From entering the store I was made to feel welcomed by Steph the sales associate. She had an amazing product knowledge and a went through everything with me. Answering all my questions honestly, she h... Voir plus
Établissement
Changer d'établissementUnit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL Bolton, Lancashire, GB
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No one was actively involving with the customers.but later one when we had decided on what we were buying Hawa a staff member explained everything in detail , offers available and etc. she was very go... Voir plus
L'entreprise a répondu
Start to finish these guys take care of you , the sales rep, Giovani ( hope i didnt butcher that name) had us try out the sleep tester bed to find out which beds are best for us , gave us an array of... Voir plus
L'entreprise a répondu
I visited the Bolton store a few times, friendly store staff, available for questions and information. I ended up ringing to place my order and having realised I missed a good offer on my chosen bed... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Bolton
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL, Bolton, Lancashire, Royaume-Uni
- 1204385226
4,8
Excellent
382 avis
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Perfect experience
From entering the store I was made to feel welcomed by Steph the sales associate. She had an amazing product knowledge and a went through everything with me. Answering all my questions honestly, she helped me find the perfect mattress to suit my health needs. A credit to the store.
2 octobre 2026
No comment for now but I’m satisfied…
No comment for now but I’m satisfied for everything thank you.
21 septembre 2026
Helpful all the way through delivery…
Helpful all the way through delivery guys well mannered
17 septembre 2026
Nothing was too much trouble for Hawa
Nothing was too much trouble for Hawa. She gave clear, competent advice and was very helpful. We have been kept informed at each stage.
8 septembre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
good service start to finish
great service start to finish , Giovanni was very knowledgable in the store, and the 2 delivery men very friendly and afficient
28 août 2026
Réponse de Bensons For Beds - Bolton
Hello Carl,
Thank you for your fantastic review! 😊 We're delighted to hear you received great service from start to finish. Giovanni will be thrilled to know his knowledge and advice made a positive difference, and we'll be sure to pass on your kind words to our friendly and efficient delivery team too. Enjoy your new bed, and thank you for choosing us,
Megan | Customer Care Specialist🛏️
Excellent experience from start to…
Excellent experience from start to finish. Steph was brilliant.
26 août 2026
Réponse de Bensons For Beds - Bolton
Thank you for your wonderful review Mr Fenton! We are so glad to hear that you had an excellent experience with us, and that Steph provided brilliant service. It was a pleasure serving you and we look forward to seeing you again soon,
Megan | Customer Care Specialist
Excellent attentive service
I visited the Bolton store a few times, friendly store staff, available for questions and information.
I ended up ringing to place my order and having realised I missed a good offer on my chosen bed frame by 48 hours I was offered a goodwill 10% off which was very much appreciated.
16 août 2026
Réponse de Bensons For Beds - Bolton
We're so pleased to hear you had such a positive experience at our Bolton store! It's wonderful that our staff were friendly and available to assist with your questions. We're also glad we could offer a goodwill discount on your bed frame.
Team Bensons
Réponse de Bensons For Beds - Bolton
We appreciate your feedback regarding your mattress order. We are always looking for ways to improve our services.
Team Bensons
brittany has amazing customer service…
brittany has amazing customer service and she was lovley and gave us tge best deal
13 août 2026
Réponse de Bensons For Beds - Bolton
We're so pleased to hear that our team member provided amazing customer service and helped you find a great deal. Thank you for sharing your positive experience!
Team Bensons
Friendly
Friendly, patient sales person. Very informative but not pushy. Made us aware of all their services and explained everything in a clear and easy manner.
9 août 2026
Avis spontané
Réponse de Bensons For Beds - Bolton
Hey Rita,
Thank you for your lovely feedback! 😊 We're delighted to hear that our sales colleague was friendly, patient, and informative, helping you make the right choice without any pressure. It's great to know everything was explained clearly and that you felt well informed about our products and services. Thank you for choosing us, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist🛏️
Customer service beyond expectations!
Customer service beyond expectations!
From the sales team in the store who were patience personified in meeting our changing plans because of the wide choices available to the delivery team who rang with their eta.
