Ordered late for my brother's birthday. My first time on their website and didn't notice the drop down menu for delivery. I only saw the "order within 1hr for next day delivery". I emailed as soon... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Needed a special gift and everything was 1st rate. Great choice of beers and gift sets. Delivery was super quick and the packaging was excellent. The receipent was 'chuffed' with his gift. Ist... Voir plus
L'entreprise a répondu
Overall I think the service was very good. Website also good and price was excellent. The customer service was efficient once I flagged a problem with the order. Only negative was I was receiving emai... Voir plus
L'entreprise a répondu
The order was not delivered. And to be more specific, as requested - and less sparing of the supplier's blushes - the beer order was left in its Beerhunter box in a publicly accessible space, the gr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Marchand de bière
- Distributeur de boissons
- Fabricant d'alcool
- Grossiste en boissons alcoolisées
- Magasin d'alcool
Écrit par l'entreprise
We are Beer Hunter and our Sommelier’s have climbed The Rockies, traversed the slopes of the Alps and trudged the back streets of Manchester to hand select a range of unique craft beers bottles and cans alike with brews that will tantalise the taste buds of even those well trailed connoisseurs. Thus creating these perfect craft beer mixed cases of the highest quality from fruity flavours to imperial stouts we have a diverse range to entertain all.
Coordonnées de contact
Unit 38 Peel Industrial Estate, BL9 0LU, Bury, Royaume-Uni
- 01615078000
- admin@beerhunter.co.uk
- www.beerhunter.co.uk
4,5
Excellent
2 k avis
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A répondu à 100 % de ses avis négatifs
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Beer hunter scored again …
Ordering easy kept informed of delivery throughout GreatTrappist beer my reward thank you
27 juillet 2026
Réponse de Beerhunter Limited
Thank you so much for your wonderful review! We're delighted to hear you found the ordering process easy and that our delivery updates kept you informed every step of the way. It’s fantastic to know you’re enjoying your Trappist beers, they certainly make a well deserved reward! We really appreciate your support and look forward to serving you again soon. Cheers! 🍻
Réponse de Beerhunter Limited
Thank you so much for your fantastic review! We're delighted to hear you found the ordering process easy and that your delivery arrived quickly. We really appreciate your support and hope to welcome you back to Beerhunter again soon. 🍻
Top quality beer at a very reasonable…
Top quality beer at a very reasonable price. Package delivered promptly.
30 juillet 2026
Avis spontané
Réponse de Beerhunter Limited
Thank you for your fantastic review! We're delighted to hear you enjoyed the quality of the beer and found it to be great value for money. It's also great to know your order arrived promptly. We really appreciate your support and hope to welcome you back to Beerhunter again soon. Cheers! 🍻
I have never had a problem
I have never had a problem with the great pricing and the Stella service. Never a broken bottle or delayed delivery.
25 juillet 2026
Réponse de Beerhunter Limited
Thank you so much for your fantastic review! We're delighted to hear you've consistently enjoyed our great prices and what you aptly called our "Stella service." It's wonderful to know your orders always arrive quickly and safely, with every bottle reaching you in perfect condition. We really appreciate your continued support and look forward to serving you again soon. Cheers! 🍻
Excellent service by these guys and…
Excellent service by these guys and superbly packaged, ultra fast delivery and a beautiful case of Bavarian wheat beer 🍺 these are a gift for my son and I’m sure he’ll love it! Thanks again very well recommended
25 juillet 2026
Avis spontané
Réponse de Beerhunter Limited
Thank you so much for your fantastic review!
We're delighted to hear you were pleased with the service, speedy delivery and secure packaging. It's wonderful to know the Bavarian Wheat Beer is going to be a gift for your son. We hope he enjoys exploring the fantastic selection of authentic German wheat beers inside.
Your recommendation really means a lot to our team, and we truly appreciate you taking the time to share your experience.
We hope to welcome you back to Beerhunter again soon. Cheers! 🍻
Fantastic service from Beerhunter
Fantastic service from Beerhunter. Prompt delivery, a real personal touch from start to finish, and excellent customer service throughout. Everything arrived exactly as expected and communication was spot on. It's clear they genuinely care about their customers. Highly recommend and will definitely be ordering again!
29 juillet 2026
Avis spontané
Réponse de Beerhunter Limited
Thank you so much for your fantastic review! We're delighted to hear you were happy with our service, delivery and communication. We always aim to give every customer the best possible experience, so your kind words really mean a lot to the team. We look forward to welcoming you back for your next order. Cheers!
Customer service was very good
Customer service was very good. When my order couldn't be fulfilled, they assisted in a replacement from their wide range of beers.
20 juillet 2026
Avis spontané
Réponse de Beerhunter Limited
Thank you Andy for leaving a great review, I am so happy our customer service team managed to resolve your issue. Hope to see you shop with us again soon.
Réponse de Beerhunter Limited
Thank you Paul, means a lot you taking the time to leave us a great review. Looking forward to seeing you again shop with us.
