Bellharbour have recently taken over site. Whilst they have only just started managing our block, there’s been an instant impact and in particular Josh has been really reactive and helpful.
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Jamie Lawrence Director at Bellharbour and his team of staff Ben & Jacob are dédicated and approchable professionals . They seem to be very committed to give a good ,efficient, and effective servi... Voir plus
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I have been working with Bellharbour for over two years now. I can confidently recommend them as an employer. I work under an excellent, manager Jacob Brown. He is a pleasure to work for. Very suppor... Voir plus
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The best management company from my experience as a flat owner in London. They take safely and regulation seriously, give detailed breakdowns of costs and quotes and will take the time to explain thi... Voir plus
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4,6
Excellent
49 avis
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As usual Josh has been very proactive…
As usual Josh has been very proactive and helpful in seeking a solution to the problem with the water tanks on the roof of my property in London. Josh has been very responsive when notified about the problem and then taking the lead to fix the problem.
15 décembre 2025
Avis spontané
Réponse de Bellharbour
Dear Fliippo
Thank you for your feedback. I am pleased to hear that Josh has been proactive and responsive in addressing the issue with the water tanks and taking the lead to resolve it. Your comments have been shared with him and are appreciated.
Kind regards
Holly
central services
Excellent team at Bellharbour
Jamie and his team at Bellharbour have been very responsive and easy to contact as soon as we started with them. They address problems thoroughly and are in contact with very good builders when a problem arises. They are very professional and are keeping us updated with what is going on. We wish we had made the move earlier!
13 décembre 2025
Avis spontané
Réponse de Bellharbour
Dear Christine
Thank you for your feedback.
I’m pleased to hear that Jamie and the Bellharbour team have been responsive, professional and proactive since you started working with them. Clear communication, thorough problem-solving and strong contractor management are key to effective property management, so it’s great to know this has been your experience. I’ll be sure to share your comments with the team.
Kind regards,
Holly
Central Services
Jamie Lawrence and his teams of staff…
Jamie Lawrence Director at Bellharbour and his team of staff Ben & Jacob are dédicated and approchable professionals .
They seem to be very committed to give a good ,efficient, and effective service. They have démonstrated to be responsive to the needs of residents / clients .
Some of the Financial systems not totally compatible to our needs , this is currently being addressed .
Dr M Dodwell.
12 décembre 2025
Avis spontané
Réponse de Bellharbour
Dear consumer
Thank you for your feedback.
I’m pleased to hear that Jamie Lawrence, Ben and Jacob are providing a dedicated, approachable and professional service, and that their responsiveness has been recognised. I also note your comments regarding the financial systems, and it’s reassuring to hear this is already being addressed. I’ll ensure your feedback is shared with the team.
Kind regards,
Holly
Central Services
Bellharbour - A reliable and pro-active Property Manager
Bellharbour provide an excellent property management service, and Jacob Brown in particular has been outstanding, quick to respond, clear in communication, and consistently proactive. His commitment to resolving matters promptly are greatly appreciated.
12 décembre 2025
Avis spontané
Réponse de Bellharbour
Dear Tracy
Thank you for taking the time to share this feedback.
It’s good to hear that Bellharbour are providing a strong, proactive service and that Jacob Brown’s responsiveness, clarity and commitment to resolving issues have made a positive impact. I’ll ensure this is shared with him and the team.
Kind regards,
Holly
Central Services
Leaseholder W2 (small block)
I am a leaseholder in W2. Its a small block with (IMO) a complicated stakeholder group/structure. Jacob B (and the Team he is in) have put in systematic medium term planning whilst dealing with the current running of the block , in a professional yet personable manner.
12 décembre 2025
Avis spontané
Réponse de Bellharbour
Dear Chandran
Thank you for taking the time to leave this review.
It’s good to hear that Jacob B and his team are managing a complex block in a structured, considered way while remaining approachable and professional. I’ll make sure this feedback is passed on.
Kind regards,
Holly
Central Services
First rate property management team
Bellharbour offers a first rate property management service in central London. Jamie Lawrence is the capable leader of a team which is efficient, helpful and knowledgeable.
The standard of property management in central London has fallen dramatically over recent years. Bellharbour and Jamie Lawrence buck the trend.
9 décembre 2025
Avis spontané
Réponse de Bellharbour
Dear Landlord
Thank you for your feedback. It’s excellent to hear that you’ve had such a positive experience with Bellharbour and that Jamie Lawrence and his team have provided efficient, helpful, and knowledgeable support. I’m glad to know their leadership and service stand out, especially given the challenges seen across the wider London market.