Communication was fantastic inasmuch as we were kept informed step by step of the delivery.
Great service and great product!!
10 août 2026
Réponse de Bensons For Beds - Bolton
Hey Paul,
Thank you for your wonderful feedback! 😊 We're absolutely delighted to hear that our customer service exceeded your expectations. From our patient and knowledgeable store team helping you navigate the wide range of options, to our delivery team keeping you updated with their arrival time, it's fantastic to know every part of your experience was a positive one.
Keeping our customers informed every step of the way is something we take pride in, so we're thrilled that our communication stood out. Thank you for your kind words about both our service and our products. We hope you're enjoying your new bed, and thank you for choosing us,
Megan | Customer Care Specialist!
Start to finish wonderful
Start to finish these guys take care of you , the sales rep, Giovani ( hope i didnt butcher that name) had us try out the sleep tester bed to find out which beds are best for us , gave us an array of options to suit our budget and arranged delivery and collection . The delivery team were early , polite ,quick and efficient , cant fault any of them start to finish thats how it should be done.
10 août 2026
Réponse de Bensons For Beds - Bolton
We're so pleased to hear about your excellent experience with us from start to finish! It's wonderful that our sales representative helped you find the perfect bed within your budget and that our delivery team was early, polite, and efficient. We truly appreciate your kind words!
Team Bensons
Sales person Steph at Bolton was so…
Sales person Steph at Bolton was so wonderful explaining everything getting me best deal
Delivery on time got a call before they arrived
They were efficient
6 août 2026
Réponse de Bensons For Beds - Bolton
We're so pleased to hear that our salesperson at Bolton provided such wonderful service and helped you get the best deal! It's great that your delivery was on time and efficient, and that you received a call beforehand.
Team Bensons
Friendly knowledgeable staff
6 août 2026
Réponse de Bensons For Beds - Bolton
Thank you for your wonderful feedback!
From ordering the beds and mattresses…
From ordering the beds and mattresses in the store to the delivery and assembly has been second to none, the team in the store then the team delivering have been so helpful you could not ask for more, wish all stores was as good as these. I would highly recommend Bensons for Beds.
3 août 2026
Avis spontané
Réponse de Bensons For Beds - Bolton
We're so pleased to hear you had such a fantastic experience with us! It's wonderful that our team, from the store to delivery and assembly, was so helpful. We're delighted you would highly recommend us.
Team Bensons
Helpful staff and great service
Simon at the bolton store was really helpful and the delivery drivers were as well.
2 août 2026
Réponse de Bensons For Beds - Bolton
Thank you for your wonderful review! We're delighted to hear that our team member at the Bolton store was so helpful and that our delivery drivers also provided excellent service. We truly appreciate your positive feedback!
Team Bensons
Excellent service from ordering product…
Excellent service from ordering product in the shop to the delivery guys who delivered it
27 juillet 2026
Réponse de Bensons For Beds - Bolton
We're so pleased to hear that you experienced excellent service, from ordering your product in the shop to the delivery. Thank you for your kind feedback!
Good range of mattresses
Good range of mattresses. Nice laid out store. Steph who looked after me was very knowledgeable about the different types of mattresses and took time to understand what would be right for me. Very helpful and made it a less daunting experience.
24 juillet 2026
Réponse de Bensons For Beds - Bolton
We're so pleased you found our store well-laid out and our range of mattresses good. It's wonderful that our team member was knowledgeable and took the time to understand your needs, making your experience less daunting.
Vey helpful staff ( Steph ) showed us different…
Vey helpful staff (Stteph ) showed us different beds then left us to make our decisión everything expained to us about delivery or order was complete within 20 mins
22 juillet 2026
Réponse de Bensons For Beds - Bolton
We're delighted to hear that our team member was so helpful in assisting you with your bed selection and explaining everything clearly. It's wonderful that your order was completed so efficiently! Thank you for your feedback!
Team Bensons
Good efficient service
Good efficient service. Kept us up to date with the process of everything
17 juillet 2026
Réponse de Bensons For Beds - Bolton
We're so pleased you received good, efficient service and were kept updated throughout the process. Thank you for your kind feedback!
Team Bensons
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