First class service
First class service, effortless ordering and delivered on time. And the beer wasn’t too bad either 😉
18 juillet 2026
Avis spontané
Réponse de Beerhunter Limited
Amazing Clark, so glad you enjoyed your order. Our dedicated team work hard to make sure the site is easy to order from and delivered on time. Hope to see you again soon.
Great service lovely beer delivered…
Great service lovely beer delivered quickly. Thank you.
22 juillet 2026
Avis spontané
Réponse de Beerhunter Limited
Thank you Graham, great to hear you had a good experience with us. Hope to see you shop with us again soon.
Poor customer service
I ordered 2 x 12 packs of beer, via DPD I received a 12 pack and an 8 pack. No notification from anyone to say why this was. After emailing Beerhunter I received an automated AI response asking me to prove it. A few hours later, after AI telling me they've passed this on to a human, I was told the issue was down to a lack of stock. Well why didn't anyone tell me when ordering?! Or even a note in the delivery?! It shouldn't be down to the customer to sort this all out. I've now got to wait up to 10 days to receive a refund for the 4 missing bottles. Really not impressed.
16 juillet 2026
Avis spontané
Réponse de Beerhunter Limited
Thank you for taking the time to leave your feedback, and we're genuinely sorry that your experience fell well below the standard we aim to provide.
We completely understand how frustrating it must have been to receive fewer beers than you ordered without any explanation, and then have to contact us to find out what had happened. That's not the experience we want any of our customers to have.
We can confirm that a refund has now been processed for the missing beers. While refunds can sometimes take a few working days to appear, it has been issued from our side.
We'd also like to apologise for your experience with our new AI customer service system. We've recently introduced it to help us respond to customers more quickly, but we're still refining it and addressing issues like the one you experienced. Your feedback is incredibly valuable and has highlighted areas where we need to improve, particularly when stock shortages occur and when a case needs to be handed over to a member of our team.
We appreciate your honest feedback, and we're sorry we let you down on this occasion. We hope you'll consider giving us another opportunity to provide the level of service we're known for.
Apologies once again for the inconvenience caused.
Kieron
Beerhunter
Beerhunter have a great selection to choose from, ordering was very straightforward and delivery was very quick so couldn't ask for anything better 👍
13 juillet 2026
Avis spontané
Réponse de Beerhunter Limited
Thank you William, lovely to hear you had a great experience with us. Hope to see you shop with us again soon.
Excellent service with a quick delivery…
Excellent service with a quick delivery time.
10 juillet 2026
Avis spontané
Réponse de Beerhunter Limited
Amazing thank you Julian, hope to see you shop with us again soon.
Beer never arrived
Beer never arrived - “damaged in transit”, which means it was either poorly packaged by you or “purloined” by the courier. Still waiting to hear about a replacement 4 days after the expected delivery date. Wish I’d chosen a refund and gone elsewhere.
10 juillet 2026
Avis spontané
Réponse de Beerhunter Limited
Good Morning,
We're really sorry to hear about your experience and completely understand how frustrating this must be.
Could you please email us at cs@beerhunter.co.uk with your order number? We'll investigate what has happened with your delivery as a priority and work to get this resolved for you as quickly as possible.
We sincerely apologise for the inconvenience caused and appreciate the opportunity to put things right.
Many thanks,
Kieron
P.S. I have been informed we have managed to rectify the issue and hope you look to shop with us again in the future after this unfortunate incident.
Given as a gift.Recipient delighted
Given as a gift.Recipient delighted.Interesting packaging and bag of nibbles accompanied the beers.Small problem with packaging but damaged beer and new box replacement arrived day after speaking with the company.Damage may have been caused by rough handling by the delivery company.
4 juillet 2026
Avis spontané
Réponse de Beerhunter Limited
Thank you so much for the great review, I am so glad our customer service team were able to resolve your issue in a timely manner. Love to hear the gift was received well. Hope to see you shop with us again soon.
Very good German beers 😀
Very good German beers 😀
Quick delivery and very good packaging
2 juillet 2026
Avis spontané
Réponse de Beerhunter Limited
Amazing, we all love a good German beer! Thank you so much for leaving us a great review. We hope to see you again soon. PROST!
Great range of beers
Great range of beers not obviously available in Supermarkets. Good prices and fast delivery. The beer I purchased is really good and enjoyable to drink. Thank you.
2 juillet 2026
Avis spontané
Réponse de Beerhunter Limited
Thank you so much John, we really appreciate it. Our team have spent years trying to curate a list not available in Supermarkets I will make sure to pass your comments on around prices and delivery. Hope to see you again soon.
Order arrived on time … no problems…
Order arrived on time … no problems with this purchase at all
24 juin 2026
Réponse de Beerhunter Limited
Amazing thank you Paula. Hope to see you shop with us again soon.
Great range
Always an interesting range of beers and glasses, plus excellent customer service every time.
29 juin 2026
Avis spontané
Réponse de Beerhunter Limited
Thank you Andrew your review means a lot to a small family business like ourselves. Hope to see you shop with us again soon.
Réponse de Beerhunter Limited
Amazing! Thank you Jacqueline for this great review. We hope to see you shop with us again soon.
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