I’ll make sure your comments are shared with the team — feedback like this is greatly appreciated.
Kind regards,
Holly
Central Services
Detailed and timely management services
Bellharbour and Jamie Lawrence and team have been responsive and not resiled from a challenging transition from our previous agents. They have investigated issues that until their engagement remained unresolved and provided the directors with input and advice whenever needed. I believe they are interested in providing a first class service which takes into consideration the particular needs of the building as well as have a clear understanding of issues in the local area.
4 décembre 2025
Avis spontané
Réponse de Bellharbour
Dear Pauline
Thank you for taking the time to share such detailed feedback. It’s great to hear that Bellharbour, along with Jamie Lawrence and the team, have supported you so proactively through the transition from your previous agents. Their responsiveness, thorough investigation of outstanding issues, and tailored advice for the building are exactly the standards we aim to deliver.
I’ll ensure your comments are passed on to the team — feedback like this is genuinely appreciated.
Kind regards,
Holly
Central Services
Besides Bellharbour being an excellent…
Besides Bellharbour being an excellent Property Mangement Company, I would like to also add that it’s success goes to the Director James Lawrence and every single person in the amazing team that work so seamlessly together to make it what it is.
2 décembre 2025
Avis spontané
Réponse de Bellharbour
Dear Jaleh
Thank you for your feedback. It’s wonderful to hear such positive comments about Bellharbour, and I appreciate you recognising James and the wider team for their work. I’ll make sure your message is shared with them — feedback like this really does mean a lot.
Kind regards,
Holly
Central Services
Exceptionally professional and reliable.
Exceptionally professional and reliable, Belharbour have consistently demonstrated their ability to handle complex matters with ease. Joe has always been responsive, helpful, and a pleasure to deal with. Over the years, we’ve worked with many managing agents, but Belharbour stand out as the best by far.
2 décembre 2025
Avis spontané
Réponse de Bellharbour
Dear Kaz
Thank you for sharing this feedback. It’s great to hear that Belharbour have consistently supported you so well and that Joe has been responsive, helpful, and reliable throughout. I’ll make sure your comments are passed on to him and the wider team — feedback like this is genuinely appreciated.
Kind regards,
Holly
Central Services
Bellharbour are exactly what one would want from an excellent management companyfrom an …
Bellharbour are exactly what one would want from an excellent management company.
Quick to respond to any problems
Regular checks made ensuring everything is in working order .
Etc, Etc,Etc
They are the Best !
1 décembre 2025
Avis spontané
Réponse de Bellharbour
Dear Jaleh
Thank you for your wonderful feedback! We’re delighted to hear that our responsiveness and regular checks have met your expectations. Providing a reliable and proactive service is always our priority, and it’s great to know this has made a positive impact. We truly appreciate your trust and look forward to continuing to support you.
Kind regards
Holly
Central Services
Knowledgeable. professional, contactable
They know their business well and do what they say they will.
1 décembre 2025
Avis spontané
Réponse de Bellharbour
Dear Ed
Thank you for sharing your feedback! We’re so pleased to hear that our team’s knowledge and professionalism have stood out to you. Delivering on our promises is something we take pride in, and it’s great to know this has made a positive impact. If you ever need anything, we’re always here and happy to help!
Kind regards
Holly
Central Services
Very responsive and professional team…
Very responsive and professional team in place, clear and quick lines of communication and a good roster of contractors for us and our block of flats.
1 décembre 2025
Avis spontané
Réponse de Bellharbour
Dear Richard
Thank you so much for your kind words! We’re delighted to hear that you’ve found our team responsive and professional. Clear communication and reliable contractors are key to providing the best service, and it’s great to know this has made a positive difference for you and your block. If there’s ever anything more we can do to support you, please don’t hesitate to reach out!
Kind regards
Holly
Central Services
Received an email from trustpilot…
Received an email from trustpilot saying Bellharbour has nothing to do with Crabtree.
This is factually not true!
Bellharbour is a trading name for Crabtree pm and I have received correspondence from Bellharbour on behalf of Crabtree which by the way are all part of the fexco group!
How can we believe your fantastic reviews when you claim to have no association with Crabtree!
16 mai 2025
Avis spontané
Réponse de Bellharbour
Dear David,
Thank you for your comments.
