Bensons on Croft retail Wirral.greeted by Dave,very knowledgeable and helpful.great service.came away very satisfied,thanks Dave
Établissement
Changer d'établissementUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
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Lisez les avis des autres
Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The m... Voir plus
L'entreprise a répondu
Dave was brilliant helping me find the right mattress at the Bromborough store. Great with advice and suggestions (and patience) to help me find the best solution to suit my budget too. Great cust... Voir plus
L'entreprise a répondu
Once we made the decision to buy this mattress we were told when it would be delivered. We were then regularly kept informed of progress until the delivery day. We were able track delivery on the day... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Bromborough
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, Royaume-Uni
- 1513430043
4,8
Excellent
514 avis
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Great service
Great service. Advised differences between various types of mattress. We're not pushy. Attentive staff unlike other mattress companies we had visited
16 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're delighted to hear you received great service and found our staff attentive and helpful in explaining the differences between mattresses without being pushy. Thank you for your kind words!
Team Bensons
Réponse de Bensons For Beds - Bromborough
We appreciate you sharing your positive experience with us. We are so happy to hear that you received great customer service. Thank you for your feedback!
Team Bensons
Everyone at Bensons from staff to…
Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The mattress is a joy to lie on and gives a great night sleep. The recommended pillow for side sleepers means no more shoulder pain.
10 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team, from staff to delivery, exceeded your expectations. We're especially glad you love your new bed and that the mattress provides a great night's sleep, and that the recommended pillow has alleviated your shoulder pain.
We are so far happy with the bed
We are so far happy with the bed, the mattress and the delivery was great. The only thing we were not happy about was. The salesman had told us he had given us the mattress protector and was adding in the stainguard. Definitely giving us the impression that both these items were free as a good will gesture. It was only later that we noticed that the stainguard was another £100 added. Never at any time were we told there was an extra charge for this!
12 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're glad to hear you're happy with your bed, mattress, and delivery. We sincerely apologize for the misunderstanding regarding the care and protection, I can see this has been included as a promotion on your account and the discount is within the promotional offer applied to your order. We understand this may have been confusing and we apologise for this.
Professional
Emma made the experience easy. She was attentive, knowledgeable and very professional.
4 juin 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased you had an easy experience thanks to our attentive, knowledgeable, and professional team member. Thank you for your kind feedback!
Fantastic5***** service
Fantastic service from
First walking through the door of Bensons for beds . Sales staff were very informative and helped me pick the correct mattress for my needs with no sale pitch or rushing me , I was kept informed with updated regarding the mattress and as arranged received a call 30 mins before delivery time , the delivery guys were great very courteous and helpful 5 ***** service throughout thank you ps the mattress is a dream to sleep 🛌 on !
12 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased to hear about your fantastic experience, from the informative sales staff to the excellent delivery team. It's wonderful that you're enjoying your new mattress!
Never say never
I'm very surprised at myself giving a five star rating as my last experience of bed buying here was not good. However, Joe listened to what we wanted (and just as importantly to what we didn't!) and spent time showing us the options available. It was very much appreciated.
This time around I felt the decision was ours and guided by Joe's expertise, we made the best choice for our needs.
The proof of the pudding will be when we actually have the bed delivered but currently I feel positive that any issues that might arise, will be resolved in the same manner we were met with on our visit.
12 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased to hear that your recent experience was a positive one and that our team member provided excellent guidance. It's wonderful that you felt empowered in your decision. We look forward to your delivery and are confident you'll be happy with your choice.
Highly recommend
From the moment we chose our bed to it being delivered Bensons kept us informed by text & email & even a courtesy phone call.
Very friendly staff, helpful & professional at the Bromborough Store.
Highly recommend.
3 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased you were kept informed every step of the way, from choosing your bed to its delivery. It's wonderful that our team provided friendly, helpful, and professional service.
honest information from the staff & at…
honest information from the staff & at no point did i feel like I was being pushed into buying anthing
7 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased you received honest information from our staff and felt no pressure to buy. Thank you for your kind feedback!
Réponse de Bensons For Beds - Bromborough
We are so pleased you had a great experience with our service from start to finish. Thank you for your wonderful feedback!
Great service and advice
Joe was very helpful and explained everything in just the right amount of detail. He also then allowed us as much time as we needed to try things out for ourselves.
2 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased our team member was very helpful and explained everything clearly, allowing you plenty of time to try things out. Thank you for your kind feedback!
Once we made the decision to buy this…
Once we made the decision to buy this mattress we were told when it would be delivered. We were then regularly kept informed of progress until the delivery day. We were able track delivery on the day and the driver and helper (Baz and Ben) were very efficient and courteous- in 5 minutes they had successfully delivered the new one and taken the old one away.
1 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased to hear that your delivery experience was so smooth and efficient! It's wonderful that you were kept informed every step of the way, and that our delivery team provided such courteous service.
Team Bensons
Great service
Sales team helpful and informative. Quick delivery date with a time slot given. Delivery team Baz and Ben cheerful, friendly and helpful. Thank you
4 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased to hear about your positive experience with our sales team and the quick delivery. It's wonderful that our delivery team was cheerful, friendly, and helpful. Thank you for your kind words!
Team Bensons
Réponse de Bensons For Beds - Bromborough
We are so pleased to hear that you found our team to be lovely and helpful. Thank you for your kind feedback!
Team Bensons
We had an amazing experience
We had an amazing experience in the Bromborough store all the staff were super helpful especially the manager who helped us choose the perfect bed and mattress!
14 juin 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased our team in the Bromborough store was helpful and assisted you in choosing the perfect bed and mattress!
Team Bensons
great service and great staff
20 juin 2026
Avis spontané
Réponse de Bensons For Beds - Bromborough
We appreciate your kind words!
Team Bensons
Réponse de Bensons For Beds - Bromborough
We're so pleased you found our service exemplary. Thank you for your kind words!
Team Bensons
We were given excellent advice about…
We were given excellent advice about different beds and also given the time to choose the right one for us. Great customer service and we got the bed we wanted.
15 juin 2026
Avis spontané
Réponse de Bensons For Beds - Bromborough
We're so pleased you received excellent advice and had the time to choose the perfect bed. We appreciate your kind words about our customer service!
Team Bensons
The whole process was made simple with…
The whole process was made simple with clear communication.
12 juin 2026
Réponse de Bensons For Beds - Bromborough
We're so glad our clear communication made the process simple for you!
Team Bensons
I bought a mattress from Bensons for…
I bought a mattress from Bensons for beds, Andy was very helpful on questions asked regarding the mattress. After two weeks I found the mattress didn’t really help as I have a back problem, I went back to the store and Andy again was so very helpful in changing the mattress to a firm, but not too firm to be uncomfortable. So far the mattress is very comfortable and no aches in the morning. Big thanks to Andy at Bensons for beds
25 mai 2026
Avis spontané
Réponse de Bensons For Beds - Bromborough
We are so pleased to hear that our team member was able to assist you in finding the perfect mattress for your needs. It's wonderful that you are now comfortable and free from aches. Thank you for sharing your positive experience with us.
Team Bensons
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