Our experience was flawless. The manager led myself and a family friend through a joint sale (not planned having bumped into each other in store). Explained everything we needed to know, and priced... Voir plus
Établissement
Changer d'établissementUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
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Lisez les avis des autres
Bensons on Croft retail Wirral.greeted by Dave,very knowledgeable and helpful.great service.came away very satisfied,thanks Dave
Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The m... Voir plus
L'entreprise a répondu
Dave was brilliant helping me find the right mattress at the Bromborough store. Great with advice and suggestions (and patience) to help me find the best solution to suit my budget too. Great cust... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Bromborough
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, Royaume-Uni
- 1513430043
4,8
Excellent
515 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The whole process was made simple with…
The whole process was made simple with clear communication.
12 juin 2026
Réponse de Bensons For Beds - Bromborough
We're so glad our clear communication made the process simple for you!
Team Bensons
I bought a mattress from Bensons for…
I bought a mattress from Bensons for beds, Andy was very helpful on questions asked regarding the mattress. After two weeks I found the mattress didn’t really help as I have a back problem, I went back to the store and Andy again was so very helpful in changing the mattress to a firm, but not too firm to be uncomfortable. So far the mattress is very comfortable and no aches in the morning. Big thanks to Andy at Bensons for beds
25 mai 2026
Avis spontané
Réponse de Bensons For Beds - Bromborough
We are so pleased to hear that our team member was able to assist you in finding the perfect mattress for your needs. It's wonderful that you are now comfortable and free from aches. Thank you for sharing your positive experience with us.
Team Bensons
Ant and Duncan were pleasant and…
Ant and Duncan were pleasant and accommodating.
9 juin 2026
Avis spontané
Réponse de Bensons For Beds - Bromborough
We are so glad you enjoyed our service. Thank you for your kind words.
Team Bensons
No hassle
Not be hassled as we were looking around yet were nearby to answer any questions l
7 juin 2026
Réponse de Bensons For Beds - Bromborough
We're happy to hear that our approach met your expectations. We appreciate your kind words.
Team Bensons
Could not fault this service from shop…
Could not fault this service from shop to delivery
The salesman was exceptional in helping me to decide my new bed, informed me of procedure following placing the order..
Once irder was placed, I was kept informed by bensons of every stage of the order..
Delivered on time by two very pleasant delivery men..
Exceptional service, thankyou
6 juin 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased to hear about your exceptional experience from start to finish! It's wonderful that our team was so helpful and that you were kept informed throughout the process. Thank you for your kind feedback.
Team Bensons
Réponse de Bensons For Beds - Bromborough
We're glad everything met your expectations. Thank you for your feedback!
Team Bensons
Pleased with purchase
Very helpful staff. Quick delivery and great notification of when the delivery was due.
8 mai 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased our team was helpful and your delivery was quick. Thank you for your kind feedback!
Team Bensons
Excellent service.
Excellent service. Staff very helpful. Bensons records of last my purchase from them 10 years ago used to find identify this purchase, easy.
25 mai 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased you received excellent service and found our staff helpful. It's great our records made your purchase easy! Thank you for your kind words.
Team Bensons
The gent I was served by today was a…
The gent I was served by today was a lovely lovely person, very helpful it was a pleasure returning to the shop, and he was there again.
23 mai 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased you had a lovely experience and found our team member very helpful. We're glad you enjoyed your return visit!
Team Bensons
Friendly, knowledgeable service!
Friendly, knowledgable service. Helped us pick the perfect bed for us. Thankyou Dave!
22 mai 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased our team provided knowledgeable service and helped you find the perfect bed. Thank you!
Team Bensons
Réponse de Bensons For Beds - Bromborough
We appreciate your feedback
Team Bensons
Happy with the service
Went into the store with no idea what I wanted, but had a budget in mind. Dave from the Bromborough store was able to find me a great deal, and amended the order to suit my needs.
Great service
17 mai 2026
Réponse de Bensons For Beds - Bromborough
We are so glad to hear our team provided such great service and found you a deal that suited your needs. Thank you for sharing your positive experience!
Team Bensons - Jess
Manager was really helpful and we got…
Manager was really helpful and we got exactly what we needed at a great price! Thank you
16 mai 2026
Réponse de Bensons For Beds - Bromborough
We're so glad our team was helpful and you found exactly what you needed at a great price! Thank you! ✨
Team Bensons - Jess
Excellent service
Excellent service, Emma who helped us was amazing and very knowledgable, we would definitely shop here again
8 mai 2026
Réponse de Bensons For Beds - Bromborough
Thank you for the lovely feedback! 😊 We’re delighted to hear you received excellent service and that Emma was amazing and so knowledgeable. It’s great to know she made such a positive impression—we’ll be sure to pass this on. We look forward to welcoming you back again! ⭐
Réponse de Bensons For Beds - Bromborough
Thank you for your kind words, the feedback is appreciated.
Team Bensons
Assistant was so helpful
8 mai 2026
Réponse de Bensons For Beds - Bromborough
We're so glad our assistant was helpful! We appreciate you sharing your positive experience with us; thank you for the feedback!
Team Bensons
Brilliant from start to finish
From the start Dave in Bromborough was most helpful in helping me chose the right mattress for me. He encouraged me to try them out !! The booking of the delivery etc was so easy all arranged by Dave , all in all a great experience what a lovely chap especially considering I had to change the delivery date TWICE for personal reasons all done with a smile great.
Getting to the delivery its self again could not fault it. Had reminders for a good few days before delivery and time slot. Could track on the day exactly where the chaps were and what numbers they were on. I had a call saying they would be about 30 mins they were less than that and what a lovely couple of chaps, Vitalisus and Ben. Cheery polite and happy . They had the new mattress in and the old one out in no time at all. Very professional and smiling the whole time .
I have to say Bensons , all three chaps are asset to you and a good advert for Bensons.
Would certainly use Bensons again
6 mai 2026
Avis spontané
Réponse de Bensons For Beds - Bromborough
We appreciate you sharing your positive experience. We're happy to hear that you found assistance in choosing the right mattress and that the delivery was smooth. It's great to know the team made such a positive impression. Thank you for your feedback.
Team Bensons
Excellent customer care.
3 mai 2026
Réponse de Bensons For Beds - Bromborough
We appreciate your positive feedback!
Service in the shop and service pending…
Service in the shop and service pending and during delivery were both first rate.
28 avril 2026
Avis spontané
Réponse de Bensons For Beds - Bromborough
We're glad you enjoyed your experience with us! It's wonderful to know our service met your expectations throughout the entire process. Thanks for your feedback.
Team Bensons
Brian & Zayn were absolutely brilliant
Brian & Zayn were absolutely brilliant. Really friendly and helpful. They worked super hard. Would highly recommend
24 avril 2026
Avis spontané
Réponse de Bensons For Beds - Bromborough
We're so happy to hear that they provided brilliant service! It's great to know they were friendly, helpful, and hardworking. Thank you for your recommendation!
Team Bensons
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