limited
Thanks so much for the great review! I’m really pleased to hear everything arrived on time, well packaged and exactly as expected. Even better to hear you enjoyed the beer! We really appreciate your support and look forward to sending you your next order.
Cheers,
Kieron
Not too impressed.
Only the 2nd time I've used Beerhunter, the first time, all the wrong beer was sent, was eventually sorted but silly error. This time, several days after ordering they called me to say they didn't have it all in stock (website should reflect stock level), so I had to wait best part of two weeks for order. Also it was quite a bit more expensive than a rival online beer merchant, so not too impressed so far. Post-Review: I received a reply to my initial review eventually that seemed genuine, but I have to way up their comments against Beerhunter's initial response to my review, which was for them to contact Trust Pilot and ask them to remove my review claiming it was in breach of Trust Pilots Advertising and Promotional policies, which it wasn't, fully demonstrated after Trust Pilot reviewed it again at my request and stated it did not actually breach their policies at all..!! My review was then published and I assume then, and only then, did Beerhunter feel they should detail an apologetic and professional response once it was public again. I wish companies would deal with customers in a far better way than this. The extra work and machinations needed to provide what I hoped would be constructive feedback to a company only dealt with twice has left me with a very poor impression of Beerhunter ethically. As a consequence, I will not use Beehunter again for any reason on principal and have downgraded my review even further.!!
24 août 2026
Avis spontané
Réponse de Beerhunter Limited
We’re very sorry to hear that we’ve let you down on both of your orders. Receiving the wrong beers the first time and then waiting almost two weeks due to a stock issue is simply not the standard of service we aim to provide.
You’re absolutely right that our website should accurately reflect stock availability, and we understand how frustrating it must have been to only learn about the issue several days after ordering. We also appreciate your honest feedback regarding our pricing.
We’re genuinely sorry that we failed to provide the experience you deserved.
Apologies once again,
Kieron
Hopeless
The proposed delivery was not made and no further explanation was forthcoming from the company.
Only after several e-mails and (finally) a telephone call was I promised a refund "within three to five days". The number I used was the third to be provided by Beerhunter - the other two were (a) wrong and (b) provided no facility for a voice message to be left
It remains to be sen whether the refund will be processed.
Also, Beerhunter seemed to be confused between the person who ordered the item (me) and the person to whom it would be delivered.
Altogether a poor service which neither of us will use (or should I say attempt to use) again.
1 septembre 2026
Avis spontané
Réponse de Beerhunter Limited
Good Morning,
We’re very sorry for the experience you’ve had. This clearly fell below the standard of service we aim to provide.
We can see that your refund has now been actioned. The parcel was damaged by our courier, and we’ll be investigating why this wasn’t communicated more clearly.
We also apologise for the confusion over the recipient’s name. Our AI customer service system initially picked up the delivery name rather than the person who placed the order, which should not have happened.
We completely understand your frustration and sincerely apologise for the inconvenience caused.
Kieron
A shining beacon amidst the internet fog!
Having found out that another major retailer (of mainly wine in their defence) had stopped stocking my favourite zero alcohol German beer, I was delighted to discover Beerhunter. From the first interaction, searching, ordering, follow-up communication, delivery etc the whole process was seamless. Packaging was very impressive and eco friendly, using recyclable materials and my beer arrived safely and promptly. The selection of beers that Beerhunter offer is great and I shall be going for a mixed selection next time! I cannot recommend Beerhunter enough. Thank you!
25 août 2026
Avis spontané
Réponse de Beerhunter Limited
Thank you so much for taking the time to leave such a thoughtful review. I’m really pleased you found us and that everything from ordering through to delivery was smooth and straightforward.
It’s also great to hear the packaging impressed you and, most importantly, that your favourite alcohol-free German beer arrived safely! We’re always looking to bring customers beers that can be difficult to find elsewhere, so feedback like this genuinely means a lot.
Thanks again for your support, and I hope you enjoy exploring one of our mixed cases next time!
Cheers,
Kieron
Really impressed with this company
Really impressed with this company.
My champagne and gift box arrived two days later and was a great product and made an impressive 40th present.
Thank you Beerhunter!
1 septembre 2026
Avis spontané
Réponse de Beerhunter Limited
Thank you so much for your kind words! I’m really pleased to hear the champagne and gift box arrived so quickly and made such a great 40th birthday present. It means a lot to us that you chose Beerhunter for such a special occasion.
Many thanks,
Kieron
Packaging was excellent
Packaging was excellent. I regularly use one of their rivals who simply don’t package as well.
Lovely beer and delivered by DPD which is a massive plus. Will be using Beerhunter again.
25 août 2026
Avis spontané
Réponse de Beerhunter Limited
Thank you for the fantastic review! We put a lot of care into making sure every order is packed securely, so it’s great to hear that stood out. We’re also really pleased you enjoyed the beers and had a smooth delivery with DPD.
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