To clarify, my response did not state that Bellharbour and Crabtree are unrelated — only that your review appeared to be posted on the incorrect Trustpilot profile. As you rightly noted, Bellharbour is a trading name of Crabtree PM Ltd, which is part of the wider Fexco Property Services Group. However, Trustpilot operates separate pages for each trading name, and reviews should be directed to the relevant one to ensure your feedback reaches the appropriate team.
If your concerns relate to a service provided under Crabtree, the most effective route would be to post your review on the Crabtree profile, where it can be properly acknowledged and investigated.
You are welcome to contact me directly via email if you would like to discuss your concerns further — I am more than willing to assist. That said, repeatedly posting the same content across different pages does not support constructive resolution and could be viewed as disruptive rather than productive.
We are keen to address any genuine concerns you have, and I remain available should you wish to engage with us directly.
Kind regards,
Holly
Central Services
Our building manager Josh Ingram is…
Our building manager Josh Ingram is very responsive to
issues that arise in the building and is willing to give is time to answering issue that arise, either by visiting the building or meeting with residents of the building. In particular he seems to like building management and solving problems.
11 mars 2025
Avis spontané
Réponse de Bellharbour
Dear Joan
Thank you for your thoughtful feedback.
It’s great to hear that Josh Ingram’s proactive approach and willingness to engage directly with residents has made such a positive impression. His genuine passion for building management and problem-solving is clear to us too, and we’re so pleased to see it recognised.
We truly appreciate your comments and look forward to continuing to support you and the building.
Regards,
Holly
Central Services
Josh has always been very responsive…
Josh has always been very responsive and he's also provided an excellent service. Thank you.
3 mars 2025
Avis spontané
Réponse de Bellharbour
Dear Rebecca
Thank you for your kind feedback.
We’re delighted to hear that Josh has consistently provided responsive and excellent service. Your appreciation means a great deal, and we’ll be sure to pass your thanks on to him.
We’re always here should you need any further support.
Regards,
Holly
Central Services
Excellent service and much appreciated…
Excellent service and much appreciated for your help in resolving this issue.
11 février 2025
Avis spontané
Réponse de Bellharbour
Dear Kiran
Thank you for your kind words. We’re really pleased to hear you were happy with the service and that we could assist in resolving the issue.
Your feedback is greatly appreciated, and we’re always here if you need anything further.
Regards,
Holly
Central Services
Significantly better service than our…
Significantly better service than our previous managing agents. Josh Ingram is very on it and responsive
15 janvier 2025
Avis spontané
Réponse de Bellharbour
Dear Lucie
Thank you for your feedback – we’re so pleased to hear that you’ve noticed a real improvement in service.
Josh Ingram’s responsiveness and proactive approach are a great asset to the team, and we’ll be sure to pass on your kind words. We’re glad to have made a positive difference.
Regards,
Holly
Central Services
Responsive and excellent resolution
Very responsive and quick to resolve our queries. Marcin in particular is an excellent property manager who has always handled our requests on time.
15 janvier 2025
Avis spontané
Réponse de Bellharbour
Dear VO
Thank you for your positive feedback.
We’re glad to hear that you’ve found our service responsive and that Marcin has been consistently reliable in addressing your queries. His commitment to timely and effective support is exactly what we strive for across the board.
We’ll be sure to pass on your kind words – he’ll be very pleased to hear them.
Regards,
Holly
Central Services
Bellharbour
I’m always impressed by Bellharbour. They are professional to work with, especially max who always goes above and beyond in helping out.
14 janvier 2025
Avis spontané
Réponse de Bellharbour
Dear Ryan
Thank you for your kind words and continued support.
We’re so pleased to hear that you’ve had consistently positive experiences with Bellharbour, and especially with Max. His dedication and willingness to go the extra mile really do make a difference, and we’ll be sure to pass on your feedback to him.
We look forward to continuing to work with you.
Regards,
Holly
Central Services
Excellent Management
A great service from Jacob & Joe in the Bellharbour team, I have been very impressed with the company. They were quick to respond to the damp issue in my apartment and ensured it was dealt with swiftly and professionally. I wouldn't hesitate to recommend them for any property management.
8 janvier 2025
Avis spontané
Réponse de Bellharbour
Dear Caroline
Thank you for your kind feedback.
We’re delighted to hear that Jacob and Joe from the Bellharbour team provided such prompt and professional support. Damp issues can be particularly stressful, so it’s great to know the matter was handled swiftly and to your satisfaction.
Your recommendation means a lot, and we truly appreciate your support.
Regards,
Holly
Central Services
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