I honestly couldn’t be happier with my experience. My surgeon Rado listened to exactly what I wanted and achieved the most natural-looking result I could have hoped for. The clinic was spotless, welco... Voir plus
L'entreprise a répondu
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I honestly couldn’t be happier with my experience. My surgeon Rado listened to exactly what I wanted and achieved the most natural-looking result I could have hoped for. The clinic was spotless, welco... Voir plus
L'entreprise a répondu
I couldn’t be happier with my experience at Bella Vou. From my initial consultation with Amir, I felt completely comfortable, listened to and understood. After losing weight, I had lost volume in m... Voir plus
L'entreprise a répondu
Dr Amir was fantastic from consultation through to the procedure itself. I felt very informed going into surgery and I was made to feel at ease. I am really pleased with my decision to go with Bella V... Voir plus
L'entreprise a répondu
I chose this Clinic because how nice it looked. Never judge a book by its cover, I have learnt a lesson. These men are the Cowboys of the Surgery world. Every day I live with over 5 inches of visible... Voir plus
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Bella Vou is a CQC "Outstanding"-rated private cosmetic and plastic surgery clinic on the historic Pantiles in Royal Tunbridge Wells. Our consultant surgeons and clinical team offer a full range of surgical and non-surgical procedures, with a focus on natural results, patient safety and genuine, individual care. We welcome feedback from everyone we look after — it's how we keep improving. If you've been treated with us and would like to share your experience, or if you have a concern you'd like resolved, we aim to read and respond to every review, and you're always welcome to reach our team directly at hello@bellavou.co.uk.
45-47 The Pantiles, TN2 5TE, Tunbridge Wells, Royaume-Uni
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A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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I had eyelid surgery (blepharoplasty) at Bella Vou and couldn’t be happier with the results. The team was professional, caring, and made me feel completely at ease. The procedure went smoothly, recovery was quick, and my vision has improved dramatically. The clinic is spotless and welcoming, and the staff genuinely care. I can’t recommend Bella Vou highly enough. If you're considering eyelid surgery (blepharoplasty) or any cosmetic procedure, this is the place to go. Thank you to the entire team for giving me such a positive and transformative experience!

Réponse de Bella Vou
I had surgery with Bella Vou a year ago this month. I am waiting for "fix it" surgery at another, more specialist clinic this summer, as Bella Vou do not have the skill to fix it. My original surgeon, Hagan, has repeatedly said the problem is very minor and was very dismissive. When pushed to do corrective surgery he said he may make it worse which is clearly not what I want to hear. Second opinion at the same clinic, Lucian, was very nice. He recognised the issues (yes more than one issue) but when asked to do the repair he said I would be better with an specialist eye surgeon. At least he is honest I guess. So basically I am looking at paying again at another clinic to correct the bad surgery I have had. I have seen an eye surgeon at Moorfields who will do my corrections, and have a written report. I have lateral webbing (corner of my eye) which is apparently very difficult to fix and is caused by bad surgery (google it), and an accidental cut on my lower eye lid which now dips my lower eye lid and turns an eye lash inwards.
I do not recommend this clinic for faces.
My whole journey from start to finish was absolutely amazing. I met Julia Ramos who was my patient coordinator and from the very first phone call she has been more than I could ever have hoped for, she has been kind, professional and so caring.
My surgeon was Lucian Ion for a breast augmentation, the results are just superb, my confidence has soared and I am absolutely amazed at the results.
My post op nurse was so attentive and caring, nothing was ever too much bother for her, even when my husband wanted a drink!
I chose Bella Vou as my sister had a breast augmentation here 2 years ago and I am so glad I went with them, as every single moment has been beyond amazing.
Thank you

Réponse de Bella Vou
I’m very disappointed with how my scheduled phone consultation with Bella Vou was handled.
After receiving several reminders confirming the time, I set an alarm and made sure I was up and ready—on my day off, when I’d usually prefer to sleep a bit longer. The call was scheduled for 8:40am. Then, just three minutes before the agreed time, I received a message saying my pre-consultation would be in an hour. No apology, no explanation—just a matter-of-fact message that came across as oddly dismissive.
Even a simple courtesy message to explain or acknowledge the change would have been something. But as of writing this—now nearly midday—I still haven’t received a call.
It shows a real lack of consideration for people’s time, and not at all what I expected from a clinic with this reputation.

Réponse de Bella Vou
Destroyed my life.
Pressure selling, total conflict of interest with staff work on incentives and performance based bonuses
Have wanted to take my life daily since.
Please be aware of them prioritising advertising for a solicitor over responding to their own patients.
I am honestly blown away by the care and results I received from Bella Vou and my surgeon, Hagen Schumacher. I felt it was the very least I could do to write this review.
From start to finish, the entire process has been an absolute dream. My consultation was pressure-free, and when I decided to move forward, everything was made incredibly straightforward and seamless.
As for my surgery to address my under-eye bags, Hagen performed absolute wonders. The results are phenomenal, and I healed very quickly, which I believe is a testament to Hagen’s meticulous work. I actually enjoyed the surgery day so much that I’d happily do it all over again—it was such a positive experience, and I was so well looked after.
The aftercare has been just as exceptional. I feel truly humbled by the thoughtful gestures, such as receiving flowers after my surgery and, more recently, a large bottle of luxury cleaner from Bella Vou. It’s refreshing to see a clinic that genuinely cares for its patients long after the procedure. The team has been clear that I should reach out with any concerns—not that I’ve had any!
I’m looking forward to my six-week follow-up. The clinic itself is wonderful, and I couldn’t recommend Bella Vou and Hagen Schumacher more highly!

Réponse de Bella Vou
This company is unclaimed and doesn't seem to have any reviews I'm very sceptical about spending my money with a company that is virtually non-existent online but you're able to find their webpage and spend your money with them but when you come to trustpilot you can't find any feedback on them m&r they really that good I wonder but nobody has anything to say about them makes me wonder good or bad somebody's got to have something to say

Réponse de Bella Vou
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